On Saturday, March 02, 2024 around 3:30 I patronized this location, as a customer of Gamestop's for well over 14 years. I do understand that game trade in and business policies do change over time. The lad on shift had a patronizing, degrading demeanor. I spoke with the lad concerning a PlayStation 4 trade in. This child was very disrespectful and quoted me a trade in value of $38 without even checking the game for proper functionality. This location was my worst GameStop experience ever, not because of the quote, but because of the customer service. I could have easily went to the Biloxi or D'iberville locations (as I should have). This is a fact, Sony PS4 (a 12 year old game) is still worth $90-$199 cash, credit, or debit, with gaming console, power cord, hdmi cord, and controller of choice (despite brand). This lad got so caught up in emotions, arguing, and disrespect until he lost his sales pitch and end up allowing me the customer to leave the store without doing any business. I purchased a PS4 in December 2024, with the console, original box (it came in), cords, controller, and video games for $150 cash. The price that GameStop is selling PS4 for online, as of this morning is $159-$199. There is no way GameStop is ripping off on a trade in at $38 cash value. I also checked the updated pro value and regular value which is up to $69. This location needs to put a sign warning customers before an experience like mines causes the wrong outcome. I got a cash trade in value of over $90, in the past six months, a couple of times. This location needs to knock it off and just say they can no longer do trade ins on a 12 year old game (PS4). This location apparently has dealings with people who are on bad drugs. I had death in my family on that particular day, and I will never forget how I was treated at the Gulfport location. The associates in Biloxi have class, hospitality, and superb customer service. I do not see a long term career in retail for the lad. read more

Shopped at this gamestop since 2006 best on the coast always friendly employees and very clean organized store as well do not base one bad review on a business because one bad review over not getting desired amount of money over a 14 Year old console (which probably does not work) read more

Gamestop saved Christmas! Let me paint a picture for you. It is Christmas Eve around 8:20 p.m. You are channeling your inner Santa Clause and checking your sack to make sure you brought all your kid's gifts with you from home. Then boom it hits you. You forgot your youngest child's main gift. Holy. Effing. Ess. What the hell are you going to do? I will tell you what I did in that situation and that was freak the eff out and start searching furiously for that same gift at any local stores. Of course it wasn't in stock. EFFFFFFFFFF!!!! But wait, Gamestop is open and they sell alternate gifts that could be just as cool. I called, they immediately answered and told me they only had one of my alternate gift idea left. But they are like 25 minutes away and close at 9! No problem, the worker said he would put the item on the side if I could make it by 9. I made an excuse and got in my sleigh. Let's just say that that sleigh may have violated the limit on the way to the store. Luckily cops can't clock sleighs, so I made it with time to spare. Despite the fact that it was Christmas Eve, the store was packed, and it was like 15 minutes before closing, everyone was totally awesome. They were keeping their cool, super friendly, and actually did put that item aside for me. These dudes really saved my Christmas and I will forever be grateful. Gamestop, you've made a customer for life. read more

Clean store with amazing staff (especially Gabby) who care about their customers. They will take great care of you!!

This is the only game stop that has genuinely nice employees and a wide selection of merch. I'm from Louisiana and anytime I'm in the area, I always stop by. read more

Understaffed for a huge store with a large client base. However the staff is friendly and the actual location is clean.

One of the best gamestops I've been in. Staff is friendly and helpful. Almost everything you are looking for including games and accessories can be found always in stock. read more