1. Aspen Dental - Oswego, IL

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    Oswego, IL

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    Aspen Dental - Oswego, IL

    3.4 (5 reviews)
    Open • 8:00 am - 5:00 pm
    Updated a few days ago

    Services - Aspen Dental - Oswego, IL

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    5 months ago

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    Ask the Community - Aspen Dental - Oswego, IL

    Smile Obsession Dental - Montgomery

    Smile Obsession Dental - Montgomery

    4.2(52 reviews)
    2.3 mi

    I am extremely disappointed with the periodontal treatment my mother received at Smile Obsession on…read moreAugust 5, 2026. I accompanied my mother to her appointment, where she was diagnosed with needing four-quadrant scaling and root planing (deep cleaning) and was billed for treatment of all four quadrants. The entire appointment lasted approximately 30 minutes. As a dental hygienist myself, I was concerned enough to have my mother evaluated again on September 2. At that appointment, I observed significant remaining calculus, including calculus on the right side that had not been adequately addressed. I subsequently had to provide additional periodontal treatment, including re-treatment of the right side and completion of the left side. I am currently requesting that Smile Obsession's higher-level management/clinical leadership review my mother's records and treatment and address our concerns regarding the care that was provided and the charges incurred. Staff was unable to provide any assistance on the matter as it now has to go to the people whom are actually in charge. I am posting this because I believe patients should be able to make informed decisions about their dental care and should feel confident that the treatment they are paying for is being thoroughly provided and documented. I hope the company takes this concern seriously and provides an appropriate resolution.

    I never went to this company. I had an appointment on April13 and 3 days before the appointment…read morethey notified me in the morning that I had to call by 1 pm or they would cancel my appointment. I work during the day. So I didn't even get the message until after I got off which was well after 1. By then they already cancelled the appointment. The worst part was they billed my insurance company for over $400 for a cleaning, exam, and X-rays that they obviously did not do. I have never met these people. Never give this place your insurance info until you are there. Now they claim I was there on 5/5. Um no.

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    Aspen Dental - Oswego, IL - generaldentistry - Updated October 2026

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