Staff was nice. Had some good games and they have never taken long to get my order ready.read more

My car recently broke down and is in the shop. So, I rode my bike over to the game stop. There was…read moreno where to lock up my bike. I asked the staff if I could bring the bike inside so it wouldn't get stolen. They said that the open space where I could put the bike was how the customers left the store. You mean the customers couldn't go around it? When I asked if I could lean it against an empty glass case, they said that I would be blocking merchandise. There was NOTHING in the glass case! Never mind that I recently spent $400, and have spent hundreds, if not thousands of dollars through the years. I was there to spend more money. I guess they didn't want my business, and I will not be offering it to this store, anymore.

So glad we stumbled upon this store on our drive home from Florida! First off, it's huge & packed…read morewith a ton of fun items. They had gashapon machines, a mystery locker game, mystery pokemon pack machines, a row full of blind boxes, slimes, figurines, squishies, just to name a few. They had a wide range of tcg cards and a touch screen you could use to find specific cards you were looking for. They had plenty of friendly staff there to answer questions. I also loved how all of their inventory was clearly labeled with its price. That's not something I usually see in tcg stores. Can't wait to come back on our next Florida trip!

Better communication on returns if you buy from this store you cannot get a refund it will only be…read morestore credit and not full price. So don't waste time coming here girl I got sold game from told me I could return within 7 days to get full refund so before coming here do not just purchase something if you expect to be able to return for full price. Will not come here again thanks!

Illegal practice they have Buckets of clearance items marked as clearance items dozens and dozens…read moreand they said they can't help that they don't ring up right. That's literally illegal and false advertisement. Total sham. This isn't some misunderstanding of one item out of place. This is clearly a stock and system problem. The guy has the nerve to argue when we can stand and see the inventory marked on the floor as one thing and he is trying to sell it at a higher price than the marked advertised price. Give me a break.

Went in today and had a great overall experience. They were a younger woman and man who were very…read morefriendly. It reminded me of going to blockbuster back in the day. The associate came over and we talked gaming shop. They made some great suggestions on games. Came in wanting animal crossing and left with Pokémon sword after some helpful advice.

I picked up a game that was marked for $10, the cashier told me the price of the game had just been…read morechanged the day prior to $70. I then asked if they would honor the advertised price, the cashier called his supervisor & was given the permission to honor the price for what it was marked. I will definitely be back to do business with this company! Everyone was super friendly & the place was clean.

This location of GameStop was great! They are very well stocked and very polite and clean. The…read moreowner operator was very helpful. One of the best game stops I have ever been to. Lots to choose from.

Great place. I went there looking for destroy all humans path of the furon, but I didn't have my…read morehopes up because it was kinda old but they had it! There selection is huge and I've never been upset with any of the pre-owned games I've purchased. All and all u have to go here.

Always super friendly service! Ruie the manager is the best! I hope this GameStop starts submitting…read moretrading cards to PSA :)

Whew sorry I have to be the first to review as this was one has horrible service. 5 people working…read moreone behind counter having long conversation with a customer I am sure it was personal but none of the others jumped in to assist. We waited and then when I told my husband that's long enough someone finally says well he can help you. Really we were waiting in line for a long time and you want to help when we are done waiting? You take notice only after we are ready to walk out? My husband found what he was looking for quickly so the 10 minutes while in store was in line. Cannot express how badly that reflects on the customer service. If they were swamped with customers and not so many working I would understand but 3 putting display racks together could have stopped and help check out paying customers. Hopefully it gets better but we will not be returning.

I like this Gamestop in Gulf Breeze, FL. The staff was very nice and helpful to our 11 year old…read moreson. I have been to other stores where the staff is unwashed, appear to have no social skills, and a bizarre elitist-gamer attitude. This store was refreshingly different.

Great GameStop. It really depends on the people working there and the Gulf Breeze GameStop is…read morehelpful and energetic. They're passionate about games and have a wealth of knowledge to share as well. They put on a pretty decent MW3 midnight release party as well.

Perfect place to get games on a bargain or get one completely new. The point system is great. They…read morealso sell used consoles for cheap and new ones! 4 star.

On Saturday, March 02, 2024 around 3:30 I patronized this location, as a customer of Gamestop's for…read morewell over 14 years. I do understand that game trade in and business policies do change over time. The lad on shift had a patronizing, degrading demeanor. I spoke with the lad concerning a PlayStation 4 trade in. This child was very disrespectful and quoted me a trade in value of $38 without even checking the game for proper functionality. This location was my worst GameStop experience ever, not because of the quote, but because of the customer service. I could have easily went to the Biloxi or D'iberville locations (as I should have). This is a fact, Sony PS4 (a 12 year old game) is still worth $90-$199 cash, credit, or debit, with gaming console, power cord, hdmi cord, and controller of choice (despite brand). This lad got so caught up in emotions, arguing, and disrespect until he lost his sales pitch and end up allowing me the customer to leave the store without doing any business. I purchased a PS4 in December 2024, with the console, original box (it came in), cords, controller, and video games for $150 cash. The price that GameStop is selling PS4 for online, as of this morning is $159-$199. There is no way GameStop is ripping off on a trade in at $38 cash value. I also checked the updated pro value and regular value which is up to $69. This location needs to put a sign warning customers before an experience like mines causes the wrong outcome. I got a cash trade in value of over $90, in the past six months, a couple of times. This location needs to knock it off and just say they can no longer do trade ins on a 12 year old game (PS4). This location apparently has dealings with people who are on bad drugs. I had death in my family on that particular day, and I will never forget how I was treated at the Gulfport location. The associates in Biloxi have class, hospitality, and superb customer service. I do not see a long term career in retail for the lad.

Shopped at this gamestop since 2006 best on the coast always friendly employees and very clean…read moreorganized store as well do not base one bad review on a business because one bad review over not getting desired amount of money over a 14 Year old console (which probably does not work)

I was baited in to getting a credit card because i would receive free Pro account or a discounted…read morerate something aling those lines in October! Well Ivgot one with a small limit wanted the pro account for psa grading purposes! It's January ive made my first payment on the order i had to do to receive the pro account and still nobody seems to know what im talkjng about and the call center blaming the store and the store is just a waist of time at this point! I will never shop here again or purchase anything from gamestop! I didnt get ripped off i just had to pay intrest on something i couldbhave paid cash for!

Ruie (believe that's how you spell it) was so sweet and helpful and seemed to really enjoy her job.read more