Manny made an appointment for a holiday weekend, tried to contact him, no response, until after…read moreappt was to be, saying he was busy a family ER. He didn't come across as very responsible, doesn't reply to texts or calls in a timely manner Sorry way to hard to deal with for a business.

From the owner: Please Call I don't get messages here quick u have to CALL ...We clean pretty much everything…read morebathrooms ,living rooms, kitchen bed rooms We clean out apartments, sheds we clean carpets rugs ,offices, construction clean up we clean up after party's PLEASE CALL Or text my Number 936-304-0200

Dsteamer came out, gave me his recommendation on what package to purchase to clean my room, and…read morethen was able to clean it right then and there. My ceiling had collapsed and then I got it repaired so there was bits of drywall and insulation in the carpet that my normal Dyson vacuum couldn't get. Dsteamer came out and cleaned my whole room plus my hallway. The whole process took about 45 from the moment he arrived to the moment he left. My carpet feels and looks so much better now! He (I believe his name was Delvin) was very nice and professional. I would recommend Dsteamer again and will use them again later once I finish my other repairs.

We recently had Dsteamer clean the carpets in our 4 bedrooms and stairs, and they did a great job…read more DJ, the technician, was very professional and knowledgeable. He explained everything clearly and let me know that adding a stain and odor treatment would be the best option to help remove some of the more stubborn stains from the carpet. The service was fast, efficient, and the results looked great. I also really appreciated Adrianna's follow-up, she checked in a couple of times and was very patient through phone communication while I was arranging the service. They were actually the only company that consistently followed up on my request. Overall, a great experience. I definitely appreciate their professionalism and customer service.

My extended family was looking for a carpet cleaner to deep clean several rooms in their new…read moreproperty, so they researched this place. Apparently the owners don't lock up their chemicals as their kids got ahold of them and tried to kill their neighbors pet with the chemicals. Kids should not have access to chemicals that strong and it brings up several concerns as to why children have access to such strong cleaners. On top of that, purposely hurting animals to the extent of disfigurement is cruel and psychotic. We immediately crossed this place off the list. It sounds extremely unsafe and negligent that children have access to such chemicals.

From the owner: Carpet Rug Cleaning – For your rug cleaning we specialize in working with any of your valuable and…read moreexpensive Oriental, Persian, and basic rugs. No matter how extravagant or simple your rug is, our professional cleaners in Baytown Texas will steam clean them all, keeping your rug’s maintenance much longer. All of our equipment used in our company is specially designed for deep cleaning, protecting and restoring your rug's original look and feel.

We called Daniel, based on his reviews on Yelp, to assist with a sour smell left in the carpet as a…read moreresult of milk being spilled after Thanksgiving. He quoted us a price on the phone, and offered to come to the house to give us a more specific bid. We ultimately ended up engaging Daniel to clean the carpets in our entire house, rather than just the stain. Prior to arriving he called to say he was 30 minutes away. Arrived promptly at the time he specified he would be here. Daniel outlined the cleaning process, including expectations afterward, with regard to drying. He met all expectations. I did not feel that I was being over-charged. The price seemed fair and reasonable. He worked diligently and was conscientious. We were disappointed that the smell on the carpet in the area we had asked him to thoroughly clean came back a couple days later. We had paid extra for him to ensure the smell was removed. His solutions offered over the phone subsequently all included additional costs. I wish he would have done a better job to explain that the extra charges on the front end might not be the solution we needed.

Spotless Flooring did a fantastic job cleaning the carpets in our new home. They arrived on…read moreschedule and were ready to work. They were very efficient and focused on safety by pointing out potential hazards. Straight forward and up front about pricing and now my home smells and looks great! I highly recommend this as a professional floor cleaning service and it's always good to support our local businesses.

Very prompt in replying to messages. Fair pricing. Felt comfortable with their staff, they seem…read moretrustworthy. Cleaned every nook and cranny. They were clutch because my Dad needs help around the house now that I have moved. Thanks guys you are the best!!!

When I called and first booked, I spoke to Diego and gave a heads up of our situation. My mom is…read morevery sick and I mentioned that we needed to do a deep clean on the house due to her cronic breathing issues. After everything was all said and done, we had an appointment on the day my mom was coming back home at 1pm. We arranged the ambulance to take her from the hospital to home and prepare to clean at that time (as we had no choice) and had set her up in another chair that was more challenging for her to sit in until the cleaners were done with that section of the house. THEY SHOWED UP 2 HOURS LATE. I ended up texting Usama asking what time the cleaners would come. If i didn't ask I would have never known they were coming 2 hours late!!! That means my mom would have to be in the chair for an additional set of hours. Fast forward the girls come, they were about to leave after two hours when they were supposed to be here 4 to 4 and a half hours.(time paid) I had to stop them before leaving and asked why they didn't even touch the big master bathroom. This was after we were going back and forth arguing about my mom having to get up because they mentioned that the floors would get dirty if they cleaned that room last. So we had to move my very sick mother into the living room so we can cater to their needs which infuriates me after thinking about it more. Especially since they ended up cleaning that area last anyways because they missed the entire master bathroom!! I checked around the house and there was dust all over the pictures and on top of surfaces everywhere. The poorest cleaning job I have ever seen in my life. And something that me and my family really needed due to my mom's condition. We asked why they didn't clean the ceiling fan and the cleaner answered, stating that they did not have the equipment to clean what was needed. I also noticed one of the workers seemed sick. And I saw her wipe her nose with one of the towels she was cleaning with and then began cleaning the kitchen surfaces. (On camera) I was so disgusted and angry that if I were to have said something I woukd have gotten into a fight. Disgusting and sloppy work on their end. My dad asked if either one of them felt sick to please let us know because my mom's is so sick herself. So the fact that I saw that really put me over the edge on top of a poor ass job. I called and spoke to Usama infuriated and told him the story. He kept offering to provide a redo of services even though I mentioned to him several times that my mom cannot be around the fumes in the same room. (Thus, another reason why we needed her in another room while cleaning). He kept asking if I wanted a redo and I kept saying no, until I just gave up and said, I'll call him back. A deep cleaning nightmare that led us nowhere and a few hundred dollars short with snot residue on the counters!