Awesome and honest business to repair your phone. My husband took his phone in thinking his screen…read morewas broken but it was only the tempered glass screen we both had added to our phones that was cracked. A "quick fix" repair that was $35 instead of $300 +. Thanks to this business for making an honest repair.

Helped me get my phone to work!!! Great guys!! I put my phone in audio mode and couldn't get it…read moreout. They helped me get it working with a smile.

I had a cracked screen on my phone and my camera was cracked and I popped in and they fixed it…read morebetter than I could've imagined. I have a warranty in case it happens again. Was recommended by a friend and I'm glad I used them.

My father in law had broken the screen in his iPhone some time ago and we had tried to get other…read morefamily to help him get repaired ti mo avail so when he was visiting this last time, I told him we are getting your phone fixed and I found iDevive Pro on yelp and told him this is where am we are going. Terry was an awesome hep on this. While he was assisting another customer on computer purchase questions he was able to repair my father in laws phone in no more than 20 minutes for a cost of $95.00. My FIL was so impressed and extremely happy his phone was back to normal. Terry has an IT background so he knows his stuff. For any further repairs I will be back to see Terry.

They can't help you, they are not a corporate verizon store. Can not pay a bill, cannot pay a phone…read moreoff. Did not want to help became not a new sale. Would not call verizon corporate to assist with a verizon problem. Told me to go to another store in Foley or Gulf shores or Spanish Fort.

I typically AVOID the cell phone store. However, after the quality and professional help we…read morereceived from Bailey (Daphne location), I will no longer hesitate to go in for help. She was personable, patient, knowledgeable, and thoughtful. I appreciated that she didn't try to "up-sell" us on anything and thoroughly explained the products we were looking for. (On a personal note, I really liked her, too.) I hope Verizon is rewarding her accordingly!

Competent tech staff to diagnose & repair my computer. It took longer than they estimated But. It…read moretheir fault. Difficulty getting hard drive here. Highly recommend

The tech explained my computer problem and told me how to correct it . Didn't charge me anythingread more

Excellent customer service- Justus was the rep...excellent. Very knowledgeable and helpful…read more Couldn't recommend them enough. Very helpful/flexible with my schedule needs as well.

Don't expect to get in/out of here quickly even if you know exactly what you need. One male…read moreemployee was friendly and acknowledged that I didn't need to wait for a full blown consult. He asked another female employee to check me out "real quick." She shot ME a nasty look and very curtly told me she'd be with me shortly. She lost that sale for AT&T bc i walked out.

Monica absolutely blew me away with how much she knew about laptops! I was shopping for one for the…read morekids and had questions about gaming and printing. She pointed me in the right direction without trying to oversell or suggest more than what we actually needed. On top of that, the layout makes it really easy to find what you're looking for, the prices are fair, and the employees are clearly knowledgeable about the products. The whole experience felt smooth and stress-free and couldn't have asked for better help!

Well, I've been a best buy customer for over 20 years. I tend to not mind paying more than online…read moresites bc I like to support brick and mortar and enjoy the customer service (normally). Today was treated terrible at the Spanish Fort, Al location. Brought in a return from 17 days ago. It was bestbuy.com. Was first informed that it was from their marketplace and that had "different return policy than Best Buy." I said that was misleading bc I went there specifically for best buy policies. Asked for the manager who then told me it was the same policy, which is "14 days and always has been." I said it used to be 30 and the manager(a younger girl) replied " You're obviously MUCH older than I am." What the hell is wrong with people? I'm not some senior citizen and even if I was, why treat customers this way? Here's the best part..I showed the manager that the ACTUAL return policy is 15 days, per their own website. So I guess after working there 4 years and being promoted, she still doesn't know the policy. I won't make the same mistake again. There's nothing special about Best Buy anymore. Unless you hate money, there's literally zero reason not to just hop on Amazon or countless other sites,like Newegg, and get better deals, better returns, and avoid being criticized about your age or given 3 answers to the same question. Now I know why I never have to wait in line there.