I am so glad I went here. Shane is a f@#$&!* Rockstar!! I cannot say enough how much this place…read moresaved my phone (life). T-moblie couldn't help cuz they had no in house techs???! Really. But they did do something right and that was recommending this place. Kimberley his assistant was super nice and helpful. I'm telling you all, you got a phone issue, this is the place to go!!!! Hands f@#$&!* down!!!! They rock, Shane you rock!!

Have experienced GREAT service here twice! First was when lens cover cracked after dropping iPhone…read more- quick and easy repair with a quality product, and I added a better hard case for future protection. Second was when MacBook Air shut off in midst of update and wouldn't/couldn't restart - patient advice helped in waiting out the problem until restart was complete. In the event of future issues with Apple gear, this is the place for me.

This location Verizon is a corporate store. I gotta say, I was really impressed by the kind service…read moreI received from Kaleb, and the rest of the staff at this location. They answered my questions in a way that wasn't confusing, and Kaleb was very friendly, as well as reminding me of the other Verizon benefits that I could take advantage of. If you're not currently satisfied with your current cell provider, you should visit this store to see if they can help.

Don't go here. 8 people standing around- no one knows…read moreanything. If you have issues they play a guessing game and don't get things accomplished. Their response to bill issues is "I've seen worse". Not friendly and not helpful. Scam artist and used car salesmen feeling at this store. Don't waste your time or money- there is a better store a few miles away off 7 hwy

I recently had a great experience with Rebel Wireless, I needed a part for a 2 year old phone,…read moreafter calling multiple service centers, I used Yelp Messaging to reach out and contact Rebel Wireless. Tanner immediately replied, ordered the part, provided excellent communications keeping me updated on the status of the order, and contacted me when it arrived. Tanner installed the part, made it quite clear if there were any issues, to call back immediately, that Rebel Wireless would be there for me, just a great experience working with Tanner and Rebel Wireless. I highly recommend Rebel Wireless for your Smartphone or Tablet repairs and service needs, I enjoyed my experience working with Rebel Wireless.

I found one of the owners Eric thru a local Facebook group. I had a couple of old iPhones that I…read morewanted to sell after I upgraded. Eric couldn't offer me as much as if I just sold them outright myself and he let me know the steps to do so. As a local business owner myself I appreciate the education and information that Eric provided as that is the same level of service that I provide my insurance clients as well as any prospective clients who come see me for their insurance needs. With this type of integrity you can trust them to repair your mobile devices without the fear of getting taken advantage of.

Sean was amazing and very helpful!! He deserves a raise! He helped us get new service and a great…read moredeal. He even stayed late to make sure our stuff transferred to our new phones.

This store is just terrible. We got there with 2 people being helped and one person waiting. No…read morecheck-in process, even though I asked about it (because most stores use this process). After waiting 30 minutes, the only employee we have seen was still working with the same customer, the other customer was still sitting at the other desk, and another person came into the store to get service. Still no check-in process. After about 45 minutes, a young lady came out and saw the group waiting. She spoke with the second customer and then came over to the group of us waiting. She asked if we had been checked in, to which the gentleman who arrived before us said "no, that young man said you weren't checking people in." The young woman sighed and said she would be right back. She went to get a tablet and returned, checking the three of us in by asking what order we arrived in. She then put the tablet down and went to say something to the young man who was working the desk with the first customer. She asked if he needed help, which he refused, then she went back to her customer and had a short conversation before returning to the back (leaving the tablet we checked in on with Arlo, the other employee). After about an hour, another 2 people walked into the store to get service; they were once again not checked in but asked where they were in line and came over to sit with everyone else. A few minutes later, ANOTHER man walked in and just stood by the door. One of the people waiting let him know there were about 4 or 5 people in front of him, which he then acknowledged. About 5 minutes later, Arlo finished with his customer, looked at the man who JUST walked in, and asked "can I help you?" The man then stepped to the counter and started telling Arlo what he needed. Instead of checking him in and moving to the next person in line, Arlo started performing the man's transaction!!!!! At that point, I spoke up and said "really? You are going to help the guy who just walked in instead of those of us who have been waiting here for over an hour?" Arlo looked at me with a deadpan face, did not say a word, then went back to helping the man. Unbelievable! The man allowed this to happen as well, knowing ful well he was cutting in front of us all, but people suck and t-maobile can't help that. They CAN help it that their employee can't do his job though and asked the new arrival to step up instead of those who had been waiting. I stepped up and interrupted the transaction, asking to speak to a manager. He said the manager was gone for the day and the only other person was the girl in the back. I said great, get her out here. He did, and the girl apologized and said he is new. I said I don't care, we have waited for over an hour and it is not ok, he can check people in and work off the list like he is supposed to. She asked what we were doing and I said a warranty exchange, so she had us call customer service while we waited in case they could get to us faster. She helped the man in front of us, then finally gave the second customer (remember her sitting over at the other table all alone?) her phone so she could leave. At that point, Arlo finished with the line cutter and called us up. I hung up with customer service (who had still not answered) and we went to talk to Arlo. Arlo then said he could not do the exchange for us, even though the girl said they could. I then told him if he didn't know how to do his job that he needed to get help instead of just saying he couldn't so it after a 90 minute (yes, 90 minute) wait. The young lady came back over and showed Arlo how to do the exchange and went back to helping her customer. Arlo was still struggling, so I finally just said forget it, we will just leave and transfer our service. FYI- We have been with t-mobile for 30 years and we walked out. Side note, the person with me (it was his phone) requested we try a different store on a different day before I followed through with leaving after 30 years. We went to a store in another town and it was very organized, they had a check-in system that was followed, and the employee that helped us was very nice. The LS guy saved our relationship with t-mobile.

