I was in the presidential suite:…read more Shower seal falling down and I'm able to see into the ceiling Whoever painted the room, didn't tape anything, over paint on all wood and mirror frame Room stunk, we had to get room fresheners just to stay the night, was planning a 2nd night, nope can't handle it Shower curtain was all torn, almost couldn't close it to keep the water in the shower Not coming back here

I'm trying to muster the words, but maybe I should allow the photo of the bed skirt do the talking…read more Whatever you do, don't bring your black light to stay here. Dirty is an understatement. The location is great, but that is exactly all it has going for it. I'd stay in a clean & properly maintained place in Basalt, even Glenwood, over this place. If you have no other choice, bring your own linens.

John B and the team April, Matty, and Tyler do an absolutely amazing job. This is our favorite…read moreplace in Aspen. The views, food, and service are a welcome option. It's a great spot for a date night out on the deck or dinner with the family - kids LOVE the open space to play.

Restaurant was a DISASTER. Out of many items we ordered. Staff nice but not very professional or…read moreorganized. Food at best mediocre. STAY CLEAR of the restaurant.

I thought I had a review for this place already. The best of the best. The hotel is everything you…read moredeem of for a vacation. Accommodations are great? Beautiful views, excellent service, fun activities for the kids, ... so, so great at all levels. Love the jacuzzi in the winter watching the skiers coming down the slopes. At night the sky is your dream house! Love Aspen, love this location. Their busy schedule is perfect to zip to and from town. Fresh fruit and cookies every day in the lobby . Super fun activity room, play room with games, books, a pool table and art supplies. I would go there every year!

What a treat! The resort is amazing. The rooms are spacious. The apres ski is so fun and they have…read morea great HH. The spa was amazing! My girlfriends and I stayed at the lounge for a few hours. We especially loved the oxygen. We will definitely be coming back.

Never have Yelp reviews been so wrong!…read more I love this place so much that I almost don't want to review it. I don't want to spoil a good thing. This is the EXACT type of place I look to stay (but rarely find) on an outdoors-focused vacation: - Minimalist: I don't need anything fancy, just a bed and AC/Heat - CHEAP: no more than $100 is my goal...this place was only $50, that's FIFTY DOLLARS a night! - Walkability: there is a brewery literally 100ft from this motel! - No fuss: you get a code via email (through Air BnB) and you just walk in. There's no counter, there's not people telling you about some crappy free breakfast, no people drawing on hotel maps, no running out to get your license plate number. You just arrive, type in your code, and you're in your room! The room was tiny but efficient, exactly what we were looking for. It was appropriated with beautiful mountain art, and lots of goodies: soft drinks, waters, seltzers, coffee...all free! Seriously, the fridge is stocked like a fancy hotel that charges you $4 if you dare touch the bottled water but...it's all free here! I already can't wait to go back. Somehow, I doubt it will still be $50/night. Great for the thoughtful new business owners (the negative reviews here are old, and when this place was under different management), a little sad for me. I will still happily pay though. We need more places like this to stay in America!

Where to start? From outside, this place looks like the type of place that has hourly-rates. Then,…read morefrom the inside, I was pretty sure it did. We stayed here for the weekend of the Leadville 100 mountain bike race. The only good thing I have to say for this place is that the room was clean when we walked in. Other than that, it was not pleasant. First, there was NEVER an attendant in the office; instead you had to call from a phone outside the office door (because there was no phones in the room). A woman would answer who spoke poor English, but she did get my requests right, though I had to wait for her to respond. The room was very dark, with only an overhead light (no lamps). The furniture looked like it had just been bought from a Goodwill auction. It didn't match and was in pretty poor shape (i.e. falling apart). The bed was hard and the pillows dead flat. Also, the shower barely worked and it was very hard to get it to provide hot water. On top of this place being a horrible, they charged over $100 a night, which is outrageous. I'm sure the rates were jacked up for an event weekend. During a normal visit, I wouldn't spend $20 a night for this room. In the end, at all cost, DO NOT stay here. Do your homework and find any other place in town. This place is a DUMP.

