My appointment today was at the time promised. All employees were professional, educated and personable. From the front desk to technicians to the Doctor, the service was beyond my expectation! Each step I was treated as if I was their only concern. (I wasn't the only patient there) The fees were very fair and the gal giving me the quote was caring and a good listener. I need to return and this is the first time ever I'm not dreading returning to a Dentist! Thank you Aspen Dental Group for a comfortable, easy visit! read more

Horrible customer service this company will have you jumping through hoops for an appointment. They asked to reschedule not once but twice. Will not be trying again. They put me in such a bad situation. Now I am scrambling trying to get an appointment else where. Sarah is the receptionist very unhelpful. read more

I've been a patient with Aspen Dental for a while now and I've always received great service. Dr. Walker and my Dental Hygienist Paula are wonderful. The staff is kind and helpful, I always appreciate the support and encouragement from Vanessa. She gave me instructions and advice for my aligners. Overall, amazing staff :) read more

I came here a few years ago to get a cavity removed. They did a good job removing the tooth with the cavity but after the operation they recommended I get fillings for all my teeth. They convinced me I needed this and I wasn't sure about it. After they persuaded me to do it they drilled my healthy teeth to replace with a filling that will wear over time. This is not ok. I didn't like it and should've said something, but they should not be pushing these unnecessary procedures read more

i gave chance after chance and they show time and time again they're overcharging and playing with my money. they have overcharged me and my husband twice on services that should be covered by our insurances and take they're sweet time to credit the credit cards we're pretty much forced to charge. I say forced to charge because in our specific situation a free annual cleaning is covered by our insurance but they thought we needed a deep cleaning that they can over charge for and they refused to give the free annual cleaning to us because we "needed more." the first time they over charged my husband and we only found out when we called our dental insurance and they told us they overcharged and told them to correct it. when I went a year after my husband they did the same thing and now that i got a letter from them saying they overcharged charged and should only pay $100 something instead of $500 , now they're saying I only have credit of $93 ? MAKES NO SENSE WHERES MY MONEY. the x-rays they took that they claimed showed i needed more extensive cleaning was the same as they took years ago when I first went to this place and I got my free annual cleaning no problem . I'm done with this place and they should be reported on how they conduct their business and financial charges. read more

Vanessa has made my experience here at Aspen pleasant. She is professional, excellent communication and very knowledgeable. I definitely have felt welcomed thanks to her. read more

I live how the smart and kind team take their time cleaning my teeth. I walk out every time feeling ultra clean and pampered.

The staff here are super friendly and made me feel welcomed. The doctor was transparent and helpful during my visits. I've been going to this location for a few years and it's definitely one of the better dentist offices in Clovis. They are a bit pricey, but that also depends on how good your dental insurance is. read more

I'm a strong believer that Customer Service goes a very long way. Bernice has been so helpful and is the reason I return.

Went here for a cleaning,fillings, and clear aligners. The staff here is very kind and helpful. Even though I'm a new patient they treat me like they've known me for so long and are always informative and professional. I wanted to thank Abby for being very professional with her work ethic and how caring she was with the things I needed to have a great experience here. read more

Be careful! This place tries to rob you in different ways! I was scheduled for my second cleaning in October. They called to remind me my appointment and then told me that I had to pay $60 something. I questioned WHY because I have PPO. They told me that because my insurance only covers ONE CLEANING a year! "My insurance is PPO, that's not possible", I said. Then I called my insurance to confirm immediately for benefits of doubt, and yes, I have TWO cleanings per year, NOT one! I called back to the office and they told me that I MADE A MISTAKE. They said "it's the X-Ray that's NOT covered this time, not the cleaning". They lied after I revealed the truth. Then they said the X-Ray costs $60 something. I said I do not need another x-ray, I just need a cleaning. Then they told me "it's highly recommended by the doctor". Yes, it's recommended, not mandatory! They said "let me ask the doctor to see if it is okay", then HUNG UP ON ME! I will NEVER EVER go back to this place! Actually my husband had a very expensive with this place as well. He made an appointment for regular cleaning, then they told him he needs to do some $30-50K surgeries. My husband said he had to think about it. Then they told him "you can finance under your wife's account NOW and she can pay for it!" What? Excuse me? They tried to manipulate my husband to sign up for a financing plan without giving him the chance to discuss with me!!! Then they REFUSED to do ANY cleaning on him, claiming that they didn't have time, on the day he scheduled for a cleaning! At the end, they billed my husband a FULL bill of X-Ray, evaluations, etc, which were supposed to be cover by insurance, just because my husband was not stupid enough to be manipulated! Stay away from this place! read more

