I just had the best experience talking to Patrick about my car insurance. I had been paying…read morewaaaaaay too much with Geico and needed to save some money. He took the time to look into every aspect of my policy and even suggested some other ways to save that Geico didn't have. He was knowledgeable, friendly, got the information in a timely manner and knew how to navigate system to work best for me. I'm so happy to make the change and work with this particular agent.

BAIT AND SWITCH. John misrepresented the monthly cost on several occasions. He continued to try and…read moreupsell me a health plan before he can explain why my policy cost kept changing. I told him on several occasions, I don't care for it but said get it for a discount with my auto. A health plan discount, drive safe, and defensive driving discounts were added and then removed without notice. Defensive driving passing document submitted but didn't qualify for discount as it was not a certificate which was not disclosed to me. After numerous calls and an office visit he still had no idea what my monthly costs were and kept saying the discounts will be added in a few days. I fully disclosed any and all At Fault accidents several times before starting coverage. Requested to cancel any and all policies set up at this office and after they confirmed through text, I continued to get billed for the bundled health plan. To this day I have an outstanding balance for the health plan and the difference of auto insurance. I had the policy for 2 months and was billed for a 3rd month, which I canceled before the 3rd billing cycle with confirmation texts from their office. Original quote, first, and second month I paid was $335.94 to a third month $498.31 where I never had insurance as I canceled before the 19th. Communicate with underwriting before changing the price 2 billing cycles later then tell me I owe the difference for month 1 and 2. As you can see the screenshot I was also charged back pay for the health plan which I didn't need nor receive the bundled discount as John said I would.

Since being taken over by Texan Insurance, customer service and competitiveness have really taken a…read morenosedive. I was a customer for years, but they were never able to even come close to the auto rate offered by Progressive, but then when an Allstate bundle beat what I was paying for auto at Progressive and homeowners through Suzanne Brown / Texan, that made me decide to leave both of them. My exit was handled very badly, my cancellation document, which I signed and have a copy of, was never sent to the insurer, so weeks later I had to call the insurer directly and get that taken care of myself. But this wasn't the only time, many times in the past I could never get my agent to call me back. I guess she was off chasing big commercial real estate deals, and we private homeowners are too small to care about? Well, the relationship is over now, and I'm glad to have EVERYTHING at one place, where I can look at it one one phone app.

I have been calling 281-558-2210 for a week and no answer! I had a Texan rep that was reliable…read more This is ridiculous!

I highly recommend Insurance Society ! Bianca was profesional, knowledgeable and very helpful with…read moremy auto, Home and flood insurance .She had many different carriers To choose from.She seems to know what she is doing and that made the process go smoothly. They also gave me a decent quote compared to what I had previously! Call her for a quote today @ 832-359-2548 Roxanne Rodriguez

Bianca was super helpful and communicative when she quoted me for home and auto insurance! She made…read morethe process super easy, took the time to answer all of my questions and was able to save me money on both policies. I highly recommend Bianca for your insurance needs!

Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

Christy and her team at Associated Insurance Managers will save you time and money! They can get…read moreprices from multiple insurance companies and this results in better coverage for the best price. The thing that sets them apart is not only their experience in both business and personal insurance but the ethical way they do business. They make recommendations to cover you properly without feeling pressured which is important to me. Highly recommend them to family, friends and clients!

We have been customers for several years and have found them to be very customer friendly…read more Our claims have always been serviced quickly and to our complete satisfaction. We highly recommend them.

We used this company for our insurance on our new home. They said the best rate and insurance was…read morewith travelers Insurance. We trusted them and went with travelers. I decided to do some more searching on my own and found statefarm to be cheaper and have more coverage. We changed coverage to statefarm. The statefarm agent asked them to cancel our service. Linda Sexton told him that we planned to make many claims and advise him against insuring us and they did not cancel our travelers insurance. We ended up on the phone for hours trying to cancel this service because they did not cancel it. Beware they are deceitful and liars and I have the bills and emails and everything to prove it.

Bottom line Katlyn is competent and will get the job done right and in a timely manner. I was in…read morethe process of moving, purchasing a home and splitting house holds on the other side of the state. I filled in Katlyn's questionnaire and received a follow up call the next day. She asked questions to understand my situation and what I needed. What separates her from the other brokers is she offers advice to help you make a good choice and think about scenarios you may fail to consider. I also liked that the suite of providers she works with are reputable versus some brokers who may get you lower quotes but with companies that have poor consumer reports when that time comes to put in a claim. I trust her with my future needs because of my experience with her customer service. 1. Listens well 2.Offers solutions not just barriers 3.Proactively follows up 4. Plugs in well with your home buying team Did I mention she is pleasant to talk to as well! Save yourself the stress, stop searching and call. She'll help you keep Murphy at bay.

When I think of quality service at its best, I think of Eileen Collins Insurance Agency. She is…read moretrue to her motto: Knowledge, Integrity, and Quality.

Excellent customer service! Edward has been helping me with my insurance necessities over 20 years…read more He takes his time to find insurance that meets your personal needs and budget. Very informative, answers any question and doubts. He has been my best and only insurance advisor! Call him you won't regret it!

So happy I found Edward. Very professional, courteous, and knowledgeable. We discussed my…read moreinsurance needs, found the right coverage, and thoroughly explained everything. Now I have better coverage, and saved about $400 dollars a year. If your shopping for insurance, you MUST talk to Edward. Thanks again for all of the information and seamless transition to my new policies.