I have used the Suzanne Brown Insurance Agency for my home and car insurance since 2002. They even…read morehelped me with Mexican Auto Insurance when I took my car in to Mexico. They have always taken the time to talk through what exactly I need and always find me the best rates/deals! As the company has grown, I am now working mostly with Meredith L., and am still getting the same great service. I love that I can email Meredith, after hours, about changes that I need to make and she will email or call the next day to start the process. Over the years, I have happily referred many clients and friends and still highly recommend them!

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

If you are looking for affordable insurance coverage on your auto that compares to the bigger…read moreinsurance companies out there, shop with Buddi! She just saved us $1200 a year and my coverage is better than what I had with Farmers! She is knowledgeable, quick to respond and has a great spirit with her customers. You won't regret getting at least a quote from her. Thanks again Buddi!

I've used firemark for the past 4 years, and they are the best at finding you the best rate…read more Shout out to my account manager, Jessica!

I've been with Allstate's Steve Boessling for 15yrs, since 2002. Allstate took me on for home…read moreowner insurance when my previous company (13yrs with USAA), could not work with me on a an issue I was having with the purchase of my new house. I gave Allstate my auto coverage, as well. Steve has always been available to answer any questions about my multiple policies and even some 'what if' policies I ended up not needing. And if he needs to dig a little to show me options on coverage, he does that as well, always time for me! And Steve didn't even wince (although my mom did) when I added my off-road Jeep to my coverage. ;)

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Houston, and we understand the need to help insure what matters most to customers.

Review Title: Dangerous Defective Product, Overcharged, Zero Accountability, Avoid at All Costs…read more I am extremely disappointed with Petco and will never purchase from them again. I purchased what was advertised as an insulated outdoor cat house for an outdoor cat. Not only was I overcharged by $45, but the product I received was completely defective and unsafe. The structure had sharp, jagged edges, and I severely injured my hands while handling it. This is a serious safety hazard for both animals and people. My cat will not go inside it at all, which tells me everything I need to know about how unsafe and poorly constructed it is. An insulated outdoor shelter should provide protection and security, not danger. I immediately contacted Petco and provided all required documentation, including purchase date, delivery date, and clear proof of the defect. I also contacted corporate three separate times. Each time I was told someone would call me back. No one ever did. Instead of taking responsibility, Petco told me to contact the manufacturer. That is unacceptable. I did not purchase this item from the manufacturer. Petco took my money, Petco sold the product, and Petco delivered it. Responsibility does not get passed off when a product is defective and dangerous. Petco claims to care about animal welfare, yet they sell unsafe products, overcharge customers, and then ignore serious safety complaints. This demonstrates a complete disregard for animals and for the people who care for them. I am posting this publicly so other customers are warned. If you value your pets and your safety, do not buy from Petco. If you want a company with outstanding customer service and accountability, buy from Chewy instead. The difference is night and day

My pet just disappeared on me again. Where did my Petgo?…read more This is the Petco on Wirt Road, and it's a little smaller and right next to a Kroger, and it's useful because it's right on the way home from the gym for me, so I come here now and again and will continue to do so, usually when there's a pet emergency because for regular pet stuff, Walmart or HEB or even some local stores are much cheaper than Petco and Petsmart. In any case. It works out well and I'll probably come here in future as well, although it's a little expensive. And by a little I mean a lot. They were wonderful for a return we had to do today so I'm increasing it.