horrible customer service, I went to this location to report a glitch in the paying system for…read morecricket website... Showed the young lady the pics i had taken... Her response,, " you can pay here and we will charge you a service fee, or go to walmart and get a card that works.." This same location has turned people away because they have no clue what they are doing. I and the others have gone to the Independence , MO , Mall location and received awesome customer service and took care of the system error on the cricket service app. Avoid the Blue Springs location..

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Blue Springs store today.

A cracked screen led me to this spot. The staff are friendly and knowledgeable. I dropped it off…read moreand an hour later had a beautiful new screen. They also sell accessories and those are priced competitively. I'd go back again for phone repairs.

The technician made it very painless for my girlfriend's Verizon iPhone repair to replace the back…read moreglass. It took a matter of 2 hours, minimal downtime. Her phone is her business. We were very happy with the service and customer service attitude of the technician.

Following my trail of buying my mom a new Go-Phone, brought me to this AT and T, after finally…read morepurchasing a phone at Wal-Mart. I have T-Mobile, and have had them for years. AT and T's Go-phones, (except for their $$$ iphones) are often older models, and sometimes the employees are blank on information. We purchased a smart phone-(3g, not the greatest camera. -"Avail" model.) It is similar to the first Mytouch. Wal-Mart said we were grandfathered in on the cost for the phone, nothing changed. It was only $59.99. Makes texting, calling, and adding to the contacts, easy. Wal-mart sent us to AT and T to trasnfer the account. I took my mom to AT and T with the phone, to transfer her information, and 7 contacts. The employee gladly transferred the account and 7 contacts. They went through how to use the phone so fast, even I hardly caught it. I drilled them on the data cost. ($10 extra per month, payable whenever, which I didn't get for the phone yet.) I was told I can go in and pay it, and then it will start. There is no extra charges cause I didn't get data on it. To upload pictures, you use the USB hub and a laptop. I was pleased with the service at this AT and t, but please slow down on the phone demo, so I can properly explain it later,

Painfully frustrating, regretable, and time-consuming. Can't get retirement discount resolved! It…read moretook 3 days to get phone numbers ported to ATT wireless and a week for ATT Internet Air. Dispite 20+ hours on phone/hold, still can't get my retirement discount added and incorrect charges removed. AI keeps transferring to a regular service agent who can't help even when they transfer me to Concessions Group or Executive Customer Care. Discount code combined current company with ATT name so of course no links AI throws at me work. I guess I need to go to a competitor just to get the price my services would be with my retired manager discount.

I received great service here! I brought my son's iPhone 11 in because the charging port failed…read more The technician had it repaired in about an hour. The phone is good as new and was done for a very reasonable price!! Thank you for doing a great job for us. I will make sure to send more business your way!!!

I went in because a friend of mine recommended I go to see if they could repair my iphone 12…read morescreen. They took care of it with in the hour( the damage was intense) and returned it back to me in working condition all of the other features where intact and without damage. Reasonable price good quality . Used hight quality materials ... Highly Recommended /Altamente Recomendado!

Came here to pay my bill Friday morning it's 10:15 says it's open but nobody here and gate is…read morelocked up poor service nobody is here what a joke

Wow very helpful. The young lady that helped me was great. I needed some help with my phone. Fixed…read moremy problem in two minutes. She convince me to buy a beautiful wallet for my phone. Great quality and great price.