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    AT&T Store

    2.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    Verizon

    Verizon

    3.9(14 reviews)
    5.0 mi

    Run, don't walk away. We have no service. Have been back to the store 3 times, on the phone with…read morecustomer service and technical dept too many times to count. We are told they are decommissioning the tower on Kumquat. We were told by their salesman that we would get great coverage in Edgewater. We have none and they don't care. Sell a service they can't provide. UPDATE A week after the Hurricane, we now have service at our home and work. Everything works great. It is VERY frustrating when you can't make a phone call. If you can keep this up T-MOBILE you will keep us as customers for life.

    I rarely if ever go into a service provider's retail store - even though I've had a cellular phone…read morefrom the beginning of the cell phone age. I'm one of those who toted around a bag phone and wore a pager - but I've never had a personal plan that I had to manage or pay for. I guess there are some advantages to having a position in corporate America. I normally have one of the latest model phones and I can say I've never had one fail - I've been using my iPhone X since the week they were released and haven't had any issues with the phone itself or service until recently. Well wouldn't you know it this one failed while on vacation when I was in the middle of nowhere or at least not in an area that was convenient to get a replacement, plus being it's a corporate phone it's not as simple as dropping in and swapping the phone out. Anyway after sending out a few emails from my laptop my people got with the Verizon people who contact their people at the store closest to my home in NSB and put everything in place to make this a simple Phone and SIM card swap when I returned to town. This was my first visit to this location and I was very impressed with the store's layout and friendly staff, they seem to have it all. I worked with Chip whom I had scheduled my appointment with - he had my replacement phone ready to set up when I arrived, a quick swap of the SIM Card and he installed the screen protector dropped it in the case and all that was left was to down load everything from my iCloud account which I did myself so they could service other customers. I had a very good and productive experience here they didn't try and up sale me or waste my time showing me the latest and greatest technology and since this was prepaid there was no check out. One thing I really appreciate was the fact that Chip told me if I ever have any issues I could call him or simply drop by the store and he would do his best to resolve them. I know it's not always possible for a cellular provide to have the fix for everything especially if it's a hardware issue like mine was but it's nice to know some people still understand the importance of customer service...

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    Verizon
    Verizon
    Verizon - Exterior

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    Exterior

    Cell Repair Pros

    Cell Repair Pros

    3.0(4 reviews)
    18.5 mi

    I dropped off my iPad on Saturday, October 4th, after speaking with Chad Robbins on the phone. He…read morewas polite when I arrived and explained that, due to my iPad's model, he would need to order parts and that it should be ready for pickup by Tuesday. I had no issue waiting until then. However, Tuesday (October 7th) came and I still hadn't received any update, so I called around 2:30 PM. Chad answered and initially told me there was no iPad matching my model in the store. Naturally, I became very concerned that my device had been misplaced or worse. After asking him to double-check, he admitted he had found it "hidden between drawers." He then told me he would need to overnight the parts to repair it which completely contradicted what I was told when I dropped it off. When I expressed my frustration, he repeatedly interrupted me and, despite apologizing, spoke to me in a condescending tone. He even said, "I'm going to break things down for you real slow so you can understand what I'm telling you here." As someone with a Master's degree, I found this extremely disrespectful and unnecessary , especially since my frustration was about the lack of communication, not confusion about the process. I told him I was not willing to wait another day and went to pick up my iPad, which was still shattered. The entire experience felt unprofessional and dismissive. I immediately went to IFIXandRepair, where the staff was courteous and began working on my device right away, and it should be done within a day. I rarely leave reviews, but I feel compelled to share my experience so others can avoid wasting their time and money. Lastly, I was told my iPad's password was required, which I found concerning since it shouldn't have been necessary for this type of repair. Given that he had my device for three days without even starting the work, I'm uneasy about the potential privacy implications as well.

    I dropped my IPad off 5 days ago to get a screen repair. I was called and was told that my IPad…read morewould need additional work done to it. I went up the next day and I tried to ask some very important questions and the owner was extremely rude to me. He was very defensive when I asked to see my IPad. Every time I tried to ask a question he cut me off. He then walked away from me in the middle of my sentence and told me our conversation was over. All I was trying to do was get clarification on the additional work my IPad needed. I told him to go ahead and give me my IPad back. I did not want the service any longer. He refused to give me my IPad back. He told me to come back tomorrow and maybe I could have it back. I would not recommend this business! Horrible customer service!

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    Cell Repair Pros
    Cell Repair Pros - In Volusia Mall, in between Dillard's Women & Dillard's Juniors/ Kids. Enter the mall through either of those to come see us!

    In Volusia Mall, in between Dillard's Women & Dillard's Juniors/ Kids. Enter the mall through either of those to come see us!

    Cell Repair Pros

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    AT&T Store

    AT&T Store

    2.0(4 reviews)
    4.1 mi

    Rylee fixed a serious problem with provisioning my new cellphone.. I give her 6 out of 5 stars…read morerecommendations.

    Att store in NSB starts out as great, then they do not want to help with any issues pertaining to…read moretheir screw up. I was convinced by a door-to-door Att rep to switch over from Verizon. First mistake, I was told I would receive 4 $250 GC for switching 4 phones and told my bill would be $140 a month down from my $180 a month with Verizon. I received 2 of them right away but the other 2 were being delayed because of bad weather in the north. My service was left in limbo which required me to go to this store. The manager Christine helped me by getting situated and was very nice. While there because my other phones were delayed, she stated that she had one in the store, and I could take that one and when the phones arrived, I could send it back. I received 3 of the GC but not the one for the phone the store gave me. I was told that I had to call the Reward Center to resolve issue. Mind you I have been dealing with this for 3 months now. I called Reward Center and was told that because I received the phone from the store that the GC was void. I called store on the 17th of March and spoke to Christine, and she said she would investigate it and would get back with me. Have heard nothing and I called on the 20th, 23rd and today the 29th (she's on vacation now) and have heard nothing. I called to follow up on a complaint and was told because of the way Christine put the phone in that it was her fault. Also, my monthly payment has not been the $140. The first one was because of having to pay for upcoming months and this, that and the other. Originally it was over $600 dollars but with some "discounts" it was down to $400. Second bill was $240. When I took it to the store Christine said, "oh this was added" and although I had automatic payment on my cc it was supposed to be through my bank account. I was told that it should be correct in 2/3 cycles. Now I am filing a complaint, and I have spent more time on hold and talking to "ATT Service Contact" for 3 months and getting no help. Also, when in certain stores I do not get service! DO NOT go to ATT for cell service as well as this particular store.

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    AT&T Store
    AT&T Store
    AT&T Store

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    AT&T Store - mobilephones - Updated May 2026

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