Would give zero stars if I could. Yes, this is one of those reviews. Went to this business to fix a…read morebroken screen, filled out paper work with contact info and spoke to whoever was managing the front desk and was told I'd be getting a call within 3-4 days but never heard back. Called a week later to be told that the part was never ordered and there was no record of me ever being there and am still waiting to here back from customer service almost another week later about their poor service. I would STRONGLY recommend people to avoid this business.

Very impressed with the service I received. I brought my phone in to be fixed and then found out we…read moreneeded another part. They had the part shipped overnight for me and went out of their way to return my phone to me the same day. Will be doing business with them in the future.

They were great! I trusted them, they were fast and competent, there is no telephone tree when you…read morecall.

My Train furnace quit running for me. I called Duquaine and they were here in a few hours. I live…read more30 miles away. The nice man said it needed some type of fuse and he didn't have one on his truck (?) and that the furnace needed a new burner and a complete examination after just 10 yrs service before putting it back in service at a cost of $$$. He suggested replacing the whole furnace ($$$$$). I must admit he was probably right, replacing only if the heat exchanger was badly rusted. They charged me for 3 hr labor ($80/hr) , including travel time. He was here about 30 minutes. I went on the internet, found the parts and fixed it myself ($). gave them 4 stars instead of 5 because they charged skilled labor rate for travel time. They are nice people.

They came out right away and repaired my water system. Very kind and polite. We live out aways…read moreand it is not always easy to find help. As soon as I can afford it I need a repair on my toilet flushing mechanism. I need to9 pour water in the tank so it will flush.

I called another company first and they said it would be a month out to look at it. I call Linda…read moreand she was able to get Tim to look at it the next day. She contacted me and told me if I could put a deposit on the furnace that it could be installed the next week. I forgot to mention this was during Christmas and yest they still got it ordered and installed by December 27th. What a Wonderful Company Thank you Linda and Tim

would not recommend them at all . They installed a bunch of stuff didn't even need . charged 3…read morehours didnt even work for 3 hours . Left my dryer out on my porch didn't put back where it should have been put . Asked to have washer hook up when made appointment but guy said he didn't have time and left . Then when I called and explained what was not done was told to find someone else to do job .

The plumber was domineering and outright rude, and his gestures were threatening. He did not…read morerespect the boundaries I was attempting to establish when I tried to de-escalate his aggression toward me. His company, whom I did not talk to about his inappropriate behaviors, added a message to my record stating not to do business with me again. I discovered this message when I called to have the plumber's work evaluated due to possible issues I was having regarding his work. The Office Manager stated although she and the others in the office did not work for Trudell when this occurred, I would have to discuss this further with the owners since they already had a conversation with me and made the determination not to do business with me. I responded that I had not talked with the owners and that the phone number she stated was in error. It became apparent the plumber had misrepresented me to the owners, and the owners did not care to investigate what had occurred. I waited a few days to see if the owners would contact me, but since they did not, I decided to review this company with a red flag warning with a comment "Very Poor Customer Service."

This is the best financial institution I have ever dealt with. The employees always go above and…read morebeyond in helping, and they were really kind and supportive in helping my college student get her financial footing.

Worst customer service skills ever!!! At least I can give them 5 stars for being…read moreconsistent...consistently rude EVERY SINGLE TIME I CALL. I live out of state and recently had to gather information regarding my account and every person who assisted me via phone was just down right wretched. No thorough explanations, no chipper voice or greeting, completed the absolute minimum required and literally hung up prematurely...WITHOUT a closing remark. Ever teller I spoke to had a monotone depressed robot like voice. Ugh...hoping I won't have to deal with them much longer.

What started as a drying well has turned out to be a fortuitous relationship with J-Goods and their…read morevery knowledgeable staff. At the urging of our well expert, we started watching for leaks and drips that might be adversely affecting our well's supply. Sure enough, the ancient front spigot was losing a fair bit of water daily (in the dry conditions, it was hard to notice until we got a pail under the spigot). One call is all that it took for Dan to make his way over to look into the problem. I had hoped it was just a matter of a gasket, but the age of the spigot put the easy fix out of reach. Dan assessed all of the spigots and recommended shut-off vales for all of them, which brought me great relief. Now we are in control of the water situation and will (hopefully!) eliminate future surprises. Based on our discussion, I felt very well-informed to make the decision and I'm super pleased with his work. While he was in the basement with us, he mentioned the fact that we're still using fuel oil. While not ideal, we simply hadn't started moving that project ahead. Yet. Insert Dan, who talked to Andy, and just two days later Andy was here to similarly educate us on a propane conversion. Talk about full service! Just one phone call and I'm crossing things off my list of house projects; badda-bing! Suddenly the weight is off my shoulders, our list of house ToDos seems so much more manageable and I feel like we are in good hands. Thank you to the J-Goods team for making us newcomers feel like VIPs!

The price was way overpriced. They schedule based on previous customers and then if your first or…read morelast you get to pay mileage. I like Beauchamps.

They installed a furnace at a reasonable cost of $5,000 and said they'd send a bill. This was in…read moreApril. As a retired veteran I am on a budget and this is a lot money but I scraped together $2500 to put towards a $500 a month arrangement. I paid another $500 in June and was out of the country in July. By August I was getting nasty letters threatening legal action if the entire bill wasn't paid in full. It just so happens that I had made out a check in Mid August but my wife forgot to drop it off. Be careful to get everything in writing if you do deal with this company. I'd pick another business if I had to choose again.

Woke up to 56 degrees today and furnace blowing cold air. Called Darren at CHC, he was out, but got…read moreback to us quick and had it fixed before the other places even called us back! He's very reasonably priced too!! Highly recommend.