Had an absolutely amazing experience with Max Heating and Cooling! My old steam boiler developed a…read morecracked heat exchanger, and Max Heating was prompt, informative, and willing to do the replacement during the New Year holiday. Dan and Sam have been stand-out with the depth of their answers to my questions. I appreciate that immensely as a demonstration of how much they care about the subject matter, and how much they care about ensuring I'm properly informed on what is happening. Sam and his crew were out all day yesterday dismantling the old boiler and installing the new one. They were friendly and engaged the whole time letting me observe the process. Sam called me over throughout to show me up close what had corroded in my old boiler, and to explain to me how it happened. He did the same during install of the new boiler to demonstrate all the critical aspects for maintenance--including letting me unscrew and rescrew a piece to practice for future cleaning. The new boiler is running smoothly right now. I feel like I understand its pieces. Sam even took an interest in diagnosing why my bathroom heating panel (which has never worked) wasn't heating. He cleaned out its vent and it has heat now. My cat is very happy to be warm right now. From the way Sam and his crew talked through all the aspects of the work they were doing, it was clear they take pride in the quality of the work. This wasn't just a job to get over and done with. And what's more, they did it for $2k cheaper than my competing quote. Max Heating and Cooling will be the first people I call for any plumbing projects I have going forward.

Dan and his team did an excellent job replacing our old central air system. The entire process was…read moresmooth from start to finish. Everyone was easy to work with, responsive, and professional. The installation was done promptly and at a fair price, offering good value for the quality of work. They made sure the system was running perfectly before wrapping up. Highly recommend.

I've used McLaughlin Company twice. The first time, was to upgrade our heating system, which dated…read moreback to when our house was built in 1955. He installed an incredibly great system, which replaced not only our old furnace, but our hot water heater as well. The system is the Triangle Tube Prestige system (likely updated since then). Not only is it was of the best and most efficient heating and hot water systems, but his price and service were equally great. Once installed, our gas bill dropped by 50%, and we NEVER run out of hot water. The system can handle the shower, washing machine, and at least one sink all at the same time. Great recommendaton Bob! His crew was very meticulous in their work, and Bob (the owner) is honest, trustworthy and gives fair assessments of whatever work you need. Quality work is their marquee! He was so good we had him back a couple years later when we needed some other work done. One of the supports for the pipe that feeds our two bedrooms came loose, where it runs through the lower level through the under house garage. We also needed a water outlet in our kitchen sink to run our water filter. They were prompt in returning our call and setting up the appointment, showed up on time, and did great work. I've had to call him with some questions, and once a minor issue, which he told me how to fix over the phone. His service after the fact is outstanding and he's always get back to you if you call with a question. I recommend this company for it integrity, quality work, and outstanding ethics. The price is comparable with most plumbers, and better than a lot of others we checked out.

They are very good…read more I had been using a local guy who I really liked but then couldn't get a reply from him. Was recommended to RP and really like them. Once the guy came with an apprentice from the local vocational high school and I really really liked that. Prices are higher than the local guy, but they will always answer the phone and always be able to fit me in, and worth it. Good value and service for the cost.

Pay triple hire Bartlett & Stradman. But, I do have to admit they are readily available, so long as…read moreyou're willing to pay a premium. Find someone else to service your HVAC needs.

I have had many many vendors over the years and I have never had such great service, amazing…read morecommunication skills from all the employees and office staff.I can rest easy having this company looking after us.

Extremely professional- very informative-kept me apprised of everything I needed to know-punctual…read moreReally nice guy Ray showed up and was just great explaining everything to me and helping me make my heat pump work better for me. Finally, a great experience with a service technician-it's rare these days!!

We had Morris Plumbing install a split AC unit. They were fantastic. From their response on the…read moreinitial phone call to the rep's visit and recommendations, they were extremely responsive. Chris arrived on time (a big plus for me). He gave us excellent advice, a true expert. They coordinated installation at my convenience. Manny and Dan installed the units -again - arrived on-time. They said 7AM - and they were unpacking their equipment by 6:55. Both of them were so nice and friendly. Their work was clean and even suggested wrapping the units since the hardwood floors were going to be refinished the next day. Excellent idea! saved us a lot of headache if all that dust got in the units. Would DEFINITELY CALL THEM AGAIN!!!!

They are awful! Stay away…read more Clueless how to fix our heating system. Also, really bad with fixture.

I was referred to Puleo because I needed a bathroom faucet replaced. Scott was very responsive and…read moreoffered to come by same or next day. Neither worked for my schedule, but we were able to schedule a time early this week. Tyler was very professional and installed my faucet perfectly. Will definitely contact them again when I need more plumbing work!

Amazing service. Responded immediately. Gave honest upfront pricing. Quick and honest service. What…read moremore could you ask for! I will call him for any future service!

I've been a customer of Jamie's for a year now, and his work is great and prices very reasonable…read more He has cleaned up work from a previous contractor and been very responsive to several heating emergencies that I've had over the past year. I highly recommend Jamie for any of your HVAC needs. Five stars!!!

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

They were recommended by friend. Poor communication. Really high markup, they have 90% markup on…read moreany part over $100.for $500 part you are charged $1000. We have multiple locations this is 1st time we have been charged rates like this. Guess some business care about 1 time customers rather then repeat multiple clients. We were looking for reliable company to manage all of our hvac for our properties guess this isn't the one. MATT is get rich quick type of guy. image paying 90%+ markup and service call everytime they came. 1st time to look 2nd time they charged for service call when they came to replace the parts and charged LABOR hours on top of that PLUS 90% markup on parts. Do yourself favor hire someone else. You will save decent amount of money and there will be Communications so you know where things stand.

Poor customer service , quality of service and timely service . It took several months to service…read moreout AC that was installed by them . After the service, although the AC worked the pump that was replaced continued to make a loud noise. Noticed the AC was leaking water and damaged our wood floor , had to call another company to fix . The pump was so poorly installed it had come apart therefore allowing water to leak into to our floor . In summary , Matt never took responsibility for his late and poor quality of service .

I can't say enough about these guys. They came in on a Sunday, a day before Xmas Eve to install a…read moretemporary solution to my broke furnace when it was 22 degrees, so my family would not freeze. Then came back next to fix the problem at a reasonable price. They really care for their customers. Thank you so much.

I have been a customer of Spartan for over 20 years. What can I say except that John, Stavroula and…read moresons run a top notch, customer focused business. Reasonable oil prices, prompt delivery and repairs as needed. And they are super friendly, nice people. What more can you ask for?

I had a whole home heat pump installed in January 2025. I had a lot of questions on different…read moremodels and their team did a great job chasing down answers to my questions and following up. Once work was scheduled, they were very prompt and clean. There were a lot of guys between electricians and HVAC and they did a relatively quick job. I only had 1 weird thing happen. After install, they let me know that they needed to set the thermostat to have the back up heat come on at 35 degrees but after the Massave inspection they would come back and turn it down. I was dragging my feet on the Massave paperwork a bit until I got my first electric bill for $800! I contacted Massave to get them out for the inspection, but they told me they don't do an inspection and also don't recommend the setting the technicians told me were necessary and contributed to my huge bill. I informed Essex County Craftsman and they told me they would get back to me. I never heard back so I figured out how to do it myself. Still not sure if I chose the appropriate temperatures for my system but I just can't have another bill that high. It sounds like the communication between Massave and authorized technicians is not great and I hope this improves.

Highly recommend! These guys do incredible work. I have used them for our family business, as well…read moreas my place of employment. These guys know the trade well and are priced competitively if you want it done right.