I went in for a cavity, months later ended up with a root canal and continued pain because the dentist didn't know why I was having pain. And, I could not chew on that side forever. read more

This office staff needs to be retrained. The people get upset because you have to reschedule an appointment. Not to mention their ability to make a simple partial you have to go back 5 times for fittings only to receive them and the teeth fall out while eating scrambled eggs. I would not recommend this business. read more

Excellent customer care! I take my dad here for his dentures, they make sure he's taken care of properly.

Worst Place ever. High pressure to purchase what you do not need. Once you decline all their extras they treat you like crap and make you wait. Way over charged what insurance will pay. Stay away from this business. read more

Best ever I love this dental office, nice and understanding. Office experience was GREAT loved it.

Let's see. tried to charge me for a 6 month check up when they are supposed to be 100% covered under my insurance. Crown and filling lasted less than 2 years. read more

During my visit I had one of the dental assistant by the name of Vanessa be rude and impatient with my daughter. Although this interaction was upsetting my treatment and my daughters was excellent. read more

Outstanding! My mom got COVID-19 and her dentures were lost while she was hospitalized and in rehab for three months. While private dentists refused or cancelled my mom's appointments between March-May of 2021, Aspen Dental staff were excellent and they replaced her dentures within a few visits! My mom was so happy to be able to eat solid food again! Thank you Aspen Dental! I was disappointed that they don't take Medical, but it was worth the self pay to get her some new teeth. :) read more

1st time visiting the office front desk clerk was superfriendly, I had a great experience with Teriti She is super sweet took time to give us everything in greater detailed explain priceing and put together a dental plan. X-rays We're a breeze Bea , super gentle and super sweet and every polite. Doctor Messa, oh my goodness provided us with all the information we need moving forward with our dental care can't thank them enough for their great service definitely will return back ! read more

I totally will recommend this dental office to all my family and friends. Best experience! The front desk ladies were very efficient and friendly. The dental assistant Beatriz was super sweet and kind. Dr. Meza was the most professional, knowledgeable, and caring dentist. Paula the hygienist was amazing, she was gentle and I felt very comfortable with her. She got me in the same day for my cleaning. I am glad I decided to move to this dental office. read more

This place sucks!!!!!! The staff in front are nice. But when I went back the doctor and Paula made me feel like I was a walking disease. As the whisper about what was going on with me. Did a cancer screening and I heard the doctor say to Paula I notice that but she's getting referred out anyways. So why charge me for a cancer screening then!!! I will not be going back. I will make tell all my family and friends how horrible this place is. This is for the Clovis location 1315 Shaw Ave suite 102 read more

I can't praise them enough! I went there for a consultation to have my wisdom teeth extracted. They took many x-rays and even 3D scanning, they're very up-to-date with current technology. My previous dentist claimed I only had 3 wisdom teeth and insisted I didn't need them removed, despite my jaw pain. Aspen showed me my x-rays and found all 4 wisdom teeth! They were incredibly informative, they listed many treatments after extraction to help with jaw pain, receding gums, gingivitis, and overcrowding. Because of my pain, I could have all 4 wisdom teeth removed the next day without waiting for a referral to elsewhere! They're amazing with customizing a treatment plan so I was only paying for what I needed and putting extra services on-hold. They're honest about costs, no hidden fees or charges. No judgement, no side-eye, no shaming or guilting you into procedures I couldn't afford. The extraction was so quick! Dr. Sanajay was friendly, frequently checking in on my pain levels (no pain at all), and kept me informed of what was happening. I used to dread going to the dentist and would always leave bleeding and feeling worse than when I went in. Broke millennials, please go here for dental work! They'll actually listen you and not repeat bullshit like "well you're bleeding cuz you don't floss." Aspen will actually figure out what's up and treat you! read more

