I have to give a shout out to Dedrick @ this location for helping me resolve an issue with my…read moreiPhone 12 mini; I was told by a phone rep that I needed to visit a physical storefront and it wasn't a smooth resolution at first, but with Dedrick's help, the problem was solved. This review is for the for his wonderful customer service. I'm only giving three stars because the store wasn't equipped with a restroom for its customers (you currently have to go next door to a fast food joint, which I did and no problem there but c'mon Verizon, have a working restroom available). Also, I had a mediocre experience over the phone with one of the reps which resulted in me having to make *two* trips to this store to eventually resolve.

ZERO MINUS 100 and counting worst company I have ever dealt with. NO comoetent service, no service…read moreand never the same amount on my bill. Technical support could not help me online to enter my account. Serious fight with them to release me from the lie about free phones and now pending settlement. VERIZON SUCKS!

This very small business local to me and supported by me and many friends is outstanding with…read morecustomer service, honesty, and very decent prices for services and products. Malik was extremely helpful today and as I am leaving his shop I felt the need to voice to text this review as I'm driving. I feel the need to update my review to another (much deserved) "5 star" with more accolades for the small local business. The pricing for products and services is beyond reasonable at is cheaper than what you will find elsewhere and especially in corporate locations. Kudos to their professional and honest service! I will continue to recommend their business and serve us to everyone and for a long time to come, I am sure! Update: I just went back in to get my phone screen replaced. The manager (owner?) is soooo nice and immediately replaced the screen after analyzing any other issues which may have been presenting. He assessed the button issue I was having for my volume/ringer and gave me advice about that. He replaced the glass (cracked) screen protector for free! I was in and out in less than three minutes and am grateful for the kindness and honesty of this small business! Kudos to them. Highly recommended!!!!

Thank you for upgrading my gaming PC. I had an older machine that needed a bios update for a newer…read moreCPU. Computer and Cellular did the update, installed the CPU and ensured proper cooling. Thank you for the excellent price for the time spent.

My Apple iPad would not charge. The technician identified the problem, ordered the part and…read moreinstalled it. Now my iPad works perfectly. The store has a lot of clutter from old repairs sitting around that have not been picked up. I was concerned my iPad may be lost among the clutter but it was not. All went well.

These folks have quickly replaced the glass on my iPad when I dropped it on two different…read moreoccasions. Saved me hundreds of dollars. I may need a new iPad at some point but not if these folks keep helping me!

I want my money back. The first time I took my phone in, I didn't check to make sure it worked…read morebefore I left the shop. It's inside a 24 hour laundromat. I was open minded. Hey a deal is a deal... I dropped my phone off at 7:30PM. The technician said it would take an hour. They close at 8:30 so I showed up worried that they might close and I didn't want to inconvenience them. My phone was not ready until around 9:00PM so I had to wait another half hour for my phone (that's not so bad). I went to pay with my card and the man asked for cash. So, I get in the car and it's too late to go back... I couldn't do anything on my phone, it was acting bizarre. It had never acted this way before. The screen wouldn't allow me to open anything, I was lucky if I could unlock it. I had to use entirely voice commands, it's a Samsung Galaxy S4. The man had attributed the longer wait time to excessive glue between the phone's structure and the digitizer (glass screen). Apparently the glue kept coming out and he had to keep wiping it away so my new screen wouldn't be messed up. My phone would even randomly skip to the next song when the previous one wasn't finished playing and then completely stop playing music. Mind you, I dropped the phone 8+ months ago and it worked FINE (with cracks in the glass) until I had the glass "fixed." So I had to wait until the next day to bring my phone back. I brought it back, went to get my nails done and came back. It seemed to work, so I went and sat in my car and played with my phone a bit. The screen does not work the same as it did before it was replaced. It is difficult to press apps and it does not scroll properly and I can't open menus. This is still after my THIRD visit to the shop. The first time I picked up my phone, after closer examination at home, I could see the glass separating from the base of the phone. Light was coming out from the sides of the screen around the silver lining, it wasn't attached to the phone! Also, I could feel the screen kind of crunching when I tried to touch and or open apps or do anything on the screen. If I could get something to work, or the phone to unlock, sometimes it would start randomly and crazily typing things and selecting stuff... So after I brought my phone back TWICE (visited them 3 times total), he said my phone was just "lagging." My phone has never been perpetually "lagging." If it is lagging, I restart it and it's fine. I really feel like what ever they did, broke my phone. This is not a good deal. Find some where that has legitimate reviews. The other 2 reviews are written promotions from the company themselves. The 5 star review is made by "Cell P." The company is Cell Pro. Also, they prefer cash, professionals should accept both plastic and paper (checks are kind of a thing of the past). **update... so my phone is dying super fast also, having trouble charging and the bottom of the screen doesn't really work, you know, the bottom tray that stays the same with the important things, like the phone, messages or what ever 4 apps you chose to put down there? Can't select anything down there, even after a restart. Also, The corners at the top of the screen aren't working very well and the menu won't drag down from the top. My phone is so broken. It was not doing ANY of this prior to taking my phone to Cell Pro.

Great service. They fixed my broken cell phone screen and made it new again. Can't recommend them…read morehigh enough.

Got my new iPhone from here. It was quick and super easy. It was a great price and included a free…read morescreen protector. I will be coming back to get my screen fixed in the future it's just so hassle free

From the owner: Cellphone Repair Buy back cellphones…read moreTrade in Unlocking Activations new plans Water Damage

Awful. I went looking for a privacy protector for my iPhone 16 Pro. They didn't have one but I…read morelater found out that one could be ordered for me. Not sure why they didn't offer to order one for me. Waste of time.

The absolute worst customer service of any T mobile I have ever been to. They are unhelpful and…read moreslow every time I go in here.

SPRINGGIELD, Va. - Running Friday morning, tripped, fell, my Otterbox was a wreck and screen a…read moremess. So went here (in back of a commercial building across from Springfield Plaza, next to that pedestrian overpass under construction). VERY satisfied. Got told 'you're screen's not broken, just the glass screen protector cover.' No upsell or attempt to 'replace my screen.' New glass protector and new protective case - $30 total. Super quick, personable - five-star experience all around.

Awesome!! Customer service was on point! I like the fact that he was honest about the extent of…read moremy repairs. I will bring my phone bring when I am in need of repairs!!