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AT&T Store

1.8 (15 reviews)
Closed • 9:00 am - 8:00 pm

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T-Mobile

T-Mobile

1.7(6 reviews)
0.7 mi
•$$
Virtual estimates
Shipping

Just a word of warning, if you deal with T-MOBILE, BEWARE. When I signed up, there was not full…read moredisclosure & as all information was not discussed, I was basically lied to & got into a situation I wouldn't be in, had they made everything clear. Guess it's BUYER BEWARE for sure where T-Mobile is concerned.

I went to T-Mobile in Elizabethtown KY to purchase a charger on yesterday. Kelsey was the clerk…read moredirected to assist me. After telling her what I needed she asked to see my phone. I told her it was a Note 9 thinking this would suffice and she doesn't need to touch my phone. She repeated let me see it. I repeated it's a Note 9. She then gets a bad attitude, STARES me down and responds to me with a very nasty tone. I respond by telling her to not get an attitude. Obviously upset I must have been pretty loud because the other customers and salespeople are looking at me. I then go on a rant about the poor customer service in this store each time I come to this particular store. I had even stopped and drove the almost 1 hour to Louisville each time I needed something. My advice to the sales people in this store is that if you don't have the customer service skills - which Kelsey displayed that she does not have - then choose another career field. Nobody wants to pay for service and get treated badly! I DEFINITELY DO NOT AND WILL NOT!! So get it together KELSEY!!!

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AT&T Store - mobilephones - Updated May 2026

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