My (now) husband and I had all our friends and family stay at the Crestwood Condominiums for our…read morewedding this past week. We were able to have our welcome dinner on site, drove about 45 minutes to Maroon Bells Amphitheatre for the wedding ceremony, and then came back to the condos for our reception. It was a dream!!! Tyler, the event coordinator, was so helpful in the upcoming months, and never made me feel annoying with my million questions. I had flowers delivered to the condos for the wedding to diy my flowers, and all the staff was onboard with making sure they signed for them and they even brought them to our room! The staff was so amazing on the day of our wedding- helping make sure everything was set up and ready for my wedding guests. It was also such a perfect place for my guests to stay because there is the snowmass village right across the street with lots of things for people to do- small gondola to top, plenty of food options, shops, playground area for kids, icecream, and more. The only thing that came as a surprise to us Georgians was that only a few condos have AC. We were informed that AC is only needed in Snowmass about 3 weeks out of the year so the condos have not input AC. The staff provided fans for us who went up to ask, so that was helpful. Overall, it was perfect. I would happily do it allll over again.

Our stay at Crestwood Condominiums was absolutely wonderful! The property is beautiful, well…read moremaintained, and the location couldn't have been more convenient. Everything was clean, comfortable, and made us feel right at home. A special thank you to Tyler, who went above and beyond throughout our stay. He was incredibly friendly, professional, and always willing to help with any questions or requests. His exceptional customer service made a great experience even better. He also was a huge help in making our daughter's wedding reception go off perfectly. We highly recommend Crestwood Condominiums to anyone visiting Snowmass Village and/or planning on hosting an event. We would gladly stay here again!

Inventory at the Residences seems to get booked through Little Nell when there is availability, I'd…read moreimagine during peak times you can't get in since it's technically some sort of owners club. The condo was fantastic, full kitchen, great location. If you are fortunate enough to stay here during winter the proximity to Ajax mountain gondola is ridiculous! You get room service and a concierge just like you would at the main hotel, but it seemed a little less crowded/busy. We used the concierge to book a bunch of activities ahead of our trip and as you can see by my reviews everything went off without a hitch. Mornings they provide a complimentary light breakfast spread and afternoons they put out drinks and snacks (though they didn't do a perfect job refreshing it). Would return without a second thought!

This is an amazing property! The level of service, luxury and beauty are amazing. The rooftop…read morepool has to be the most amazing in all of Aspen. They also have a wine service and beautiful breakfast with hardboiled eggs, perfectly ripened fruit, breads, etc.....all complimentary!! We rented a room for three days but I could have stayed much longer. There's an in room fridge for drinks, the tv cable system is the best I've ever seen in a hotel, and the quality of the bath products/robes is fabulous. They have thought of everything. It's the little touches like having extra bathrobes/towels in a heated sauna box by the pool for cool days that really show their attention to detail. The double sinks in the bathroom each have their own toothbrush holder, glasses, tissues, etc. It seems lie a small thing, but it is really a lovely touch.

Love this place. Best Cabins in Leadville. Great views & super clean. We stayed our first night…read moreat the Delaware Hotel in town and were very disappointed and so we checked out and started looking for another place. That's when we found Grand West. Each cabin is nicely furnished. Beds were comfortable. Bedding fresh and clean. We will be back!

The cabins were clean and the view was beautiful! I'm certain I've never stayed in a cabin more…read morebeautifully situated than this resort. But....the kitchen in our unit was impossibly small. We thought that was how they all were, until we saw others and discovered that it was only this one particular unit (Lakawanna 1B). No exaggeration, there was not more than 1 person able to be in the entire kitchen at the same time. The second we put 2 people in there to expedite breakfast, we accidentally broke a glass. And of course, felt awful about it! There is a nice area between the cabins for playing horseshoes or other outdoor games, but the weeds are so high that it makes for a challenging game when people are not wearing long pants, as the children in our group did not like to. Also, we discovered that other cabins had very nice back decks with tables to encourage eating outdoors. Ours had a large front deck, with just some dusty plastic chairs. Positives were the amazing view, the ability to get our large group all lodged nearby one another, the comfortable beds, large bathrooms, and the fact that we did not have to put a hefty deposit down. Overall, this resort is fine and I would stay there again - but I would be certain to select one of the other cabins that would allow more space for cooking and family time.

