Just be mindful of everything you hear from these cheap salesmen. Somehow got stuck paying for…read moreinsurance I didn't want...somehow got charged for Disney plus that I didn't sign up for and definitely don't bother getting screwed with the lifetime replacement screen protector. Doesn't actually provide that service and is much easier to get three protector from Amazon for half the money. Salesmen basically said the f you want to try again for the deal to buy another protector. What a scam Verizon has become. Can't wait for contract to be up and be done. Nothing special about them anymore if ever.

Not great! Very annoyed with customer service. I no longer have an account with them, and they…read morecharged my card 640$ and refused to let me speak to a manager or supervisor when asked.

Removed virus from cell phone SAME DAY! Reasonable price. Nate, the tech very courteous.read more

A follow up to my original post: They took care of my malfunctioning screen by replacing it…read more Everything is working fine and the new battery is holding a charge. I recommend them.

I have been to this place twice now and if I need another repair, you know where I'll go. Very…read moreaffordable prices, but they don't skimp on the quality of service and parts.

I wouldn't recommend this place to my worst enemy. guy said he'd have my phone ready the next day,…read morethat turned into 2 weeks real quick. by the time I got my phone I paid $340 for new screen. I had barely pulled into my houst from picking it up and the screen went black. when I told owner after taking it right back he said I had to go to apple cause it was software issues. apple said it was a Chinese screen that was the issue when the owner told me "it's a authentic apple screen" I went back and he told me the best he could do was give me back $280 because he needed to charge for his low quality, labor. whatever I took my money back took it to apple and was told I'd still have to pay $700+ to repair my phone because he screwed up the ports to connect proximity sensors. I know for a fact he did that when I went back for my money because I wasn't very polite about it. I mean who would be? i wouldn't go back if it was the last cell phone repair shop within 1000 miles.

It's permanently closed. Went to the mall. A kiosk just…read moreoutside the mall food court was able to fix my phone in 6 minutes! Well done and well worth it!

I went to Genius Phone Repair today to see about having the charging port repaired on my…read moresmartphone. The gentleman at the store told me that they could repair it, but that there was no need since it was capable of wireless charging. I had completely forgotten that it was an option for the model of phone I had. He put it on a wireless charger and confirmed that it would charge and power up. I appreciated his honesty so much that I offered to buy a wireless charger there and this time he told me that he didn't have the charger model that worked best with my phone and recommended that I buy it at Best Buy. I sincerely appreciate that he didn't make me pay for an unnecessary repair or sell me the wrong charger.

Super impressed with this location. First went in for a screen replacement for my iPhone 6s (great…read moredeal for $40 in 20 minutes). Got it back in 15 minutes. As I was walking out, I realized the bottom of the screen didn't work correctly, so I went back. They apologized and replaced the screen and added a screen protector for free in about 7 minutes. Rebecca and Rashid were super easy to work with, kind and great examples of quality customer service. Rashid told me this is the third location he's had. First was a kiosk in 2006, then store 1 was in 2011 (still in the mall), followed by this store in 2016. With service like this, I expect them to stay around for a long time!

Was quoted $320 for an iPad Pro 12.9 screen. No screens were in stock. When I came back the…read morefollowing week, they only had a "premium" screen for $380, a more than 18% up charge. This premium screen is the worst tablet screen I've ever had. It takes longer to clean the fingerprints off of it. It's more reflective, so it's harder to see with bright lights above. It doesn't get as bright, so it's harder to see when sitting outdoors even in the full shade. The color tint is cooler than normal, so whites look bluer. The edges of a full white screen have a slight purple cast. A block of white next to block of black sometimes has a slight red cast. Colors sometimes shift when moving, e.g. white on black text can look bluish or greenish while scrolling. Sometimes when scrolling there's a weird flicker in parts of the screen. The brightness is not consistent around the middle point -- there's a glitch around the middle setting where setting the screen brighter makes it dimmer and vice versa. This can make the screen unexpectedly flash when auto-brightness is enabled. There are several places where touching the screen or holding it on the back causes dark spots to appear. If I knew the screen was going to be this bad, I would've bought a screen protector for my cracked screen or bought a new iPad. The lowest end iPad would've had a smaller, but much better screen at a lower price. There is nothing premium about this screen other than the price. Good: Friendly service, was ready when promised Fair: Workmanship. On two sides of the new screen there are gaps wide enough that I can fit my fingernail between the screen and the body Bad: Screen quality Terrible: Upcharge for a lousy screen