From the check in with the office staff, quality of care and follow up excellent dentist. Best I've…read morehad in years. Highly recommended!

They made my son a balloon animal. Enough said. Lol My husband and I are going to switch our care…read moreto here after taking our son. Truly impressed with the office and staff!

Dr McGavin and Kitty my hygienist are both excellent, knowledgeable and so friendly. The office is…read morenew, clean and state of the art. Highly recommend this practice! Your teeth will thank you

Everyone in this office was over the top nice and professional. They squeezed me in with an…read moreemergency extraction as a new patient! I was in dire pain and my dentist emergency line wouldn't even return my calls. I was super scared to have the procedure but was pleasantly surprised that it was completely painless. I'm so grateful. Thank you all for you help

I was worried about coming here for my root canal because of another review. I'm happy to report to…read moreanyone concerned, Edward Kosakoskis contract with VMD was terminated. I saw Dr John Hong and he was efficient and kind. He did excellent work! The care they took with me was amazing. I expressed my nervousness around dental work and everyone was very kind. They didn't attempt to get me to pay for anything extra and the office ladies were very clear with every form I signed and every expense that could be charged. They are very transparent with what's going on both sides of the desk.

I got an email asking me to review this company so I will. NEVER GO HERE !!! I just moved to town…read moreand called to verify they were a provider with my insurance, so I was a new patient. They say new patient is $59. I have two dental insurances. They billed my visa for my copay which I authorized of $10. They insisted because I need periodontal work I had to have some laser cleaning not the regular cleaning. They opened a credit card in my name that I told them I did not want. It affected my credit score. They then credited back the charge but did not cancel the account. I know because I got a card in the mail. Now obviously I will keep the card because if I close it, my credit score will be affected. They have a sign at the front desk when you walk in to contribute to a water charity $30 and receive $100 credit on my account. They then charged my Visa an additional $916. They did NOT submit my claim to my primary carrier, only to my secondary insurance which is my medicare. I am a senior citizen and I think they like taking advantage of seniors. These people are a racket and are upselling you the whole time. NEVER GO HERE !!! I am reporting them to the insurance commissioner and county senior abuse hotline. They deserve 0 stars but that is not an option.

Dr Gollab and his staff do a great job! This is a "real" Dentist, who knows his Craft…read more Professional and up on the latest dental technology. I highly recommend you go to this office. Forget about the chain clinics. Get truly personal care at Viera Dental Arts

The rude. She don't know how to talk to Patient. She talked over you. You cannot get to say at…read moreyou. She screaming at you after about your bill. She yelling she need to take a customer service class.

I had 4 appointments with Smile Design & Wellness Center and I experienced unprofessionalism,…read moredisorganization and a controlling atmosphere amidst a very uncaring attitude. (1) I waited over 2 months to see Dr. Rob Brown, as a new patient, and after meeting with the office manager, I was told that I would instead be seeing Dr. Edwards. I told the office manager that I had waited 2 months to see Dr. Brown and found this "switch" to be very disreputable. Dr. Brown was 45 mins - 1 hr. late for my appointment because he had squeezed in someone ahead of me as an emergency. (2) I had a $168 teeth cleaning that felt like I was being waterboarded and my teeth were being sandblasted. The teeth cleaning seemed to abruptly stop as the next patient arrived. For $168, I wondered if they had done a complete cleaning of my teeth. (3) One of my front teeth suddenly experienced gum recession, loosened and fell out. I called for an appointment and was told that Dr. Brown was out on surgery, but Dr. Edwards could see me. I had expensive X-rays ($471) done and Dr. Edwards told me the condition was not that uncommon and that 4 of his teeth experienced a similar condition. I was OK with my "partial" being ready by Thursday (a week) and didn't ask for it to be done quicker. Specific information about how the partial would look was not discussed or provided to me. So after paying $1,437, I was looking forward to getting my partial next week. (4) I was contacted by text and told that they wanted to delay my appointment to get my partial an hour later. This dental practice (office manager) switched half my appointments up or back at the last minute with little advance notice. The dental assistant placed a thick retainer in my mouth that was unlike any partial that I had ever seen. Worse yet, the tooth in the partial didn't match the size or color of my other teeth. I told the dental assistant that this was not acceptable to me. Dr. Edwards agreed that the partial didn't look right and apologized for the error. I was told that the redone partial would likely come in the next Wednesday and Dr. Brown would be back by then. When I went to schedule my appointment to receive the redone partial, they told me I'd have to wait until Thursday for an appointment. I mentioned that Dr. Edwards said that the partial would likely be back on Wednesday. I was told that although Dr. Brown was back, he was all booked up and Dr. Edwards was in surgery that afternoon. Recalling how they squeezed in someone ahead of me on my initial appointment, I asked to speak to the office manager. She arrived and I pointed to her office so that we could talk privately about this situation. She was unwilling to meet with me privately and said that she could only give me a minute. I mentioned that I waited over an hour when Dr. Brown squeezed someone in before my appointment and asked if they would show me the same consideration and squeeze me into Dr. Brown's Wednesday schedule. The office manager and Dr. Edwards were offended that I asked for a Wednesday appointment! I reiterated that I wanted to get the partial ASAP. They wouldn't work with me to try and make up for the delay and poor workmanship of the first partial, so I reluctantly settled for the Thursday appointment. As I was driving away, the office manager, who only seconds ago could only spare me one minute, came running after me and told me that "I wasn't a good fit" (see other reviewer's "not a good fit" review) and they were going to refund me the cost of the wrongly made partial. That is accurate! I am not a good fit for disorganized and disreputable behavior, poorly made dental appliances, excessive fees and a very controlling dental practice. I am glad to be gone from this dental practice and just wish that I had heeded the bad omens about this practice that were there from the start!

