if there was a lesser rating I'd give it. the $10 discount for using autopay by T-mobile is a dirty…read morelittle lie. I had to cancel a card when hackers got into my account. The VERY FIRST thing I did when I got my new card was update my payment method for my T mobile account. A FULL ten days before the due date. These cheesy dirtbags didn't give me the discount saying I changed the payment method during the billing period. what a joke! Goodbye T mobile! pants on fire!!!! hello Verizon.

waited two hours. Came back next day. Waited two hours. Gave me the wrong SIM card. Came back…read more Made me wait an hour again. I understand they are busy, but really.

We bought a screen protector that has a warranty that guarantees replacement for only $10. We went…read moreto this place to get a cracked screen protector replaced and we're met with friendly people who expertly changed the protector with no questions and no hassles. I definitely recommend this place for your cell phone needs.

So my MacBook Pro is down. I bought a new hard drive and needed to get MacOS High Sierra loaded…read moreonto it. They were able to get it done, no problem! Pretty quick turnaround. It would have been same-day service had I brought it in earlier. I would use them again, if needed. Thanks guys!

this is the worst customer experience I have ever had with any business…read more I had to purchase a new phone and it took over three hours and it still was not completed so I had to come back the next day. They seem to not want to communicate with you and walk away and don't even tell you they're walking away to check on something. There are some deals going on now and I asked about what they were and my representative didn't even respond. I've been with Verizon for 40 years and I think I'm switching bad at the local

Tolbert was extremely professional, courteous, knowledgeable and went way above and beyond to…read moreassist us. Transferring a phone is not an easy nor is it a quick process. Tolbert's willingness to provide a positive attitude and experience to my 11 year old daughter and it can never be expressed in words, THANK YOU!!

When I signed up for home internet, Verizon weirdly directed me here instead of the actual Verizon…read morestore which was closer, in order to pick up my installation kit. The place was in a strip mall alongside a vape shop and was quite small. While I had other possible tech needs, I'll have to look elsewhere to address them. It also took a while for the computer to boot up, and I was asked to state out loud my PIN, which seems to me like it defeats the point of having a PIN. But at the end of the day, I got my stuff and some basic instructions and it seems to be working okay.

I love Kenny Odom at TCC on Richland…read more Both he and Woodrow ROCK! Thanks guys for your help. TCC is a much, much better option than the corporate Verizon store on Whisky.