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AT&T Store

2.4 (17 reviews)
Closed • 9:00 am - 8:00 pm
Updated over 3 months ago

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Fruit Fixed Charlottesville - The first "repair"

Fruit Fixed Charlottesville

3.7(33 reviews)
1.2 mi

I took my Apple Watch in to get fixed in early December. It needed to be sent to Richmond because…read morethat's apparently where they have the sautering tool needed to fix the batter. By December 15, I'd received a call that the watch was fixed, but then they backtracked and said it was still losing its charge. From that point on, it was radio silence; I called them on 12/22 and12/31, each time without them being able to tell me what was wrong with the device. By 1/30, they told me that the device was unfixable and then would send it back to Charlottesville to get it to me. And again, I heard nothing. When I called on 2/10, I finally spoke with someone helpful who'd admitted that the watch had been lost in the mail. I asked that person what could be done, and they offered to see if the company could help me replace the device; I asked to get that in writing in the form of an email, which they obliged and sent on 2/11. I've now responded to that email two times (on 2/14 and 2/17) hoping to move forward with the replacement of my device or some kind of a refund, and no one has answered. Fruit Fixed showed embarrassingly poor communication and bad customer service. I have no idea how their rating is so high - I feel like many of these reviews can't be legitimate. I now have to purchase a new watch and can't use my previous device as a trade-in because they have refused to help me when it was lost in transit between their two stores, and when apparently no one who worked there even realized it was gone. Pathetic.

UPDATE: Wow. Their response to this issue admits they broke the phone and tried to get me to pay…read moreto fix their mistake. This is a clear pattern. I urge everyone to look at Fixed Fruit's responses to the reviews. In each case, they twist the fact to place blame on the customer. This is an untrustworthy business that is unwilling to stand behind their work. Strong recommendation to avoid! ORIGINAL REVIEW: I visited Fixed Fruit for a simple battery replacement on my iPhone, but the experience left a lot to be desired. During the repair, the technician damaged my phone's screen. Although they admitted responsibility, they still tried to charge me for a new screen instead of fixing their mistake at no cost. While the staff were not rude, their unwillingness to correct an error they caused raises concerns about the ethics of this business. If you're looking for a repair shop that you can trust, look elsewhere

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Fruit Fixed Charlottesville - Front door view of our location next to Duck Donuts in The Shops at Stonefield!

Front door view of our location next to Duck Donuts in The Shops at Stonefield!

Fruit Fixed Charlottesville - Inside Fruit Fixed Charlottesville, check out counter view!

Inside Fruit Fixed Charlottesville, check out counter view!

Fruit Fixed Charlottesville - Inside Fruit Fixed Charlottesville!

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Inside Fruit Fixed Charlottesville!

Verizon

Verizon

2.3(35 reviews)
2.7 mi
•$$$$

I actually had no idea there was a Verizon Wireless in Charlottesville until a friend told me. I…read morewas actually about to drive 2 hours back to NoVa to hit the Fair Oaks Verizon. Anyways, I'm happy I found this place and I was quite surprised at how large the store was especially in Charlottesville. After reading the negative review, I wasn't expecting much when I walked in, I just wanted my phone activated and my contacts transferred from my old phone to my new one. To my surprise, not only was the customer service rep helpful and friendly, she even helped me package up my old phone so that I could just drop my old phone off at Fedex on my way back home. I was super happy at how quick the service was especially since I was slightly hungover from the night before and didn't want to be dealing with rude people... This will definitely be my go-to place if I have any problems with my phone. I am only giving 4 stars b/c I would like to see how their service is if I were to have any problems w/ my BB (i've been a little spoiled by the Fair Oaks Verizon in giving me replacements w/out insurance) so I'm going to wait & to see how their service compares :)

They over charged me for 5 moths, they carged me for two phones and only one was not in use. It was…read morefroze and even the employess in waynesboro could fix it. I told them in December of 2025 to turn it off, again in January ---------------to April of 2026. Each month I called I promised they would have it disconnected. It was a dead phone and it could not be fixed. So around April the 3rd I told them AGAIN, DISCONNECT MY CELL, even though I paid them again and it was not due until April 23, I told them to disconnect my other cell also. I di not need their business. What a rip off. From December 2025 to April I was paying for two phones and only one worked. I feel like they just stole $540.00 from me but they don't care . After 25 or 30 years of being a loyal customer, they don't care.

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Verizon
Verizon
Verizon

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T-Mobile

T-Mobile

1.0(1 review)
1.2 mi

I spent nearly 45 minutes in a chat with tmobile, picking a home internet plan and a bundled phone…read moreplan and it was the last day to capture a $300 rebate. I went through the whole credit check, gave all my info, including my phone's internal ID #, etc, agreed to the price, the terms, the promotion, and then the live agent in the chat asked, "Would you like a second phone, Connie?" I asked, "Who's Connie? Is that a typo?" All of a sudden, it stopped saying I was in a chat with a live agent and that changed to "virtual agent", and it asked if I was a new or existing customer...the first question it had asked me 45 minutes earlier. I called tmobile and it said there was a TWO HOUR wait time to speak with someone, which I couldn't do at that time. I went into a new chat later, (which was then AFTER the expiration date on the $300 rebate offer) and I asked tmobile to honor their $300 rebate offer which I had accepted in time but which didn't get finalized due to tmobile's fault. They would not honor it. It doesn't give me a good feeling about tmobile...not only is their infrastructure questionable if they are calling me by a different customer's name in their chat, but even worse, they are not honoring their offers which I stated over and over, ON TIME, that I accepted. It's dishonest business.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

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T-Mobile
T-Mobile
T-Mobile

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AT&T Store - mobilephones - Updated May 2026

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