Fantastic Service and Repair, GREAT Prices…read more I recently had my iPad repaired here because of a recommendation from a friend. I cannot begin to recommend this place enough. The cost for the repair was just over $100 and if you check in to this location using Yelp, you get five dollars off. The screen and everything else looks sublime and works perfectly. The service member at the desk was kind, patient, and professional. When I or someone I know needs something repaired, we will be turning to Mr Fix.

They have fixed every phone and other electronic device I have brought in. Pricing is fair and they…read moreare honest upfront about if repairs are worth it or not even if it means less business. One time they popped my faulty screen in for free even though it took them some time to fix it. Thank you Mr Fix team!

Tristan and his team are WIZARDS. My iPhone six was completely dead. I had taken it to another shop…read morein town where I was told it was hopeless, but Tristan had my phone working again in less than two minutes. I had three weeks of baby photos on my phone that I had (stupidly) not uploaded. He SAVED them! I had been referred by the guys the Sprint store, and I will certainly refer any friends whose phones break. True miracle workers!

I accidentally broke my girlfriends phone and the owner had her phone fixed in less than a hourread more

I'm only sorry I did not get his name but I think it's the same guy who's probably always there…read more Went looking for a phone case last week. He had one for my son. He said he could have the 2 needed for me and my daughter next week. We came back today and he had several to chose from! He was sooo nice. He was smiley and very polite. So great he said he would find cases for us and he did it! $20 per case! Thanks so much.

I came to the store last Wednesday (4/13/16) because my iPhone screen had been cracked for two…read moremonths and stopped working. I waited over an 1.5 hours for him to fix my screen. By Friday (4/15) the screen was coming off. I stopped at the shop on Friday and was instructed that I had to come back Wednesday (4/20) when the shop owner returned to have him work on my phone again. I returned on Wednesday for him to fix my phone screen and the charging port (I noticed my headphone jack stopped working when I got home Wednesday (4/13) and the charging port had to be replaced since they're both all one piece). I had to wait over 2 hours but he was able to fix the screen. The screen he initially used was defective and he put a new one on. When he tried to replace the charging port that new part was also defective. So he told me that he needed to grab a new one from home so I would need to return on Thursday (4/21). He stated that the screen was defective so he replaced that and that the headphone jack he try to use with also defective so he had to go home and get a new piece. However, no charge for the port. So I would need to return the following day. I returned today and he is eating lunch and tells me I need to wait 40 minutes. I replied that I got off work early to come get my phone fixed and waited a long time yesterday. He told me to give him 15 minutes and he will work on my phone. I was in the mall for another hour and then he tells me he's charging me for the charging port. WTH?! When I debated with him about how I've had to come to the mall FOUR times because of his defective parts and waited over 4 hours total for him to fix it, he would not budge. I promise I won't be back again for anything and will not recommend them to anyone. Poor customer service all around. No care given for my time I waited and numerous trips I had to make.

Oliver is the BEST!! He has been working in this field for a long time and gives incredible…read morecustomer service as well. I am very particular about choosing the right person for my needs when it comes to any service I look for. Oliver is professional, extremely knowledgeable and is always just looking to make sure you understand and feel at ease with the process. Please go to Oliver first, he offers fast service, fair prices and really cares to give you the best service he possibly can.

Oliver is non-judgemental and welcoming. He looks for the loose expensive way to help. I'm really…read moreglad I found him: call for the best time to meet him.

Terrible, horrible service- no service at all!! My phone is having difficulty connecting to out…read moregoing calls they told me repeatedly to "call customer service " ha ha! If only- the out going calls can not be connected!! That is the problem!! I have 5 phones on this plan and will find another carrier!!

They have no technology expertise, so never visit this store to avoid problems. after a few days…read morethey could not fix my problem. They give me hard time and made a lot of problem they could not find any simple solution for Customers .

Called Verizon repeatedly for an overcharge on my phone I kept being told would be removed. Finally…read morewas told to go in person to have this resolved . Waited well over an hour /hour and a half after being told I was "second in line" at time of check in. The people at the store were kind and doing their best so this review is not on them by any means/I know they can only do so much and at least they helped connect me with Verizon and even got on the phone to explain the overcharge I kept seeing/but lady on the Verizon end was a very rude person- finally admitted we were being overcharged and took off the fee. Not apologetic just rude. I can't wait to switch carriers *edit to add that when I came home I decided to check into my account and see if this was indeed corrected and it still was not! I had to get into the chat and threaten I would file a complaint and magically it finally was corrected and I was credit back the overcharge. Lady I spoke to on the customer service line for Verizon was "Sky" who was rude and said she would Make the correction and still did not. Disappointing.

They over charged me for 5 moths, they carged me for two phones and only one was not in use. It was…read morefroze and even the employess in waynesboro could fix it. I told them in December of 2025 to turn it off, again in January ---------------to April of 2026. Each month I called I promised they would have it disconnected. It was a dead phone and it could not be fixed. So around April the 3rd I told them AGAIN, DISCONNECT MY CELL, even though I paid them again and it was not due until April 23, I told them to disconnect my other cell also. I di not need their business. What a rip off. From December 2025 to April I was paying for two phones and only one worked. I feel like they just stole $540.00 from me but they don't care . After 25 or 30 years of being a loyal customer, they don't care.