The guy was fast and nice and the price was pretty decent but after replacing my screen my iPhone…read morekeeps shutting down and going blank. I've tried restoring the phone and running a software repair program. Nothing has worked so far. It shuts off and comes back on when it wants to. Never had an issue until I had the screen replaced.

I came in earlier today with a cracked Samsung S4 screen. I had already had the screen replaced…read moreonce before because a friend of mine cracked the phone. I had no idea that that was an issue so I didn't mention it when I dropped my phone off. Not only that, when I did drop my phone off, they didn't even ask for my name OR a number to reach me at. I found this to be REALLY sketchy. I told them my name anyway and they put a small sticker on my phone with my last name on it. They told me it'd cost $75, that was considerably cheaper than the first time I got the screen replaced so I gave them the benefit of the doubt. They told me to come back for my phone in an hour. I went shopping for an hour and half and came back. When I came back, they told me they couldn't fix the screen because it was already fixed before. Since it was apparently replaced with a screen that isn't authentic (which I was not aware of, it says "Samsung" on it....), they told me that it would cost $129 because they would need to replace the LCD screen as well. They guaranteed that they would crack the screen if they pulled the replaced screen off. I'm going to assume that replacing the LCD screen is some sort of liability... Which is funny since not getting any of my information sounds like that could have been a liability, could it not? I decided to look for more estimates because that is ridiculous. Especially since they didn't get a number to contact me on. My screen is also a lot looser than it was before I brought it in. I was considering not fixing the screen and just living with the crack but now it's mandatory that I get the screen replaced. I found another store that estimated me at the same price, if I can't find anything better (though I may be able to get it replaced for $89 at a location farther away, feel free to ask me about it), I will be taking my business there. I am visiting from Los Angeles and back home, they always ask for some contact information to let you know that they are done fixing your phone. The cell phone repair store I normally go to even checks in while he's repairing.

I recently had to go to the Bridgetown CPR for my cellphone, it wasn't charging the guys in the…read morestore were so friendly and professional..they could have charged me an arm and a leg but they didn't and the service was spot on..I would recommend if you have a problem with any gadget please go see them..it will be worth your time and money.. thanks again guys..I know I'll be back.

From the owner: Step into CPR Cell Phone Repair Bridgetown for state-of-the-art electronics repair services that…read moreguarantee satisfaction. Specializing in iPhones, Samsung Galaxy, MacBooks, tablets, game consoles, and computers, our team of certified technicians is equipped to handle any issue, from screen damage and battery problems to water damage and data recovery. At CPR Bridgetown, we are committed to using only the highest quality parts, ensuring that your devices are restored to their full functionality. Located in the heart of Bridgetown, we offer fast, reliable, and cost-effective repair solutions tailored to meet your needs. Experience the difference at CPR Cell Phone Repair Bridgetown, where we prioritize customer satisfaction and treat each repair with precision and care. Visit us and see why our customers trust us to keep their electronics running smoothly.

Deon took the time to assist me with all of my questions! Job well done!!! What a wonderful…read moreexperience.

Retail Sales Consultant Jesse Toy is great! I had a phone emergency and Jesse was very…read moreprofessional, patient and he has a great sense of humor. He would not let me leave the store until all of my questions were answered and my iPhone was working properly.

Very satisfied customer , the reps here are awesome ,knowledgeable and what great customer…read moreservice...Thank you G.Singh and Ali , you guys are great.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Cincinnati store today.

Bought my Samsung Galaxy today at this location. The staff is super friendly and helpful!read more

I put this review on google already but I just want to make sure everyone sees this so they can…read moreavoid this store. Frankly I would give zero stars. Got a new phone last month. The sales guy was super nice...at least I thought. Turns out when he told me I couldn't trade in my phone cause it had a crack in the screen... he was blatantly lying. He got me to purchase a different phone than what I wanted at $700 and told me I couldn't get the trade in deal which would have gotten me the phone I actually wanted at $200. On top of that he told me that he was getting me a deal on the phone I chose and they were running a promotion on it and I would get a couple hundred off.... well I guess that was a lie too. All this confirmed by verizon customer service. Do yourself a favor and either don't go to this location or do all your business through customer service. 10/10 DONT RECOMMEND.

The wait is terrible. You walk on no one greets you. There are two representatives working with one…read morecustomer. I left and came back to the same treatment. The employees here need training in customer service. As I was waiting, for 20 minutes, a white male came in and was greeted!!! How obvious it that.... Now a representative is sitting on her phone instead of trying to assist customers.

MyronI have been a loyal customer with Verizon for about 12 years and had an issue with returning…read moremy IPhone 14 and my purchase of my new IPhone 17 online. Myron listened, read notes on my account, and called customer service to initiate a plan to resolve the issue. He ordered me a new IPhone 17 which arrived the next day and had me return two days later to complete my purchase. He took extra time to explain my transaction and set-up my IPhone 17. As he transferred my data he was very conversational with me. I have been a flight attendant for many years and I know what good customer service is and Myron was at the top of his class. Thank you Myron for great customer service. Amazin!!!!

If you like being ignored, transferred endlessly, and hung up on after waiting 45+ minutes, boy, do…read moreI have the company for you: Verizon. I came in with a simple issue -- one that should've taken maybe 10 minutes to resolve. Instead, I was treated like an inconvenience. Store reps shrugged me off, laughed at me, customer service agents passed me around like a hot potato, and "supervisors" were mysteriously always unavailable. Amazing how fast they disappear when a problem isn't easy. Promises were made ("We'll call you back." Spoiler: They didn't.) Apologies were mumbled ("Sorry for the inconvenience.") but nothing was actually fixed. I left more frustrated than when I started -- and that's saying something. Verizon, your phones aren't the only thing that's wireless -- apparently, so is your accountability.