This place was not for me. They charged my insurance 1600$ for a cleaning and didn't tell me until later how much it was. Now I have a credit company coming after me for a 600$ out of pocket fee. Then when I ask the finance "lady" at Aspen Dental she tried to lie to me about it totally dishonest, disgusting and disappointed. read more

I am writing this in an attempt to help anyone who finds themselves in our situation. After numerous visits and decisions Aspen devised a treatment plan for my 83 year old mother. They stated ALL her remaining teeth needed to be be pulled, top and bottom, and dentures top and bottom made. On the day of the procedure, pulling all her teeth, it became clear mom couldn't tolerate the recommended procedure. We were never informed or offered an oral surgeon, rather the procedure was to be extractions under injection by the dentist. The scheduled procedure was stopped and as mom remained in the dentists chair "numbed with injections". I was taken to the desk to discuss our options. After a long computation period on the computer the office sales team stated it would be an ADDITIONAL $5,000 to see the oral surgeon that was at this site. He apparently rotates from location to location and we could rebook the procedure. In addition to this shocking development I was informed that this oral surgeon portion would NOT be covered by her DELTA DENTAL insurance. (Everything prior has been). Now the reason we came to ASPEN In the first place is they accepted her insurance and they stated they did everything IN-HOUSE. We left after considerable frustration and pain and suffering without treatment. Fast forward 3 months and after seeing a reputable dentist AND oral surgeon it has been determined that mom needs 6 teeth pulled and a treatment plan for a partial upper denture. The new dentist also discovered mom has a bone pattern in her lower jaw that will make lower dentures very painful and possibly unwearable. This was NEVER discussed at ASPEN DENTAL. My point and complaint is Aspen Dental effectively did a "bait and Switch" with a vulnerable senior who took them at their word. They also are more concerned with the bottom line and have undisclosed ways to increase profits all while touting their in-house approach. They seem to disregard patient pain and suffering, something I brought up multiple times, for the bottom line. All said and done, I am thankful we didn't proceed with this clinic and found reputable doctors that created a treatment plan that fits the patient's needs. I will say the employees at Aspen were very nice UNTIL we questioned the lack of transparency I've described. They then became silent and adopted a "take it or leave it" attitude. We left it... read more

Aspen is such an amazing company! Dr. Meza and his amazing staff took amazing care of me during my office visit. The staff is accommodating and extremely friendly. The team far exceeded my expectations and prior experiences in other dental offices. I highly recommend! read more

First time here and will definitely recommend this place to all my loved ones. They take care of you here and make you feel safe and comfortable. Very great full I came here instead of western dental . Prices are better and the staff actually cares about you and it's quick service. Thank you to Robert, Edline and Michelle for taking good care of me you guys are great people . read more

They have been doing an amazing job. The front desk staff sorry forgot his name horrible with names he was so nice even helped me with my phone. read more

I needed to get my wisdom teeth extracted and was told it was urgent from my dentist however their rates were much too high so I came here. I called this place asking if I would be able to get my wisdom teeth extracted by them and that I am a new patient. The person over the phone reassured me that I not only would be able to get them extracted but that I'd be able to get them extracted THAT day. This was a huge relief as their prices were much lower and I am in pain. The person over the phone let me know I can't eat anything for 12 hours prior to the appointment time so I made sure not. After dragging a close friend with me, knowing I wouldn't be able to drive afterwards, the lady at the counter the day of my appointment let me know that the appointment was not officially set in their system but seemed to be "pending"? She let me know they'd still be able to see me however it wouldn't be until 4 hours after my appointment time. I was already super hungry and made myself wait 12 hours, I didn't want to wait 16 hours and then some from the recovery period to be able to eat again but I figured I don't really got a choice if I wanna get it done today. I said yes and she let me know that it wouldn't be the extractions for today only a general check up and if I get referred then they would set up another appointment time to get my extractions done. At this point I was much too angry to continue and left. I can't believe how unorganized this place is! read more

after posting having a horrible experience, that their only a white collar dentist, since i only wanted the least expensive i never heard back from them, except your not insured, after paying dental insurance for ten years the truth finally came out there's no service there that's affordable , so now they returned their call because i told the truth , so unless you have 3000.00 in your pocket go somewhere else read more