Just signed our steal of a deal re-finance with Equitable. Super friendly, excellent communicators,…read moregreat rates, very pleased. We worked with Linda and Cilieta, they both made it an enjoyable process. We had to sign in person, everything was covid clean, freshly wiped, proper mask wearing, and use of sanitizer. I'm not sure that we will need their services anytime soon, but would definitely use again!!! Thank you!

From the owner: Equitable is a full-service community bank but at its core, it is a mutual savings bank. Being a…read moremutual means that we are a non-stock financial institution. We are built on pledged deposits that enable us to lend at competitive rates. What does that mean for our customers and our community? As a mutual saving bank, we can concentrate on the long-term needs of the community and our customers without worrying about short-term returns and stockholder earnings. We are committed to the financial health of our customers and community. Being a mutual allows us to remain focused on our original goal - home ownership and wealth accumulations for our customers.

Easily accessible and easy to do business with and, finally, a location near my home!…read moreThe exterior of the bank is nicely landscaped and looks lovely during the summer months. Inside, it's typical banker decor......LOTS of rich, warm wood. Free coffee and cookies, if you're interested, and always a friendly, helpful face. 23/2014

i had a problem with zelle got took for 40 dollars person never showed to do the job i call to then…read moresee if i could cancel the transaction but they could do it so i was frustrated at loosing the money not at the bank said maybe i should find another bank since you guys seem to not care .... hang up with them... then i get paid day later direct deposit....well they decide to close my account and not inform me of it and mail me a check on a thursday mail it friday.... not i have no money till i recieve the check and the explanation is in the note with the check great service just do what you want with my money and screw me over with my direct deposit 20 plus years now my whole family is going to find another bank been the family bank for over 60 years i guess when you expand from one bank to multi you just dont care about your costumers no more NEVER USE WATERSTONE.... oh yeah the bank app said disbursement for investments like huh what...

Have been with Citizen's Bank for five years now. All banks are striving to be customer friendly…read moreand helpful - I believe because they are modeling on Citizens Bank. Convenient (for me) locations. I couldn't want for anything service-wise. And the bank president (Charlie) could pass for my neighbor or best friend. Lynn at the main branch has tackled and resolved every financial issue I've come up with. As fast as Citizens is growing I'm afraid Bank of America will buy Citizens and ruin a good thing.

From the owner: Citizens Bank is a full-service community bank dedicated to strengthening Wisconsin communities…read morewith personalized solutions, trusted relationships, and local support. Our mission is to combine the expertise of our team with the convenience of technology, offering diverse products and services to foster strong community connections. We aim to help people, businesses, and communities achieve financial success and build a better future. With a focus on loyalty, accountability, and collaboration, we are committed to making a positive impact in the communities we serve.

I was referred to Citizens because I'm shopping for a home loan. I met with Lana at the New Berlin…read morebranch yesterday and she spent almost two hours with me explaining everything. I'm in the process of purchasing a new home for our growing family. It's exciting but still a tad stressful. Lana made me feel at ease with how thoroughly she outlined or explained everything. I highly recommend Citizens for this reason!

From the owner: Citizens Bank is a full-service community bank dedicated to strengthening Wisconsin communities…read morewith personalized solutions, trusted relationships, and local support. Our mission is to combine the expertise of our team with the convenience of technology, offering diverse products and services to foster strong community connections. We aim to help people, businesses, and communities achieve financial success and build a better future. With a focus on loyalty, accountability, and collaboration, we are committed to making a positive impact in the communities we serve.

First time here since they moved from the Pick and Save. Super nice looking building. Well…read morelandscaped, plenty of parking. Two drive thru ATMs. While taking care of my small transaction, got myself a keurig cup of hot chocolate. They also had free bags of Pops corn as part of grand opening celebration.

From the owner: Citizens Bank is a full-service community bank dedicated to strengthening Wisconsin communities…read morewith personalized solutions, trusted relationships, and local support. Our mission is to combine the expertise of our team with the convenience of technology, offering diverse products and services to foster strong community connections. We aim to help people, businesses, and communities achieve financial success and build a better future. With a focus on loyalty, accountability, and collaboration, we are committed to making a positive impact in the communities we serve.

Went into the Waukesha State Bank office in Mukwonago on a rainy day…read more Maria and the other people at our bank were kind and helpful. Very friendly office with great people. It brightens our day when we visit them! God bless you and your team at Waukesha State Bank.