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Gamestop

Gamestop

4.1
(7 reviews)
59.4 mi
•$

On Saturday, March 02, 2024 around 3:30 I patronized this location, as a customer of Gamestop's for…read morewell over 14 years. I do understand that game trade in and business policies do change over time. The lad on shift had a patronizing, degrading demeanor. I spoke with the lad concerning a PlayStation 4 trade in. This child was very disrespectful and quoted me a trade in value of $38 without even checking the game for proper functionality. This location was my worst GameStop experience ever, not because of the quote, but because of the customer service. I could have easily went to the Biloxi or D'iberville locations (as I should have). This is a fact, Sony PS4 (a 12 year old game) is still worth $90-$199 cash, credit, or debit, with gaming console, power cord, hdmi cord, and controller of choice (despite brand). This lad got so caught up in emotions, arguing, and disrespect until he lost his sales pitch and end up allowing me the customer to leave the store without doing any business. I purchased a PS4 in December 2024, with the console, original box (it came in), cords, controller, and video games for $150 cash. The price that GameStop is selling PS4 for online, as of this morning is $159-$199. There is no way GameStop is ripping off on a trade in at $38 cash value. I also checked the updated pro value and regular value which is up to $69. This location needs to put a sign warning customers before an experience like mines causes the wrong outcome. I got a cash trade in value of over $90, in the past six months, a couple of times. This location needs to knock it off and just say they can no longer do trade ins on a 12 year old game (PS4). This location apparently has dealings with people who are on bad drugs. I had death in my family on that particular day, and I will never forget how I was treated at the Gulfport location. The associates in Biloxi have class, hospitality, and superb customer service. I do not see a long term career in retail for the lad.

Shopped at this gamestop since 2006 best on the coast always friendly employees and very clean…read moreorganized store as well do not base one bad review on a business because one bad review over not getting desired amount of money over a 14 Year old console (which probably does not work)

Gamestop - videoandgames - Updated June 2026

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