Avoid this place at all costs. I came to Dr. Leila for CO2 laser treatment, and it turned out to be a huge mistake. I should've known better -- there are so many bad reviews about her online, and now I understand why. I gave her the benefit of the doubt, but I completely regret it. She may seem friendly at first and promise amazing results, but once you express any concern, her entire attitude changes. I paid for full-face and under-eye resurfacing and made it very clear that my main concern was the under-eye bag area (infraorbital region). After the procedure, I noticed that area was completely missed. I even sent her photos with the exact area circled, and instead of taking accountability or offering a simple solution, she kept talking about the upper eyelid--which I was never even referring to. I clarified multiple times that I meant the under-eye hollowness, but she kept deflecting, twisting my words, and outright refusing to acknowledge the mistake. Her tone eventually became defensive and rude -- like she was saying, "I'm not doing anything about it -- end of story." She even went as far as mocking me for using AI to help me express my complaint clearly, rather than address the actual concern. I tried to handle this professionally and respectfully, but she made that impossible. So now I'll be taking further action where I can be heard -- because with her, all she does is play games, dodge responsibility, and gaslight the patient. This isn't just poor service -- it's unethical. Do yourself a favor and read the other negative reviews before booking anything. I wish I had. read more

Aspectus Clinic - Ophthalmologists Near Me - Great Falls, Virginia

On Aug 12, 2025 I paid for upper and what I thought was lower blepo with fat injections.  I'm not sure if I had lower. There are no incisions.. I wanted fat injections under my eyes, WHICH WAS THE WHOLE REASON I WENT IN THE FIRST PLACE. I did not like the dark circles under my eyes and I knew fat injections would make them go away. That's all I wanted, but decided on upper and lower blepharoplasty as well and I know upper was done, but I do not think lower was done, as there are no incisions inside or outside my lower eyelid Lastly, I texted to her after hours, stating that I did not like the dark circles and I was not happy with the results; I was not panicky at all, simply stated that I did not like the dark circles and I was not happy and this was her response. Which was 100% unacceptable and inappropriate. Good evening, Miss Chandler You know I am not working right now unless this is an emergency please do not contact me with the panicky messages if you want to come for a consultation, which is a little bit too early right now we asked you to wait until you're fully recovered To see if a follow up do not contact me after 6 PM. The clinic is closed right now. I am very open to emergencies every request from postop patient. I accept with open arms, but sending me like such hysterical messages. After my workday is over it's not OK OK you're very swollen. You're very very swollen. OK and I recommend that you wait until you fully recovered. Compu follow up like normal people do I literally I did not have one patient doing what you're doing right now and I understand you're worried, but I'm not a psychiatrist or psychologist. You need to manage your own anxiety and if you want extra, follow up, call my front desk, assistant during business hours and schedule a follow up OK please do not text me after the clinic hours. Just to chat with me that I'm not gonna do that. OK I'm not so I'm not happy either. Nobody does that not one. Patient has done this telling me that I'm not happy with the procedure. You need to have patience and love yourself to heal and get rid of the swelling OK On Friday, September 26, 2025 I received a phone call message that my follow up appointment was being canceled because her office was indefinitely closed. I called back and asked why her office was closed, being that I am a patient I found that very important and I was told she was not able to tell me The reason why. So this is the way she not only speaks to a patient, but this is how little she cares about the the patient. I still have dark circles under my eyes. I do like the upper blepo. It looks great, but the dark circles remain. Update I did find out what happened. Please go to this website. It was a unanimous vote to suspend her license. https://townhall.virginia.gov/L/GetFile.cfm?File=meeting%5C26%5C42372%5CMinutes_DHP_42372_v1.pdf read more

I stopped going when I saw her swirling a needle in my arm thinking she was in a vein to draw blood (that wasn't coming). I have outstanding veins that can't be missed. I realized she was faking it all. I was spared. I am just now seeing that she has a history of her license to practice medicine being revoked multiple times over years, and in multiple states. i.e. Maryland, DC, and Virginia. There is also official evidence of her continuing medical practice even after her license was revoked in MD. She apparently doesn't give up. "Elle connaît ni foi ni loi" as they say in French. The latest series of revoked licenses (2025) in MD, DC, and VA follow two instance of patient death after she did her procedures on them. Both times 911 was called from her office shortly before the "patient" died. All this is online. Here is one (below), but do your homework for this woman, or any other person claiming to be a physician. https://www.google.com/url?sa=t&source=web&rct=j&opi=89978449&url=https://dchealth.dc.gov/page/medicine-disciplinary-actions-2025&ved=2ahUKEwjvgaXvkf2RAxXMKlkFHSbkHdoQFnoECE0QAQ&usg=AOvVaw0bqQ73N7G8eurbYkci0lpW My heart breaks for the ones who lost their lives in 2025. I pray for their families. And to think she has such a long and recurrent history of her license being revoked then reinstated after a period (over and over and over again). UPDATE - Not just DC MD and VA - Also Nebraska and Florida - Truly concerning - a bot like Hollywood. See FL Medical Licence info. Doesn't the US have a centralized system to prevent such things? https://mqa-internet.doh.state.fl.us/MQASearchServices/HealthCareProviders/PractitionerProfilePrintFriendly?LicInd=101204&ProCde=1501 read more

