I come here to get my replacement screen protectors and whatever else I might need for my phone…read more Service is usually quick with minimal wait times and good customer service! Most employees are super nice.

Best customer service I've experienced in a while. They helped me set up and activate phone I was…read moreclueless about. Casandra was so kind and patient with me. Thank you!!!

I replaced my computer screen but couldn't get the last two screws back in the case, so I took it…read moreto Ufix on Lorna Rd. They replaced the screws at no charge. So when I realized I didn't connect something correctly, I just took it back to them instead of trying to open it up myself. The staff was very friendly and polite every time I went in. They gave me realistic time expectations and emailed, texted, and called when my computer was ready to pick up. It was a five star experience and I would absolutely use them again.

I cracked my phone screen and this place was recommended by my carrier to get it fixed. With having…read morephone insurance and filing the claim it was $29 to get my phone fixed. Jake and Cameron were the ones who assisted me with my phone. It took an hour for them to replace my screen. They were very nice and I would recommend them if you have issues with your phone screen.

Took long asl to give me a cable and went into the back and started jerking his shi or sum and was…read moretalking to me like I didn't know what know what I was doing.

Verizon is terrible. My wife canceled her jet pack 60 days ago but they continue to bill. Had…read moreconfirmation number and still made to pay for 60 days. This location is worthless. Four trips to the store and multiple phone calls. This company functions much like the mafia. I am going to file a complaint to the Alabama Attorney General. Verizon of Alabama needs to be closed down. Avoid purchasing a jet pack or doing business with Verizon. They have gone to trash service, trash products and absolutely the worst poor customer service we have ever received from any cell phone company.

Did a great job on my Granddaughter's cellphone which had a cracked screen and informed us that a…read morenew battery was needed due to the phone becoming extremely hot during use and charging. Service took about 30 minutes for a reasonable price. Tech was knowledgeable and took time to fully explain the issues and gave tips on freeing up storage. Needless to say my granddaughter is very happy. Couldn't believe they were open on July 4th. I do recommend.

I just want to give these guys credit. I had a an item that needed repairing. I was having trouble…read morefinding someone who could and would fix it. These guys were very kind and repaired it for me. I thought it was going to take a few weeks, but I imagine given the urgency, they repaired it right away.

They were able to fix my laptop issue within two days. The only thing is that I wish they would've…read moreinformed me of the price before fixing so you could potentially shop around. Quick turnaround and customer service is good though.

Fixed my iPad charging port. Nice and easy to work Will use them again for future electronics…read morerepairs

Visited T-Mobile looking for iPhone 17. Ms. Tanganyika was…read morevery considerate & very clear what I need in order to purchase new phone as T-Mobile additional line holder. Mind you that I'm not a native English speaker. She is very nice and super acknowledged!! Thank you so much for your help Tanganyika!!

Negative should be an option…read more I rarely take the time to write reviews, but my experience with T-Mobile has been so frustrating that I feel obligated to warn others. After being a customer for four years, paying nearly $90 a month, I expected at least a baseline level of respect and service. Instead, what I got was overpriced plans, inconsistent value, and customer service that felt dismissive at best and outright disrespectful at worst. When I finally decided enough was enough and requested a transfer PIN to switch providers, the attitude I received was shocking--like I was somehow in the wrong for no longer wanting to overpay for subpar service. What stood out most was the complete lack of effort to retain me as a customer. No meaningful offers, no attempt to understand my concerns--just indifference. For a company that takes so much from its customers month after month, you'd expect at least a professional and courteous goodbye. That didn't happen. My experience with the T-Mobile location in Birmingham, Alabama only reinforced my decision. The service there was unprofessional, disorganized, and frankly unacceptable. It felt like customer care was the last priority. Since switching, I've had a completely different experience. The transition was seamless, quick, and stress-free exactly how it should be. It made me realize just how unnecessarily difficult T-Mobile had made things all along. Consumers should know they have options. Loyalty should be valued, not exploited. T-Mobile seriously needs to reevaluate how they treat long-term customers, because right now, it feels like they simply don't care. Goodbye, T-Mobile and good riddance. Oh by the way xfinity is giving customers mobile services for one year free If you have been with them a period of time , consumers should know their options and not being taken by greedy companies.

Wednesday, August 26, 2026 my granddaughter, her great uncle and I brought in her old iPhone and…read moreher New iPhone. The lady that started and the gentlemen that finished helping us was very professional, respectful and knowledgeable in what they were doing. It took several hours to get things worked out but they were very kind, understanding and friendly during the whole ordeal. I wish I had gotten their names but I probably wouldn't have remembered them anyway. Thanks to these two my granddaughters has pictures of her late grandfather on her new phone.

My nephew needed to come to the Apple Store a few weeks ago. Of course, it was busy like it always…read moretend to be. The gentleman that helped my nephew was helpful and explained things. I don't visit the Apple Store at all but I did accommodate my nephew on his visit. We got what we needed and did not have to wait long.

I've been using Spectrum Cable for years. You do have to stay on top of your bill to keep cost…read morefairly reasonable. They will gradually raise the price on you. I do love the NO contracts for anything they offer. This store location I have been to 3-4 times to ask questions and swap over to their phone coverage. I have had GREAT customer service but I will say they need to stay on top of how many employees are there to help customers. Headed there now to see about a new phone. Time to give up the 8. Yep, I still use an 8 b/c I don't need the latest greatest bells & whistles. Ditto everything above for our updating our phones at the store site. Only challenge was Spectrum. Since we don't update or buy from Spectrum they couldn't do it in the store. They want to make sure it's me so I had to fill more info out on line. Extra security IDK but it's a hassle.

Horrible customer service. The women in there were literally all rude and acted like they didn't…read morewant to be there. No one greets you, instead just yell at you to check in at the kiosk. Will definitely not be back to this location.