This place is awesome. Check in was a breeze. Being in the health care field, I'm very particular…read morein who I choose for my care. One must make an awesome first impression for me to continue going to receive care. The dental hygienist did that! She was very professional and enjoyed talking with me about current events, and I didn't mind that there was a student in the room watching as well. The doctor's first words to me yesterday were "I'm digging the bow tie!" He was able to tell me what's wrong with my teeth (not much) and how to fix it and what to expect. I highly recommend Dr Simon and staff!!

At age 58 Dr. Daniel Simon is probably one of the greatest dentist I have ever had. He talks you…read morethrough every part of the procedures as he is performing them and along with his staff keeps you very well informed of not only what is going on how they are doing what they are doing but making sure you were as comfortable as you could possibly be. His staff and his facility it's probably one of the finest I have ever been a part of. I would definitely recommend this dentist to anybody.

Very Rude, Very rushed. Do not care for the patient's well being. They are herded in and out like…read morecattle. They do not have a recovery area for the patient to be monitored post procedure/Anesthesia. If there are any complications for any medications administered during the procedure they do not wait to see if there are any adverse reactions. This is supposed to be medical care, any PCP that gives you a shot makes you wait at least 10 to 15 minutes if not longer to make sure you're ok. If you are looking for friendly medical/dental staff who actually care I would suggest another provider, you won't find it here. The customer/patient service was terrible on top of all of that. Flat out rude.

My son is special needs, Autism, and had all 4 wisdom teeth out. They handled him perfectly and…read morewent above and beyond! The nurse on duty and staff are top notch! Thank you for making such a scary situation in to a good experience for him

I came to Westen Dental Group because of an extremely negative experience I had with a local…read moredentistry practice. I have not rated that practice out of respect, but I can tell you immediately, Westen is amazing! First, Emily, my dental hygienist, was professional, kind, gentle, and compassionate. She explained every single step of the process clearly. My teeth felt so clean afterward! During my cleaning, my one single crown came loose--I've had trouble with this crown since the beginning. I am actually so glad it did come loose! Because then Dr. Evans came in and identified the problem with that crown. I am now set up to have this forever problematic crown fixed, with a professional team I trust. They also lay out the treatment plan clearly, as well as the expected bill. This is the best dentistry experience I've had. Would recommend them to anyone!

A previous dentist told me I needed 2 crowns. Westen Dental was honest enough to let me know all I…read moreneeded was replacement of an old filling. I have found my new dentist!

Beth Bramer is a rude and unprofessional insurance coordinator. This place does not care about…read morepeople who do not have insurance. Inconsiderate and inhuman.

My daughter had a molar that needed to be taken out and I had taken her to another dentist that…read moreended up referring her out because of her anxiety. So glad we chose this office. The staff and doctor have been wonderful! They explained what would be done, which lessened her fears, and kept me up to date in her progress. They have been extremely helpful and will definitely refer others here :)

I wanted to wait on this review until I went through at least 90-95% of the process. And that's…read morewhat it is, it's a process. Everyone's needs are different and will have their own experience. I am only here to share mine. First off, the consultation was very informative and there were several options I was given for my needs. No pressure, just straight forward and informative. The surgery went very well and to be honest, I was concerned about the fact I would be awake for the entire process. The pain was very, very minimal. Even afterwards. I can tell you that Dr. Rice, and his entire staff are not just professionals, they are very courteous and friendly. I appreciate the fact they are committed to getting it right! It's obvious to me they are not only committed to patient comfort and care, but satisfaction as well. I am VERY satisfied with my experience thus far and can only say that I am thankful for Dr. Rice and his team.

My father purchased dentures from this office, and they broke within only three weeks during normal…read moreuse. He did nothing unusual that would have caused this. His previous dentures lasted approximately 15 years, so this experience has been extremely disappointing and unacceptable. When we contacted the office, they refused to provide a refund. They have also repeatedly pushed back his appointment to address the broken dentures, leaving him without a properly functioning appliance that he already paid for. This ongoing delay has affected his ability to eat comfortably, his confidence, and his mental well-being. My father is a senior citizen, and I am deeply concerned about how this situation has been handled. We expected the office to stand behind its work and resolve the problem promptly. Instead, we have experienced delays and no satisfactory solution. Based on our experience, I cannot recommend this office.

Great Day @ the dentist today! Painless !!…read more Superior service and excellent staff!! #bestspadayever! #painlessdentristy! #greatstaff!!

My first visit to Simon Dentistry was great. I'm so uncomfortable with my teeth and all things…read moredentistry. They made me feel so comfortable about I had to have done. Dr. Simon and his staff are super friendly!

My wife and I have gone to Dr. Travelsted since he opened his practice and are very pleased with…read morehis skills and dental team. Recently I had a very painful cracked tooth, I called Dr. Travelsted, and he said to come right in. After examining the tooth, he determined it needed a cap. In a couple of hours the cap was on, pain gone and the fit was perfect. Dr. Travelsted and his team made the permanent cap on sight, no temporary, and not having to return on a later date for the permanent cap. He is a very skilled and personable dentist.

Second visit to Southern KY Smiles and Dr. Travelsted. They do an excellent job. Courtney was my…read morehygienist, she was professional and prompt. Took X-Rays, full cleaning, and exam by Dr. Travelsted and was out within an hour. I recommend them highly!

Well guess what? I still had a hard time finding this location. Maybe the third time will be…read morecharmed? Surely I can remember that it is on the right, not far from where I turn in from Scotts. Rd? After going past it again..........and turning around...........again, I finally located it. Maybe I am just a dufus....haha. But this time they received me, as I was on time, Yah!! And the girl that cleaned my teeth did a good job, I was satisfied!!

Best dentist office around! Everyone is friendly and professional. I've been going to this office…read morefor many years and I'll never go anywhere else.

The staff has been great overall for the last few years, but the atmosphere has changed so much. It…read moredoesn't feel as family oriented and caring. That may sound silly but it feels like I'm just a number. I have had 2 different crowns done and BOTH chipped within weeks of placement. I knew I was overpaying but went ahead and anyways. I should have taken it as a sign when they asked if I wanted to purchase insurance for the tooth. That is ALARMING. It should be reliable or fixed anyways after what we have to pay. I appreciate how kind the staff has always been, but I worry about how predatory the billing process can be. They rush you thru, give you quotes and say they need payment now, then afterwards I realized that things didn't line up. Feels like a car lot. I wanted it to be better.

They were at first unable to locate my file. (Brand new employee, zero office support for her while…read moreEVERYONE was on vacation...) They then canceled my appointment without telling me... creating an additional 17 day period of me being in pain with a broken tooth. The support staff was CLUELESS. Literally unable to pull up my account at all. The office manager was rude, smug and dismissive. Basically, we're so busy that we don't need your business. Zero apologies. Zero accountability. I NEVER leave bad reviews. I think this is my second harsh review left anywhere. But I'll be talking about this from my personal and my business pages on social media. And I'll be leaving this review every single place I can find to leave it. BEYOND TERRIBLE EXPERIENCE WITH THESE YAHOOS.