I'm planning to get married at the Marble Lodge in September 2023. What initially attracted me to…read morethe Marble Lodge is the beauty of the surrounding landscape. The building is nestled into a valley, surrounded 360 degrees by mountains, valleys, and aspen groves. Since it's situated on a hill, you have an incredible view of the lake right below. Bonus--Marble, the town in which the lodge is located--is a fantastic place with a one-of-a-kind mountain town vibe. If you want to get married somewhere remote that celebrates the beauty of the Rockies without having to pack hiking boots, this is the spot. As you likely know if you're on this website, planning a wedding involves a ton of "what if.." and "can we..." questions. Whenever I've got one of these, I can rely on Vince to be a partner in problem-solving, information sharing, and accommodation. His laid-back, can-do approach keeps my stress level low because I know that I'm in the good hands of somebody who's done this before. Recently, I was hoping to visit the space to visualize where we might set up the bar, the dancefloor, the dinner tables, etc. Vince went out of his way to welcome my fiance and me to the venue. It was middle of winter so this visit required Vince to clear 3+ snow and actually shuttle us up the hill with his all-wheel drive truck. Besides the above and beyond service of this visit, the place itself was a high point. Pictures don't do it justice. On the inside, it's homey and full of character and every piece of furniture has a story. You'll love the Marble Lodge and working with Vince. I expect to be able to share many more positive things once we've actually had the wedding :)

No key upon check-in. You are to call on the landline and let the owner, Vince, know you have…read morearrived. Bedding was stained and had both animal and human hair. Shower curtain was moldy in the main house. Freezer in main house would not shut completely so it took hours upon hours to freeze ice cubes. Windows in "chalet" didn't have screens downstairs for the windows that opened. Other windows had screens but wouldn't open. Deck stairs were wobbly and unstable. Vince pointed out that the bath on the main floor leaked down into the downstairs bathroom - "just throw a towel down and it will be fine". We were instructed not to use the washer/dryer because they were expensive. Housekeeping staff would wash the kids' laundry if we left the clothes in baskets. We had 11 teenage girls and 10 teenage boys in our group. No one was comfortable with the housekeeping staff (all men) washing their clothes. Add on how dirty the washers and dryers were, it made everyone more comfortable to take our things to the laundry mat. Vine came by at 7:35am our second morning there and was very irritated that he could not get into the main house where the girls were still sleeping. He came back at 9:30am and was very rude and confrontational. He told me my behavior was abnormal because I insisted on locking the doors while we were sleeping. Mind you, I was not ever given a key to lock up while we were gone hiking. We returned that evening and the water was turned off to the chalet. I called Vince and left a message. I then called housekeeping and they said he turned the water off due to a suspected leak and forgot to turn the water back on. Vince was at a meeting until 10pm and would come after that to turn on the water (the valve was behind a locked closet). We stayed up until midnight waiting for Vince. He came at 4:25am the next morning trying to enter the house while we were sleeping. He left to get keys. I met him on the porch when he returned and again he was rude and confrontational. I asked why he had locked cabinets and closets if he expected us to leave everything unlocked. He said he needed that closet locked because he unplugged the washer and dryer so we wouldn't use them. Vince's behavior was creepy and uncomfortable. We checked out at 9pm on Tuesday. We were booked to stay until Friday morning. I called Vince multiple times. He will not return my calls. I would like a refund of $3240 for Wed and Thurs nights. These kids (high school cross country team) raised funds for this trip and Vince ruined their stay.