Run away quickly. Put my father on a plan that was unnecessary. Once I corrected the issue - we…read moreare back at Verizon waiting in our car to have them now fix the fact that no one can call him. If this isn't fixed in 30, I am heading to T mobile and porting his number onto my plan. Friendly as the rules go. Zero apologies for cust experience. Store manager blamed my father for not understanding the plan or the fact that they added Asurion protection plan that was not needed for 19/month.

When I signed up for home internet, Verizon weirdly directed me here instead of the actual Verizon…read morestore which was closer, in order to pick up my installation kit. The place was in a strip mall alongside a vape shop and was quite small. While I had other possible tech needs, I'll have to look elsewhere to address them. It also took a while for the computer to boot up, and I was asked to state out loud my PIN, which seems to me like it defeats the point of having a PIN. But at the end of the day, I got my stuff and some basic instructions and it seems to be working okay.

I love Kenny Odom at TCC on Richland…read more Both he and Woodrow ROCK! Thanks guys for your help. TCC is a much, much better option than the corporate Verizon store on Whisky.

this is the worst customer experience I have ever had with any business…read more I had to purchase a new phone and it took over three hours and it still was not completed so I had to come back the next day. They seem to not want to communicate with you and walk away and don't even tell you they're walking away to check on something. There are some deals going on now and I asked about what they were and my representative didn't even respond. I've been with Verizon for 40 years and I think I'm switching bad at the local

Tolbert was extremely professional, courteous, knowledgeable and went way above and beyond to…read moreassist us. Transferring a phone is not an easy nor is it a quick process. Tolbert's willingness to provide a positive attitude and experience to my 11 year old daughter and it can never be expressed in words, THANK YOU!!

I used At&T for our business phones in 2005 then we changed to Time Warner. When they went to…read morecharter and raised my price we moved our business line to IP nextiva. From the start we had issues with quality. Our internet runs at 120 so it was not our internet. They would not set anything up for us. We always had to call in. Our lines for sale department would never call all phones at once, just would rotate from one phone to the other. We made a change to a local company, Strategic Business Systems. What a difference in quality. They did't try To sell me phones like other companies. They set up A test on the line for a week searching for problems. If you do not have problems they set you up with your own phones. John Russell came and completely set up our system including the situation. He then gave me the information to change it. I also have his number so any problems on how to do something, I just txt. My sales department rings all phones. Yeah! I need to brag on John, while he was here, he Straighten out the settings on our security cameras in ten minutes. I spent four days trying to fix them. I tried to pay him, but he would not take it. This is a fantastic local company that I completely recommend and trust.

From the owner: Specializing in: - Telephone Answering Systems &…read moreEquipment-Servicing - Windmills - Telephone Equipment & Systems - Telephone Equipment & Systems-Repair & Service - Telecommunications-Equipment & Supply

You can't ever get through to troubleshoot. No one alive is ever available. Terrible service for…read moresolving problems.

Can't get through to cancel service & return equipment! Terrible service through either customer…read moreservice portal