They were at first unable to locate my file. (Brand new employee, zero office support for her while…read moreEVERYONE was on vacation...) They then canceled my appointment without telling me... creating an additional 17 day period of me being in pain with a broken tooth. The support staff was CLUELESS. Literally unable to pull up my account at all. The office manager was rude, smug and dismissive. Basically, we're so busy that we don't need your business. Zero apologies. Zero accountability. I NEVER leave bad reviews. I think this is my second harsh review left anywhere. But I'll be talking about this from my personal and my business pages on social media. And I'll be leaving this review every single place I can find to leave it. BEYOND TERRIBLE EXPERIENCE WITH THESE YAHOOS.

I came to Westen Dental Group because of an extremely negative experience I had with a local…read moredentistry practice. I have not rated that practice out of respect, but I can tell you immediately, Westen is amazing! First, Emily, my dental hygienist, was professional, kind, gentle, and compassionate. She explained every single step of the process clearly. My teeth felt so clean afterward! During my cleaning, my one single crown came loose--I've had trouble with this crown since the beginning. I am actually so glad it did come loose! Because then Dr. Evans came in and identified the problem with that crown. I am now set up to have this forever problematic crown fixed, with a professional team I trust. They also lay out the treatment plan clearly, as well as the expected bill. This is the best dentistry experience I've had. Would recommend them to anyone!

A previous dentist told me I needed 2 crowns. Westen Dental was honest enough to let me know all I…read moreneeded was replacement of an old filling. I have found my new dentist!

I had to have all my teeth extracted and got dentures. I went to AspenDental for everything. They…read moreexplained step by step what to expect and how long it would take. The staff is great. They are really friendly and knowledgeable. No regrets. They don't push anything on you. Again, highly recommend them. That first day after extracting all my teeth is uncomfortable but you will be fine. The 3Rd day I did have some pain due to everything wearing off, I took Tylenol and was fine I just rested that day. The process is different but no regrets on choosing them. If you have questions they answer them. The staff is wonderful!!! Also, I have had a thing about dentist since a child, but they were great and reassured me. While extracting they comfort you! March 5, 2026, Hazel Witcher

Had a great experience here. The assistant Madi was an absolutely gem of a person. Would recommend.read more

Absolutely every provider at this establishment does their best to provide comfort and proficient…read moredental care at this facility. I had a dental emergency and they worked me in that very day for a reasonable cash amount to do X-rays and a basic exam. I had crappy insurance that is not in their circuit and I chose to pay a little higher cash price than perhaps I could get somewhere else just because of the level of customer service and caring at this facility. Dr. Naz and Gabby were exceptional -- as I would rather have work on any other part of my body and I get anxiety over dental work.

Excellent office staff and dentists. I had a crown come off on a Thursday night. I was able to get…read morean emergency appointment on Friday morning. The kindness and compassion shown by all employees make you know you are a valued patient. I felt confident I was receiving the most up to date quality care available. I highly recommend this extremely clean and quality dental office. They have their own lab so it is efficient and patient friendly.

I hate seeing a dentist, but I'll make an exception for Dr. Ross (& staff) at Hartland Dental. No…read morewaiting, appointment on time. ALL the latest equipment for treatment and diagnosis. Very gentle DMD and hygienist. Very professional. They both caught a budding problem before it became a major problem. A truly satisfying and painless experience.

The office staff is friendly and polite, but Laura Ross is not a good dentist at all. As I have…read morefound, due to lake of knowledge and experience, she might not be able to understand what the problem is. It takes a few weeks until you find that she did not fix the problem. Also, never take her recommendations seriously. Overall, I do not recommend her at all.

If you are using this group to extract for dentures, I would not recommend them. I had my upper…read moreteeth removed for dentures and no help or information was provided to me for care and healing of my mouth after the denture was seated in place. I wasn't told if and when the denture could be removed, if I should rinse or care for my mouth, when I should resume my regular medications, nothing. I wasn't told provided a pamphlet that would have been helpful had I had implants or no dentures at all. But nothing on what to do after the denture was placed. I did get help from my regular dentist who made the dentures and who I will be working with, but nothing from the people who remove my teeth and pushed me out the door. I only gave them a 3 stars because they were very professional in contacting my insurance company and collect the balance due from me before the surgery. They were efficient in medical monitoring and I don't think I have anything negative on the prep for surgery. It's the aftercare and lack of aftercare and instructions that makes me mad. And the 4 phone calls I made and leaving a message that I was "pissed" before they called me back.

Very Rude, Very rushed. Do not care for the patient's well being. They are herded in and out like…read morecattle. They do not have a recovery area for the patient to be monitored post procedure/Anesthesia. If there are any complications for any medications administered during the procedure they do not wait to see if there are any adverse reactions. This is supposed to be medical care, any PCP that gives you a shot makes you wait at least 10 to 15 minutes if not longer to make sure you're ok. If you are looking for friendly medical/dental staff who actually care I would suggest another provider, you won't find it here. The customer/patient service was terrible on top of all of that. Flat out rude.

I wanted to wait on this review until I went through at least 90-95% of the process. And that's…read morewhat it is, it's a process. Everyone's needs are different and will have their own experience. I am only here to share mine. First off, the consultation was very informative and there were several options I was given for my needs. No pressure, just straight forward and informative. The surgery went very well and to be honest, I was concerned about the fact I would be awake for the entire process. The pain was very, very minimal. Even afterwards. I can tell you that Dr. Rice, and his entire staff are not just professionals, they are very courteous and friendly. I appreciate the fact they are committed to getting it right! It's obvious to me they are not only committed to patient comfort and care, but satisfaction as well. I am VERY satisfied with my experience thus far and can only say that I am thankful for Dr. Rice and his team.

I give this place 0 stars.i had to choose 1star to post…read more Got a set of economy dentures there a few years back and had issues with them fitting but I dealt with them but someone accidentally threw them away last year. So here I am saving the money for a new set. I finally got the money to get them and I go in and waited in the waiting room for 2hours after my apt time.. while watching several people get took back that came in after me. I waited patiently didn't say a word about it. I get my dentures later on that afternoon and they automatically looked to big for my mouth. The actual teeth that they used we're huge.. and I put them in and they r actually slanted inwards, and offset(the line between the front top set isn't even in the middle it's off) I look like a beaver when I wear them. I told the lady they looked funny she asked that I try them for a couple days that they looked good. Everyone I have come in contact with that knows I just got them and paid 600.00 for them asks me y they used the big size teeth in them. I make an apt to go back which took another week, I get to my apt and wait for an hour after my apt time just to be told that I have to pay ANOTHER 100.00 TO GET THEM FIXED!!!! As u can imagine it didn't set well with me. I asked for my money back they tell me that they keep 20% of the refund for the "materials" now.... I'm furious at this point. The teeth r ugly,I can't wear them they have sharp ridges in the gum line of them, they don't fit and they're literally UGLY. Do not waste your hard earned money on this. I am now in the middle of trying to get hold of someone at corporate. Maybe they can help me do something about this. I refuse to pay more money when the lab screwed them up! They rushed to make them!! DONT GO HERE. The lady at the front desk pretty much called me a liar when I told her I got to choose the size of my last set And the shade of them. They gonna give me some huge brownish ugly dentures and not even fix they're mistake..