No. As much as they may try, not all AT&T locations are equal…read more They are some mythical locations that are hardly ever packed, have great service and help you with a smile. Me? I found said location in Independence, tucked away in a shopping center. See, I broke my long-running streak of never breaking a cell phone (ever) or having to replace one due to self-inflicted damage. Well, a few weeks ago I dropped my iPhone 3GS in a slushy puddle which it then marinated in for about 20 minutes before I found it. Needless to say, my goal of waiting for the iPhone 5 would not be met. Trying to find an AT&T location this close to the holiday season who wasn't sold out of 4S iPhones was a toss up. This is unfortunate for those of us who actually need a phone like this for our livelihood and who aren't just spoiled teenagers who think they *need* them. Anyways, I walked into this location, was welcomed by smiles and immediately assisted. I told the salesman what happened, and he brought out the very last iPhone 4S he had in stock for moi. Damn right pimply teenager! Looks like you're going to have to wait until next year... MWAHAHAHAHAHA! Moving on... Not only did I get the new phone I was looking for, fast, they also hooked me up with the Apple Care Plan--you know, just in case another puddle ate this phone. On top of that, they bundled it with a new case for free. They also checked into my phone plan to make sure I wasn't going over and costing myself more money. I had my new phone activated and was out the door in about 7-10 minutes. Pretty cool for a gal on the go, like me. I would gladly drive out of my way to visit this location again. Oh, and there's a FedEx Office in the same plaza that totally trumps the E9th/Downtown location.

drove here twice for a scheduled appointment over 45 min from my house for the staff to tell me two…read moreweeks in a row now that they canceled my appointment and had no idea why i was here. felt helpless! cried a little and then Anthony got on the phone with the insurance people after i kind of freaked out and worked hard to help me fix the problem. Bless his heart for dealing with a crazy woman.

Fantastic customer service and good prices…read more My phone hasn't worked in over a year! it randomly opened apps/links and pressed buttons all on its little lonesome. I was skeptical it could be fixed. I called around for prices, and FastFix had the best. As soon as I told Neil what was going on with my phone, he knew how to fix it. I was planning on running errands while he fixed my phone, but ended up locking my keys in my truck. Neil was extremely easy going and friendly. He made sure my 2 year old daughter and I were comfortable. He even let her watch her favorite movie on his Netflix while we waited. Even better, my phone was fixed before AAA got there. I haven't had a problem with my phone since. Not only did he fix my phone, but his customer service made my bad day better.

Called yesterday about my son's Gabe phone cracked screen since it's an off brand, they said they…read morecould fix it. Went this morning 9:15am lights and sign on but the was door locked waited in my car until 9:30am. Tried calling website number and it just rang. Thought I called the wrong number I saw number on the door called that and instantly got disconnected. Tried one last time same thing. So just left to try somewhere else.

Today I took 2 broken Motorola smart phones--both phones needed to be used for repairs to have 1…read moreworking cellphone. Manager Zach gave me great customer service. Technician Nicholas worked magic so I could have 1 working Motorola Smartphone. The other employees were knowledgeable. I highly recommend them.

When you ask me to respond to a question please read the response and let me know what's going on!…read moreNo response is not a good way to do business...

I came in with the issue and Chris helped me leave with a solution ! I appreciate all the honesty…read moreand legit work! He gave me the greatest deal and he took care of me like five star. I will always go back. I appreciate you, Chris!

My friend needed to get a new screen for her phone so we decided to pop in here. They didn't have…read morethe screen she needed but they made a quick call and went to go get the screen needed. I thought that was really nice, since most places would've been sorry for your luck. We waited about 15 minutes for him to come back. One of the other employees offered my friend a chair since they only had one and she had a hard time getting off of that one. It's very open as in a bit empty inside but they sell phones, cases, screen repair and other things you would find in convenience type stores. The two gentlemen we dealt with were really friendly. Her phone screen replacement was $90 for an iPhone 13. At least we know of a place close to home to get the screens fixed for a decent price.

Fast and fair. Quickly fixed my dead phone and saved me a bundle. By the time you go through the…read moreheadache of scheduling an appointment with some "Genius Bar", you could have had your phone fixed. Honest, courteous and professional. This is the place to go. Apple Store at Crocker told me I needed a new phone. GetPhoneFix told me it was $45 fix and good as new!

Brought in my fully functional phone with a cracked screen. What I got back was an intact, yet…read moretotally nonfunctional phone. When I brought it back and asked him to fix what he broke, he berated me, told me to leave his shop, and told me to "send my husband" in to deal with him. This guy broke my phone, refused to fix it, and was a sexist $%^& in the process. Avoid at all costs.

worthless, just paying for a name. Sent me to collections after I switched to spectrum. The $194…read morethey sent me to collections over was their cancellation fee!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

The man that I asked for help was very rude to me.He acted like I was wasting his time.Im a new…read morecustomer to At&T Was very upset over this treatment I was there Monday August 31 2026 at 2:45 pm

Att is the worst wifi in the world. They will make your wifi slow to try to sell you stuff. The…read moretechnical support are foreign special ed agents who don't know English please don't waste your money on this