Obsoletely awful service, terrible experience. Had a warranty for glitchy software that they did…read morenot honor. Did not even try to help come to a solution or respect me as a customer. I have never experienced worse customer service. I thought it was an absolute joke. Their repair parts are trash and they know they are not worth the value. I was completely scammed and cussed at when I asked to speak with the manager- when I finally did speak to the manager he also cussed at me and would not honor the warrant. Would never recommend to anyone. Do not go. The prices may seem very slightly cheaper because everything about this is cheep.

Outstanding service and price to replace screen. They beat Best Buy by $120.00. It only took 30…read moreminutes

Cracked screen on the youngin's iPhone 6. Cellairus says they can fix it for $139. Two hours…read more Ok. A couple of hours later the phone is fixed and we're on our way. Easy, if not a bit expensive. There are two Cellairis stores very close together apparently. This one is in the strip shopping center along with Five Guys and Panda. The other store is apparently in Walmart in the parking lot adjacent to the strip center. This store has lots of cases, protective and decorative, along with lots of accessories. Customer service by Eddie was very helpful and professional.

This place is an absolute scam avoid it like the plague. I was sold a broken phone that completely…read morestopped working within an hour. When I went back reasonably expecting a refund the store attendant, Ace, not only refused to help but had the nerve to call the Milton Police Department on me. Imagine that I get scammed and I'm the one who gets the cops called on me! Ace was beyond rude, arrogant, and completely unprofessional. Zero manners, zero accountability. And honestly, that attitude seems to reflect the entire business. They don't care about customers they care about taking your money and avoiding consequences. Now it makes sense why they push so hard for cash payments they clearly want to dodge refunds, chargebacks, and any traceability. Shady, deceptive, and downright fraudulent. If I could give zero stars, I would. Do yourself a favor and stay as far away from this place as possible. They do not deserve your business.

Went to upgrade phone and manager, Jamie, told me to dial myself down two times. All I wanted was…read morenewer phone and more memory and dial it down. She was rude rude rude and I said the word rude. I was thrown out of the store. Unbelievable!! I went to the Browns Bridge store and they were wonderful. I have 3 more phones to upgrade but never in the Dawsonville store. Surprised ATT allows that behavior. I thought customer service was important. I am 72 years old and never been asked to leave a business.

Worthless customer service I complain about being over charged for a feature I'm not receiving and…read morehe doesn't want to help me anymore Refuses to help me get a new phone after i have payed for an Insurance that is worthless (for 2 years) and agreed to pay whatever necessary to get this done If a manager position opens someone please fire these worthless people taking away from some hard earned workers

0 Star -- Poor repair, loose parts inside, no warranty support…read more I paid over $500 at Cellairis - WW Milton on June 8, 2026, for an iPhone 15 Pro Max repair including screen replacement, back glass replacement, battery resync, and charging port replacement. The phone was returned as "fixed," but the microphone did not work. They claimed they checked everything, but the manager had to call the employee in front of us and argue with him. After several minutes, the employee admitted he had not checked it properly. They had to open the phone again and kept it three extra days. Shortly after the repair, there were loose pieces inside the phone, and the phone got water damage after minimal water exposure. In my opinion, the phone was not properly sealed, glued, or reassembled after they opened and repaired the screen, back glass, charging port, and microphone area. Instead of honoring any warranty, the manager yelled at me, said he was "getting really mad," and claimed an iPhone 15 Pro Max cannot be near water at all because it is electronic. That is not a fair explanation when the phone was opened, repaired, and returned with loose internal parts. Now they want to charge me another $80 diagnostic fee to open the phone again. I do not believe I should pay more for issues that appeared after their repair. Very bad experience. Poor workmanship, poor quality control, poor communication, and no accountability.

I went to this Cellaris in Windward Parkway and asked how much was the total price to replace a…read morecracked screen on a cell phone they give me a price and left a deposit and when I got there they had a different price from what we discussed on the original agreement for over $100 so I tried to explain that that's not the price we agreed on but the guy was so rude about it and he said that in the contract he could change prices because it's stipulated on the contract so because of that paper they play with the price. Never doing business with them again!!

Great customer service by Travis the manager, he was excellent. Thank you for making the process of…read morenew phones easy and being patient. Much appreciated.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Cumming store today.

Jonathan offers wonderful customer service with honest and trustworthy solutions to problems. I was…read moreexperiencing multiple cell phone issues and after contacting him he was able to resolve ALL my issues for around $200 which was a great deal better than purchasing a new phone. Jonathan was able to repair all my phones issues under 3 hours and had me out the door and pleased with the quality of work he provided to me. Thank you so much CPR Cell Phone Repair of Dawsonville, it's easy to recommend 5 stars for the service you provide to the Dawsonville community. Keep up the great work Jonathan!

They did an amazing job!!! They were fast and efficient and did an amazing job fixing our Xbox.read more

I asked Marlin to transfer everything from old to new cell phone. It was my wife phone. So, at the…read moreend, she checked carefully the result. No questions so far. Thank you, Marline, good job! The office was clen, cool and NO waiting time for service! Andy Perlin.

I've been here a handful of times and everyone here has always been very helpful and friendly.read more