I highly recommend taking the time to pass on this store & visit the actual corporate AT&T location on Market Place Blvd in Cumming (exit 14). You might have to wait a little longer at the Market Place Blvd store, but the quality of the service is totally worth your time, believe me. Alexander Miller, the store manager of the Keith Bridge Rd location, is extremely unethical. He mentioned multiple times that my monthly bill would increase by only $10 when I made my purchase. No receipt was provided indicating any change to my bill, but that was my own fault for not asking for documentation. Upon inspecting my account online two weeks later, Alexander had changed my plan from a $45/month Unlimited Choice plan to a $155/month Unlimited PLUS plan. That's a $110 monthly increase as opposed to the $10 he promised. This was 100% without my consent. No mention of a $90 activation fee, either. My job's corporate discount with AT&T automatically waives all activation fees, but Alexander chose to waive that waiver. Luckily, I got two WONDERFUL AT&T reps on two different calls, Faye & Josephine, who were able to reverse Alexander's shenanigans & get me where I needed to be. I rarely write reviews, this being only my third & also my first negative, but the hijinks performed by Alexander should not go unseen. This location is shady, Yelpers. You work hard for your money, so spend that money & your valuable time where you're appreciated. read more