Aspen quick care has wonderful, quality care. The doctors I have seen, actually listen!! I leave, feeling heard and and the issue taken care of. read more

Complete idiots!! They have no idea what they are talking about. Long waits! Staff is more interested in gossiping and talking in the hallway. read more

At the Elko location the receptionist acted like she did not like her job one bit. Very curt and lacked empathy for anyone. The only time she smiled was when she told people that walked in that the current wait time is four hours! How sadistic. I want her to know how pathetic she is and I'll avoid this place like the plague. read more

Very short wait for the amount of people ahead of me. Receptionist was very helpful and nice. I didn't catch the nurse's name but she was great as well as the PA Travis. In and out quickly with my problems listened to and taken care of. I know this place gets a bad rep so wanted to share my positive experience! read more

Appalling! Showed up at 7:30pm with 0 other cars in the parking lot and no one in the waiting room and was refused service being told, "We are full." I've never this happen anywhere and I work in healthcare. This was instantly degrading to the patient who was just asking to have her eye looked at due to unexplainable bleeding and sudden pain. read more

Receptionist is a real peach. She has no issue with speaking to patients as if we are stupid. Really bad attitude, not warm or welcoming at all. Coming into the office she wasn't warm or welcoming very short and too the point. Then when insurance issue came up trying to get on the same page turned into her speaking down at me. Finally had enough and complimented on her wonderful attitude and walked out. Definitely recommend the Spring Creek office for better, welcoming staff. read more

called ahead to see if they have the equipment to drain ear wax for my elderly friend. Yes was the reply. took him there and he was in for 3.5 hours because they do not have the equipment. they said to go to Elko Sunday and they would finish the job. he did and guess what?! The guy that said he'd be there was in Spring Creek. So back he goes and they have him wait 2 hours before telling him they can't do it BUT they will make him an appointment for Monday at 9:30 with a provider as not to wait. He calls Monday at 9 and the receptionist tells him they do not make appointments. 3 days wasted and $$ for nothing! so now we're going to A Plus Urgent care in Elko where they do have the appropriate equipment!! read more

I always get excellent care at this clinic. I have been in for tendinitis, Covid, and with my three grandkids for ear infections and pink eye. The practitioners take the time to listen to symptoms and fully explain treatment options. Also if you call before you go they will call you back a little before your appointment time so you don't have to wait in their waiting room for a long time. read more

Before the pandemic, we liked going here. I would have given it 4 stars. However, the way they act during a national health crisis is so terrible. A restaurant acting like this would have been fined by now. No questions about symptoms, no social distancing. There was a person hacking in the lobby!!! The local dentists and optometrists take employee and patient health 100 times more serious than this quick care clinic. Trust me, don't give these people their business. You can be politically biased against this pandemic, but the fact that a quick care clinic doesn't even care enough to hold themselves to the same standards that other business are forced to do should be enough to not give them your business. read more

This place is honestly the worst place to go. Hopefully you're not in dire need of seeing a doctor because if you go here plan on waiting at least 3 hours..EVEN WHEN YOU HAVE AN APPOINTMENT! The reception workers are rude as soon as you walk in so you're already off to a bad start and then you sit in the waiting room for hours. The doctors here are excellent though and the only reason I would give this place 1 star. read more

This is the best clinic of doctors I have ever seen. I am a retired nurse if 40 years and I have never seen such caring as I have from the doctors working at Aspen Quick Care. Thanks to all the staff working at this clinic read more