Great retail experience! Live displays are available so you can make a solid choice with a device…read morethat fits your needs. Their staff is well trained and willing to explain their huge selection of the most innovative devices on the market. They can tell you the features of each device and even explain software or applications that you can utilize to make your every day activities much easier. They even provide small or large business solutions for business owners. They are more than just sales consultants. They are top notch solution providers within their industry. If you're looking to purchase a phone, internet service, or even TV services, they have the ability to meet your needs and own your home or business. I'm a loyal customer and will shop at this location above others.

I visited AT&T at The Plaza in Florence, SC on yesterday due to misunderstanding of my bill. My…read morebill was much more than what I expected it to be and what it's previously been. So I was little upset and heated because of the excessive amount of money I spend monthly with AT&T. My first encounter was with a gentleman name Najae(misspelled) He was awful and did not offer any solutions or help at all which frustrated me even more. All he could do was direct me to call customer service and I was in store(CRAZY) I'm extremely heated & about to blow b/c I spend $500+ a month and you're going to direct me to call someone else (not having it). Asked to speak to manager which never showed face; however Angela saved the day she was calm assuring and understanding. She understood my frustrations and wanted to help me in anyway she could. She took time to review my bill and try to get me to understand and when I still did not she called customer service for help. She never shifted the blame she took accountability and help. I did not buy one thing from Angela and she never made me feel like she was a pushy sales person. She understands all customers are needed to keep the doors open. I am grateful for her time and patience she saved me from walking out the door and taking my business else where. Angela should be an AT&T trainer and train these rude inconsiderate sales people on true customer service. Angela is a gem that AT&T plaza should treasure. I never write reviews only for bad. But Angela was such a breath of fresh air I had to let everyone know. Again Thank You Angela

This has got too be the worst Boost store in S.C Stay away from the rude people and crappy…read moreservice you will get here..Stay far away..We are changing carriers because of these rude people!!!

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

Mike is a great rep. Very patient and have the ability to multitask and keep customers happy. I…read morewill recommend this store to others.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Florence store today.

Everything could improve. From the customer service to the billing. Every month my bill has…read moreunexplained charges. When I call to ask about them, there's always some bogus excuse. I decided to leave and was told by the rep on the phone that they would not release my phone number. I've had this number for almost 20 years. Then my discounts that I received for buying watches were terminated and they added that to my bill so it went up even higher. I'm done.

if I could give it zero stars, I would give it zero stars. They have the worst customer service,…read morethey have cussed back-and-forth at employees, they have been very rude to my family and we money there with four phones. People should be ashamed of act in the way that they do they should lose their jobs.