These folks are always the best. Ryan, Chris and Cameron are all very competent and patient. If you…read morehaven't tried them as a Verizon dealer, you are missing a great experience. I won't go anywhere else. Dave

Manager Joseph B. and his staff have all patiently worked with me with my iPhones, IPad, mini iPad,…read moreand Hum. All these young men know their stuff and work very hard to find solutions for your issues no matter how big or small. No need to go anywhere else. Thanks guys!!! Cathy Woodring

Folks, it is bad customer service when you go up to a register to get checked out in a busy lined…read moreup store and the guy behind to counter raises his voice and tells everyone there that he can't change a $100 dollar bill and he finds it ridiculous that I even thought I could use it. Its even worse customer service when you say " keep pushin, keep pushin" While I'm repeating what you said and asking questions and going for my debit card instead. Its even worse customer service when you say loudly. "This is not a bank what do you think this is". Well after you said that I just told you to keep your precious merchandise and your attitude, and I left. I wasn't embarrassed. I thought how dare you waste my time. Good bye. You know all you had to do was just calmly say sorry I can't change that right now I don't have enough change and that would have been fine and the end of it, but no you had to be unprofessional. Just for fun lets lay out some facts. Many stores in the area are fine with taking a hundred no matter what your buying money is money. Nowadays it is more and more common. So get a grip and be prepared. If not then kindly put some signs up so people know about it. Not sure who you were. A skinny kid with fuzzy hair and a cap on. That's all I saw. Anyway. Good Bye.

This store has great service. We purchased a 10x12 greenhouse from a Grand Rapids harbor Freight…read more While putting it up we found we were missing an panel. We called all over and finally found what we needed in Muskegon. The supervisor Cal was very helpful in providing us with the missing part by opening a new box and giving us the needed panel! Thanks so much!

Patrick is the bomb , remembered my name after one visit , staff friendly and attentive . Great…read moreservices and fair prices.

These guys are extremely helpful with packing and shipping! Mason is a good guy to work with. I…read morehad a heavy item they were very helpful in lifting out of my car for me.

Awesome place. Very helpful, great customer service. Helps with issues you may encounter. Very…read moreknowledgeable. Recommend this place 10 out of 10

Stopped in just to buy a coil while I was in town. $10!!!!! Literally twice what I've paid anywhere…read moreelse. When I asked why the young lady said "We get to up charge you for only buying one". You get to? That's a shit business practice.

Matt and Andy came through for me again . They solved my highly-unconventional problem quickly,…read moreefficiently, and at a fair price.

I had a good experience with Audio Impact. I don't live in the state and was helping a friend…read moreupdate her TV. Ordered a TV with wall-mount and a soundbar, plus installation. Ryan took my info over email and after just a couple more emails and calls, the deal was done. Everything was delivered in good condition and installed correctly. Easy enough! Thank you!

they completely burned my phone caught it on fire the employee said they didn't have a loaner then…read moreI called manager the following day as he wasn't in that day he was kind of rude to me said he ordered a new phone but it won't be in for a few days I will be without my phone for 5/6 days I ask him why we can't just go locally to get a new phone he tells me that is not there policy so I have to be inconvenienced for a week for there incompetence will not ever be doing business there again

Noele helped me with an elderly friend last month. She was so kind and patient why we figured out…read morewhy her phone was not charging. So I went back last week to get her batteries for her watch only because Noel went out of her way to help us. She was fabulous!

The young woman was very helpful! I was very happy for the first time ever at insani t'sread more

AMAZING WORKERS, very friendly. The girls try to explain everything to the best of their ability…read more Tons of new products in the front and back rooms!! Also locally owned and operated for 30 years too!

These are the people you want to do business with. They understand customer service and are…read morelegitimately eager to help. A very welcome thing in 2023. Feels relational and not corporate. Highly recommend giving them a shot, especially if you've had an undesirable experience elsewhere.

Horrible customer service went in yesterday to get my phone screen protector replaced and installed…read moreand I bought one from the store and they wanna charge me 50 dollars to have it installed I told them to kick rocks I'm a paying customer with an account there and I immediately switched to a different phone company u guys treat ur customer so poorly very disappointing customer service never going to Verizon again