From the moment I stepped in the store, I was greeted with a smile. The store manager immediately…read moreredirected me to a rep, Dustin W. He greeted me and asked me how he could help. He was able to draw up the deal for the phones I was looking for and made it seem so easy to walk me through the order submission. He made sure I had all the documents before I walked out the door to complete the door; he provided his cell phone number and encouraged me to contact him if there were any questions and concerns. A few days after he followed up with me to make sure nothing was wrong. He called me when the phones arrived. Dustin was extremely pleasant throughout the transaction. He kept us engaged the entire time. It wasn't just him either; another rep came and asked us if we needed water, soda, juice. The whole team was very courteous. As customers walked in, I heard other reps immediately engaging them and letting them know how long it might be before they can be assisted. It was great to see this level of customer service and engagement consistently. Amazing! Amazing!

From the owner: TEAM Wireless is your one-stop shop for all your cell phone, internet, and telecommunications…read moreneeds. We offer a wide selection of the latest smartphones, tablets, and accessories, as well as reliable internet and phone service plans to keep you connected. Our knowledgeable staff is here to help you find the perfect solution for your communication needs. Visit us today and experience the TEAM Wireless difference.

I had a fantastic experience at the phone repair store. The staff was incredibly knowledgeable and…read morehelpful, explaining the issue with my phone clearly and offering various repair options. The repair was completed quickly

From the owner: Buy, Sell, Trade & Repair Smart Devices & Game Consoles…read more Sometimes all it takes is the right technician to make your device feel like new again. We specialize in professional repair services for smartphones, tablets, and gaming consoles including PlayStation and Xbox systems. Our services include: iPhone and Android repair PS5, Xbox, and gaming console repair HDMI port replacement Overheating and power issues No display or no signal repair Controller connectivity issues Software and system error fixes Screen replacement and glass repair, including curved-edge models Water damage repair Micro-soldering and motherboard repair Factory unlocking services Account removal assistance Battery replacement and charging port repair Diagnostic services for phones, tablets, and consoles We take pride in providing fast turnaround times, affordable pricing, and high-quality repairs performed by certified technicians. Whether your phone has a shattered screen or your PS5/Xbox is not turning on, our experienced technicians are here to help. Customer satisfaction is our priority, and we’re always happy to offer price matching whenever possible.

great service, the employees there were great and very helpful and played good music and keep the…read morestore well kept and the phones were good cricket phones

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Monticello store today.

I am appalled at their customer service. I called in advance to see if they had an iPhone 7 in…read morestock(which they did) for my girlfriend and the customer service representative talked her into getting something else. I will NEVER come back to this store. If it was possible you would get negative stars.

They give you free water, pretty great. Also not far from ice cream, cannot beat that.read more

first, id like to add 1 more star if i could. +1 . i…read morerecieved great customer service with a few smiles and many laughs. i couldnt be more thankful to have gone to ICC Wirelese off Lake street. Hands down, a very memorable experience that didnt hurt my pocket book.

Friendly and fast service. I needed my son's phone screen replaced and they were able to fix it…read moreeven though it was an older model . Would recommend and will definitely go back next time I need electronics fixed.

Customer service. This person is very difficult to work with. One of those people who expects you…read moreto know as much about your iPhone as he does. Scoffs at questions. Arrogant and repulsive behavior.

Add one more voice to Jay and A2Z's stellar rating. I happened to be in the neighborhood getting…read moresome skates sharpened and saw A2Z's sign so I stopped in. I'd been looking for a tablet and had no experience with them at all. I am fairly computer Savey having been a software developer for 40+ years but tablets were something of a mystery to me. Jay & chatted for 15-20 minutes, talked about my needs and what I intended to use it for. Jay offered to send me some info on a couple of new tablets he knew about and could order. He also mentioned a different model available at the local "big box" store. I checked out his suggestions plus the big box option that he had mention and it turns out the big box store had a "just introduced" version of his suggested tablet that had a larger screen, more storage and a slightly better processor than his suggestions. Plus it was a few bucks cheaper. All in all I did end up getting the big box tablet but I really appreciated all of Jay's time and effort that he put in with helping me figure out what would work for me and the price range I would be looking at. I went back there the next day to show him the new tablet and got a screen protector from him. He was just the help I needed and did it even if it didn't earn him very much. Can't ask for better help than that. I'd go back to him in a heartbeat for anything he could help me with even if his price wasn't the lowest one!

I've driven by this place a zillion times, but never have stopped by. It's in Midway, across from…read moreBanfield Pet Hospital and Big Tent Liquor off the Green Line. I had dropped my Iphone and part of the corner popped out of the case, so knew I needed to get my smartphone fixed. I checked out some Yelp reviews and decided it was worth stopping by. First, Snelling Avenue was undergoing major construction when I drove there, but it was easy to get to and has its own parking lot, which is super convenient. It was empty when I went in, and I was promptly attended to. The store manager, Demetrius W, helped me. He went over the minimum labor fee of $26, and they literally fixed it within 5 minutes. I barely had to wait - had great customer service, and found the price to be reasonable from other estimates that I got online. Overall, very happy with my relatively easy Iphone fix!

Friend had bought an iPhone from them in the past and they seemed friendly and trustworthy. Brought…read moremy own iPhone in to have the cracked screen replaced. When I dropped off my phone it was functioning and charging completely fine. Picked it up the next day and it wouldn't charge and was stuck in a restart cycle. Demanded to know what happened to it and after running some tests they finally admitted they had fucked the motherboard. Okay price for fixing screen but be prepared to have to buy an entirely new iPhone and if they destroy your cracked one they only refund cost of screen not $25 labor cost, which is ridiculous because all they did was destroy my phone.

The manager Brett was extremely helpful with my past bill and answering questions about coverage in…read moreUtah, I made a switch to t-mobile to save money and let me just say, you definitely get what you pay for - don't do it if you can. I really appreciate your patience and kindness Brett.

I purchased a phone here and phones are supposed to be able to be returned within 30 days. I came…read morein with connectivity issues 3 weeks later, twice in the week. I was told it was SIM card issue or just needed a connectivity refresh. It seemed to fix issues short term, but a few days later would run into the same issues. I'm now at the 60 day mark, with a phone that constantly won't make a call, get text messages etc. I went in and asked for a replacement - and was told, sorry it's past the 30 day return policy window!! What a crock. I came in with the issues prior to the 30 day window, and now they are saying sorry, nothing we can do! So I've got a phone I paid hundreds of dollars for, and I've been paying monthly service, for a phone that doesn't work. I seriously don't understand how this is OK. I was given an option to work with Samsung on their extended warranty window, which entails mailing your phone in for 7 days with no replacement option available, or going thru a process of taking it to a local repair shop and then potentially still having to mail in for 7 days. Verizon has phones available that they could give as an alternative to use during this repair time, or could even swap out - but neither Verizon or Samsung is offering this as a solution. I would love to just start over and buy a different phone with a different provider, but they have me backed into a corner since I spent hundreds of dollars on a brand new device. How is this OK?!