Just had my first, second, and third appointments all in 2022, and Dr. Haley Freymiller is…read moreabsolutely AMAZING. Like a lot of people, I never enjoyed going to the dentist (who does, right?), but Dr. Haley somehow made the entire long process of getting fillings, relaxing, seemingly short, and easy. She is so gentle, detailed, kind, and genuine, that I drove over an hour to see her to have some fillings done that I had been putting off because of the pandemic. She is an expert who truly loves helping her patients with their dental health, and it shines through in all that she does. I recommend her for both adults and children, as she is incredibly kind and caring to the tenth power. She uses some of the best BPA-free materials, and has newer technologies like DIAGNOdent to detect cavities accurately, which a lot of other dentists don't have. She also takes ample time for her patients, answers all questions, and never rushes her appointments. Her office also offers patients everything from themed rooms (Star Wars, Space, Music, etc.) herbal tea, blankets, and massage chairs, to Pandora music and ceiling-mounted TVs with Netflix movies with headphones to pass time during dental treatments. Who would have thought going to the dentist for fillings would be on par with a spa day or a mini vacation. The staff is amazing and super kind as well; I could literally hear them smiling over the phone whenever I called to make an appointment. If heaven had a dentist office, Dr. Haley Freymiller would definitely be on the team; that's how awesome she is. Thank you to Dr. Haley and to everyone at the Smile Design & Wellness Center!

STAY AWAY. Will rip you off. Force you into extras that you don't need. Very displeased with their…read moreservice. Going elsewhere after one visit, for sure.

I would rate this place 5 stars. The staff team members are so polite especially the people up…read morefront. One worker named Amaya helped me out the most by giving me really good information on when I first came to this dentist which I was thankful for

Love this place and have been a patient here for 14 years - my whole family loves all the doctors…read moreand staff! Thorough, holistic dental care - really top notch quality! You won't be disappointed here if you're looking to be proactive with your dental health.

Charges too much for being in SIDS plan with Cigna. Not a good attitude. Crown was not sent out…read moreto lab, done in house, looks fake. Luckily it's toward the back of the mouth.

I've been a patient at this dentist for a little over a year now I think. And most every case…read moreexcept for one of the cleanings I've had a very dissatisfactory experience. I recently had a tooth extracted and it was probably the worst tooth extraction I've ever had. I have had a total of 7. 6 of them by other dentists and one at this dentist. What should've been a routine extraction has resulted in the most pain I have ever felt. Dentist was extremely rough in removing the tooth and did not section it like she should have given how difficult it was to remove. Instead, she just pride and pride and pride and Hurt most all my other teeth on the top in the process. Her response to the pain was "it is normal". Based on my experience with other dentists, this is not at all normal. Some pain is expected. Given the severity of the pain I would have expected, and in fact, asked for a prescription painkiller to deal with it. Their response was "take Tylenol". They have no after hours number and the phone does not even go to an answering machine after hours. You are just stuck with whatever happens or you can find somebody else. I'm incredibly unimpressed with my experience here.

I'm a new patient but from the work Dr. Hernandez has done I'm impressed with the service and the…read morestaff. Special thanks to Caylee who made me feel very at easy at my 1st visit.

If I could give negative stars, I would do just that. This dental office is absolutely HORRIBLE!…read moreDr. Lee is a joke! Stay away...I'm so glad I never went back to them for my appointments. My wife has been totally drug through the ringer. She's experienced broken promises, they're un-responsive, not truthful, un-empathetic, un-professional, totally un-reliable. They can't even do graphs and measurements to make her a temporary tooth. They've tried 3 times and all of them have come in wrong....3 strikes and we're done with them. Negative 10 stars!!

Just moved from Miami to Viera and needed to find a new dentist, I made an appointment with Viera…read moreDental Design Studio and immediately entering the office I was greeted by a nice receptionist who helped me sign up, the hygienist Sheri was excellent talked me through the whole procedure took very good care of me, next I met Dr Lee who is now my dentist, he had a good personality which is a must for me, especially when it is my dentist

I had my initial intake at Sage Dental in Viera today, and it was genuinely amazing. I've had a lot…read moreof negative dentist experiences in the past, but this visit completely changed that for me. From start to finish, everything was seamless and comforting. A huge thank-you to Larry, the dental assistant, and Scotty, the dental hygienist -- both were so kind, reassuring, and attentive. And Dr. Lorena was absolutely wonderful. I felt cared for, respected, and truly at ease the whole time. I'm so grateful for this team. If you're looking for a dental office that's compassionate, professional, and welcoming, I can't recommend Sage Dental in Viera enough.

If I could give less I would. 4 days of nightmare just trying to set up an initial appointment for…read moreconsultation on new dentures. Unfortunately will have to go out of network. If they can't set up a simple appointment how as I to trust them with expensive dentures. Unfortunately this is the now healthcare direction.