Highly Recommend! I…read morehad an absolutely amazing experience here! From the moment I walked in, Morgan and Vickie greeted me warmly and made me feel right at home. Their customer service was exceptional. Picking out new eyewear can be tough, but they turned it into the most fun and professional experience I've ever had. I had been putting off going to the eye doctor for years due to bad past experiences, but this visit changed everything. Dr. Lauren Sparschu is hands-down the best optometrist I've ever seen. In the past, I avoided getting new glasses because I felt like my prescription was always too high, and I never fully trusted the results. Dr. Sparschu was incredibly thorough, knowledgeable, and took the time to answer all my questions with ease. She made me feel completely comfortable and confident in her care. You just don't find staff like this anymore. From start to finish, this was an outstanding experience. I highly recommend this team--thank you, Morgan, Vickie, and Dr. Sparschu!

Top notch place. Definitely 5 stars. The staff is super fun, super helpful, and made me feel so…read morewelcome and beautiful.

Dr. Wadowski is fantastic. I have been with him for over 10 years as a patient and so is my mom…read more He just performed her cataract surgery. He is extremely thorough and cares about his work and his patients.

Russel and Lakisha are so wonderful, they make me excited to go to my eye appointment. We need more…read morepeople like them in the world

Lakeisha is so friendly and helpful. I couldn't figure out how to get my glasses to feel "just…read moreright" on my face and she was so patient with me and adjusting them. I'd highly recommend coming here!

Always a great experience. I have been going to this office since I was in pre-teen in the early…read more80's! Susan is a wonderful doctor!!! She is very thorough.

My family had a 5-star experience at this vision center…read more The staff are friendly, on-time, and kind. We never felt rushed through any part of the experience, and Dr. Mithoff was awesome. The exams were informative and completely pleasant. I know everyone has had the high- pressure eye ware selection experience before, and this office was the exact opposite. We even received our lens prescriptions to take home with zero pushback. I HIGHLY recommend Mithoff Vision. P.S. we have VSP eye insurance and they take it no problem. Just FYI for anyone in the same boat.

Great people, service, and options! If you need anything in a optical realm here's your one stop…read moreshop

I stopped going to Crane Optical years ago when Howard Crane took over for his dad, Leonard. The…read moreprices are ridiculous and if I questioned anything I got a snarky answer from just about everyone on his staff and he comes off as a sarcastic smart ass himself. He's definitely not as caring as his dad was. That is why I decided to find another optometrist. I'm sure this review won't hurt the Crane Optical business, but these are my thoughts and experience.

I took my daughter here to remove a chalazion. Dr. sally was INCREDIBLE! So friendly,…read moreknowledgeable, patient and just kind. We left feeling cared about, relieved and happy. The whole staff was just AMAZING! We highly recommend Dr. Sally

My mother (85 years old) had an appointment with Dr. Sally. She was kept waiting for 2 hours before…read morethe doctor came into the room. The tech who took talked to her and took down the initial information was very rude. I was very disappointed. I had chosen this office for my mom because I had read such great reviews. So I feel obligated to post her experience. It is always very sad when older people are treated with impatience or are patronized. If any of us lives to be old, I hope we are treated with dignity and empathy.

I had been considering contact lenses for a while, but I wasn't sure if I was a good candidate for…read morethem or if I could handle touching my eyes every day! Dr. Levin was incredibly patient and answered all of my questions in detail, making sure I was comfortable with my decisions and also making sure I understood the best contacts for my eyes and how to properly use and maintain them. The clinic staff was also amazing as they taught me how to put in and remove the contacts, keep them clean, and keep my eyes healthy. No matter how many questions I had, it was always clear to me that my health and comfort was the most important thing to everyone I worked with in the office. I tried two different brands of lenses and then Dr. Levin re-examined my eyes to ensure everything looked good. I am so happy with my choice and so grateful that Dr. Levin cares so deeply about his patients and their comfort.

Note: I went to this clinic after not being able to reach my prior eye doctor. My goal of coming to…read morethis doctor was to get an exam to see if my vision had changed since early in the pandemic, to get new glasses because my old ones, while working great, were a bit beat up, and to get an updated contact lens prescription because those prescriptions expire (far too quickly in my opinion). Beginning with the callous way Dr. Levin informed me of the tragic passing of my previous eye doctor (hence why I couldn't reach my prior doc), I probably should have guessed this experience wasn't going to be great. I was shocked and visibly upset (we loved our previous doctor; he was a young family man gone far too soon). Dr. Levin's demeanor was awful and lacked empathy, especially in a snide comment about my deceased prior doc's approach to my vision correction. Even beyond that, his approach was incredibly off putting and paternalistic. And he did not listen to me when I asked explicitly for what I needed, including no interest in correcting a very minor astigmatism that was never corrected before and has never affected my vision. When the lens came, they were far too strong. I could not read with them (as I can with my prior prescription from years previous; my prescription has been very stable). New lens were ordered. These were better but not ideal. I asked repeatedly (prior to the new lenses) to just replicate my old prescription since it worked so well for me - I work on a computer or reading all day, I'm not a sniper, I don't need 20/15 distance vision at the expense of not being able to read up close. And I've never needed readers, as I can read and work perfectly without glasses on. For now, the glasses I ended up with are ok, but I still have trouble reading and just take my glasses off. I feel that I was trying to be upsold for progressives or a second set of glasses for reading, but again, I have never needed them in the past (my old glasses are on my face as I type this and work exactly as I need them to). Meanwhile, I was trying contact lens trials at the same time, to zero in on that prescription. This also did not go well. First, I was corrected for the minor astigmatism that I explicitly said was never an issue and was never corrected for previously (hence, his snide comments about my previous doctor "missing it"). Second, I could not read at all with the new contact lenses - everything was a blurry mess. And as they're in my eyes, I can't take them off to quickly read. I tried two other trials, each time explaining exactly what I needed, and never got the lenses I needed. The last set are still blurry while reading or using a computer, but I can see read a road sign an extra 1/2 mile away! Completely unnecessary. This was over a six month period, delayed because I have a busy schedule. I'm writing today out of frustration (they'll STILL taking up my time). Today, I called again to maybe finalize the issue, to check if the prescription of my ok-but-not-perfect glasses could simply be replicated in my contact prescription. It was rudely explained that the "glasses and contact prescriptions are never the same, because one touches the eye and the other doesn't". It went on. I get it! I didn't need to be talk to like a child. I'm not versed in your jargon, but I think you know what I meant - regardless of prescription, I want contacts that work like my glasses. The patient should not be held to the same technical standard as a co-worker in the industry. Pedantic and rude! This final conversation was via a returned call. The caller began by telling me they were dismissing my case (assuming also dismissing me as a patient) and mailing my final (not correct) prescription to me. Much of the conversation is detailed in the above paragraph. I will never return to this office, nor will I recommend it to anyone. I train young people who are learning to become healthcare providers. I would be mortified to know that any of them would act in their future practices the way Dr. Levin (or the technical staff) acted with me. Thankfully, my previous doctor's practice has been purchased and reopened, and I hope that I can return there when my next appointment comes around. In the meantime, I'll muddle through with these less-than-ideal glasses and contacts until my insurance is available to try again. Likely, I'll just continue to use my glasses prescription from years ago!

Best place to get glasses on this side of the city. Staff is friendly, they have a vast selection,…read moreand it was a swift process.

I have had two bad experiences here. Some of the staff are rude and not helpful. I will not be…read morereturning. Retraining in customer service is very much needed.