He seems like a nice guy, great attitude at first. Return calls or messages days later than promised.Also misses appointments. Like many in this field they say they will do the quote to repair, after requesting an estimate for repair several times, receive a quote days later to replace 'NEW' the complete system after advising me he can repair system. It hard to get anything repaired these days, the mindset is remove and replace. read more

Amazing company! Very professional, reliable, and trustworthy. I have been using them for years as my air conditioner, service repair company. Whenever my air isn't blowing cold, I call them up and they send someone out within a few hours the same day! Being in South Florida they know their customers need cool air in their homes. Jason came to my house today and he even went up on the roof in the pouring rain. He diagnosed my compressor and came downstairs with the broken parts. He showed me each part and explained what it did and why my air-conditioning wasn't blowing cold anymore. I really appreciated how attentive and kind he was. I have been using ASTRO AIR for almost 20 years now and they never disappoint! Thanks again Jason and ASTRO AIR! read more

The customer service is exemplary~Hillary, Ariana, and others. Polite. Pleasant. Attentive to detail. Great follow up. Excellent, excellent, excellent communication. The service tech, Darren, was punctual, extremely nice, and professionally workman-like. I strongly and unequivocally recommend this company. read more

Astro Air has been servicing my Carrier AC since 2019. On 7/23/23 I had to replace the fan motor in the air handler for a cost of $820. Warrantied for a year. On 8/23/24 exactly 1 year & 1 month to date the motor needed to be replaced. I was informed there would be a $135 diagnostic fee to come out. When the tech handed me a bill for $981. Even though I let him replace the motor for $830.00 I still had to pay the diagnostic fee. I was in my opinion taken advantage of . Especially after being a loyal customer since 2019. I spoke with Mike and apparently he didn't care or offered to make a concession since being a loyal client. Now I am considering replacing the whole system. Mike gave me a price & taking off $981 off the cost of a new Carrier system with a cost of $9700 out of pocket. I decided to get a couple of quotes. The best being $8000 the other company is installing my new system in 9/03. Mike was doing me no favor. Astro Air really does not care about customer retention. Further more 2 other techs came out & informed me I was low on coolant. I told Mike & he would not even send a tech out to recheck it after i just paid $981 to replace the blower motor last week. I'm not one to bash any one, but this unfortunate experience led me no choice but to inform others of this matter. Based on this experience I DO NOT RECOMMEND this company. They don't even warrant one star. read more

Always good service, on time and reliable. I do recommend them. They even come after business hours if needed.

Ariana is exceptional and really knows the business. It's a well run family business where you can always get an answer and solution to your problem. I really appreciate the time Ariana spent talking to me to resolve my issue and recommend a course of action. Her interaction skills are outstanding, and i trust her opinion. With so many AC companies here in South Florida, it is refreshing to find one that is so worthy of a 5 -star rating. Thank you! read more

Just had both units replaced from Astro Air... their proposal were the best prices than the other AC vendors I called. They were able to replace both units in a day with out issue, a three man crew came out each had their assigned task. I also added the Ecobee thermostats for both units so that I can control via wifi or alexa command. This will add a savings on the electric bill each month. read more

Astro Air - Carrier Unit's - Heating & Air Conditioning/HVAC Near Me - Boynton Beach, Florida

My 13 year old AC finally needed replacement. In the midst of the worst heatwave I've ever seen they found me a Carrier 5 ton unit in Miami and got it installed two days later. And at a reasonable price. Two Very nice, professional techs came who cleaned up well too! I used Astro for my previous home and will continue to use them. I live in Boynton Beach and like to patronize local companies - just so happens they are a great company to work with. read more

I'm not typically one to write a review but I like to recognize the company when they do excellent work. We had an issue with our air conditioner not turning on properly and in South Florida when it's 85° that can be a little frightening! So we contacted Astro air because they serviced our air conditioner before and they really have always had excellent service. They came out in just a couple hours and are extremely courteous and professional. Tyrone fixed the issue in about 20 minutes. He was friendly with our dogs and did everything quietly so that he didn't wake our sleeping baby! Thank you for being so professional and getting the job done right. read more

Astro Air - Easy to see when it was serviced and how to contact them! - Heating & Air Conditioning/HVAC Near Me - Boynton Beach, Florida

They've been here 3 times same issue yet each time they come up with a different reason for the problem . Now they said that my 2 year old AC unit needs a new A coil because they tend to leak! And that although the part is under warranty the labor is almost $800 , yes you heard right $800. Called another company and they said the charge to replace the part is $300. For labor . II also bought their MAINTENANCE plan for almost $300. . I want my money back for your maintenance plan . ITS A JOKE -really think they are just taking advantage of me and trying to rip me off. Almost $800 later and having exact same issue . New AC backing up and not draining . It's not like it's a different issue . read more

Had A/C unit go out called and tech showed up 2 hours later Tim K diagnosed system said the fan needed to be replaced offered different options but said go with the fan other system components looked fairly good. Had fan in his truck installed and cleaned up everything. System is working great! Thanks Tim great job! Lisa & Scott read more

Tim from Astro Air came out to check my new air conditioner and I was so impressed with his work ethic and his conscientious attitude. It is a pleasure to deal with him. read more

I've worked with Astro Air for the last five years and maybe longer. They've replaced a/c units and repaired existing. They have the nicest and most professional people. They've always been fair and honest and care about their work. I would recommend them to anyone knowing I'm recommending the best. read more

This is an incredible company that we've been using for years for various maintenance, ductwork, repairs, etc. Now we needed a new system and so naturally we went with them. They were so accommodating, informative, and as always, honest! The guys who installed it, Jacky and Claude, are the greatest two guys I know. We had a holiday beginning at sundown and they took it upon themselves to work nonstop, from 8am until 6pm, in order to have it done for us. Other than mandel-bread and macaroons, they never even took a meal break. Unbelievable. I will continue to use and recommend Joe and his company for all A/C needs. read more

Our seventeen year old central air conditioner stopped working end I contacted Astro Air. They promptly arrived, checked out the old system, provided a proposal to replace the unit with three options and recommended the least expensive option. The new system was installed the next day and works great. read more

Charlie went above and beyond with his service. Straight forward and quick. Thank you.

From the moment I called Astro Air the woman on the phone was rude to me at the beginning. This company purchased the company that installed my A/C which is barely over 3 years old so my A/C unit has very little issues. They would not offer any support or warranty with the issues I had. The unit had been installed incorrectly in a few areas, and Astro air would not cover it. The woman basically kept referring me to go to the company that installed it, the one that they bought out and does not exist anymore. She told me it was not their problem but they would send someone out to inspect it for a fee even tho I knew exactly what work needed to be done pointed out by a home inspector. I highly recommend avoiding this company at all costs. read more

We bought a house that had the a/c unit replaced by Astro air a couple of months before we moved in and was still under warranty. Moving in in the dead of summer the unit went out. They came out and made some type of repair, since then in 2 years the air conditioner has never worked properly in summer and constantly kicking out. They've come out several times and welded things, checked things, blown out lines (which we were charged for) and it still constantly warming up soon after. We've told them numerous times that it's NEVER worked properly while under warranty and is still not working correctly. As I type this I am sitting in an 80 degree house in July (again). Company does not stand behind their warranty and sold an obvious lemon. Looking at previous reviews looks like we aren't the first ones to get the run around. Save yourself the heat stroke and look for a different company. read more