Jake helped me and my partner get everything we needed and then some, for a great deal! walked out…read morewith 2 iphone 15 pluses for next to nothing

They are no help when you ask for it the laugh at you ! Manager is obviously has no experience she…read moredid nothing but ask me to leave after her employees rude and unprofessional manor ! They do not honor or help with the insurance they sell nor will they help !

Removed virus from cell phone SAME DAY! Reasonable price. Nate, the tech very courteous.read more

A follow up to my original post: They took care of my malfunctioning screen by replacing it…read more Everything is working fine and the new battery is holding a charge. I recommend them.

I have been to this place twice now and if I need another repair, you know where I'll go. Very…read moreaffordable prices, but they don't skimp on the quality of service and parts.

I wouldn't recommend this place to my worst enemy. guy said he'd have my phone ready the next day,…read morethat turned into 2 weeks real quick. by the time I got my phone I paid $340 for new screen. I had barely pulled into my houst from picking it up and the screen went black. when I told owner after taking it right back he said I had to go to apple cause it was software issues. apple said it was a Chinese screen that was the issue when the owner told me "it's a authentic apple screen" I went back and he told me the best he could do was give me back $280 because he needed to charge for his low quality, labor. whatever I took my money back took it to apple and was told I'd still have to pay $700+ to repair my phone because he screwed up the ports to connect proximity sensors. I know for a fact he did that when I went back for my money because I wasn't very polite about it. I mean who would be? i wouldn't go back if it was the last cell phone repair shop within 1000 miles.

It's permanently closed. Went to the mall. A kiosk just…read moreoutside the mall food court was able to fix my phone in 6 minutes! Well done and well worth it!

I went to Genius Phone Repair today to see about having the charging port repaired on my…read moresmartphone. The gentleman at the store told me that they could repair it, but that there was no need since it was capable of wireless charging. I had completely forgotten that it was an option for the model of phone I had. He put it on a wireless charger and confirmed that it would charge and power up. I appreciated his honesty so much that I offered to buy a wireless charger there and this time he told me that he didn't have the charger model that worked best with my phone and recommended that I buy it at Best Buy. I sincerely appreciate that he didn't make me pay for an unnecessary repair or sell me the wrong charger.

The sales rep completely misrepresented the monthly cost for switching to Verizon. She said it…read morewould be $45 a month, but my 1st bill is $148.77. National customer service said I would need 2 lines to get $45 a month, but the rep knew we were talking about 1 line. She was very nice, but gave me a big mess! Now I have to switch back to my old provider. I have to wait again to get my account number, because the 1st V rep didn't have it. So terrible customer service all around.

Terrible experience switching over to Verizon. Lied about phones and service. Went back in to ask…read moreabout it after we received the bill and they just looked at us like "oh well"! There needs to be a sign up that states they are not a corporate verizon store. I would've never signed up or went there. So sorry we switched over to this company. I thought Xfinity was bad......but this customer service is terrible and not willing to fess up to what they actually told us. Won't be staying long.