I have had nothing but great experiences at Aspectus Clinic with Dr. Kump. She's also fun to talk to during sessions! Prices are very fair! - Toccara read more

I have been trying to call her office and no one is answering since 3 months. I went to google and found out her medical license is suspended and her office is permanently closed, I am not surprised, she had such a bad temper and greedy. The other thing about her was she always asked for cash or the money to be Zelle to her checking account I always thought that was weird. She performed an upper bluff on me and left me with uneven eyes and very bad scar, I tried talking to her and letting her know how bad my eyes looked but every time I was mentioning she got upset and told me how good my eyes looked and that no one do eyes better than her. After 14 months I still have very noticeable scar and the scar is placed very high on my eyes. My right eyes also got smaller after she did the procedure. The other thing she did with me was just three days before my procedure she called me and asked me for extra 500 to be transferred to her despite signing the agreement for the set amount for the whole procedure, she told me the prices has gone up since we have agreed on the initial price which was only 5 months prior, I had to pay her the extra 500 since I had already paid her the 1000 deposit and also had taken off from work for the procedure. She had also posted my picture without my consent on her instagram page and she used very heavy filter my after pictures making them look better. read more

I saw Dr. Kump for cosmetic treatment services through a Groupon promotion. While the results were generally satisfactory and she appeared technically competent, my overall experience was marred by highly unprofessional and unethical conduct. From the start, Dr. Kump aggressively pushed for additional aesthetic procedures in a manner that felt more like a high-pressure sales tactic than patient-centered care. After consenting to a few of these upsells, I proceeded to pay with a credit card--only to be informed at checkout that she only accepts cash. This policy was not disclosed in advance, was not reflected in any consent forms or intake paperwork, and was only indicated via a small sign inside the treatment room. When I expressed concern about the lack of transparency and refused to pay cash, Dr. Kump became combative and insisted I either comply or pay an additional fee for using a credit card. I calmly declined, citing the absence of informed consent and appropriate disclosure. Her response was to escalate the situation publicly--in front of her staff and another patient--displaying a shocking lack of professionalism. What followed was even more alarming. Dr. Kump emailed me afterward--not to resolve the matter--but to berate me personally. She wrote that I "look terrible," accused me of being disrespectful, and, after apparently looking me up online, went so far as to threaten to sue me and 'destroy' me if I left a negative review. This kind of retaliatory, unhinged behavior is completely unacceptable from anyone, let alone a licensed medical provider offering elective aesthetic services. As a physician myself, I am appalled by Dr. Kump's disregard for ethical standards, informed consent, transparency, and basic professional boundaries. Her conduct reflects a pattern of intimidation and emotional immaturity that has no place in any medical or cosmetic setting. I strongly urge prospective clients to exercise extreme caution when considering services from this provider. Her behavior warrants formal reporting to the appropriate licensing board. Patients deserve to feel safe, respected, and fully informed--not coerced, insulted, or threatened. read more

I believe all professional services should begin with transparent and respectful communication; after all this is basic courtesy. I called this clinic to ask 2 questions to be exact. The cold, impatient and abrupt response was borderline rude; based on the reviews and my own experience I decided on not pursuing this place. read more

BAIT AND SWITCH SCAM... BEWARE!! I purchased 1.5cc of Radiesse for nasalabial fold as advertised by this merchant on Groupon. When i got there, the wait before being moved to a room wasnt bad. When the "Dr" walked in, keep in mind, this was the first time i had been there or seen her, she never asked why or what procedure i was there for but instead, quickly introduced herself as Dr Kump and proceeds for the next ten mins telling me just how awesome her prices and business were and what products are kind of "hot" products on the market right now. Not once mentioning Radiesse as an option in her spew. Anyhow, once we finally got to the procedure I was interested in, she didn't ask what coupon option i got but talked overme, telling me she'll only use Resylane and nothing else for nasalabial folds. She kept trying to convince me this was my best option over everything else. The pressure was overwhelming so i asked for some time to think. She then left the room and went into the room next to me. I could hear the same speech, like it was rehearsed....trying to convince the customer there, a slightly older lady, to use something other than what was purchased... She returned after a while and asked if I wanted to move forward with her "choice " of product. To which i responded by insisted on the Radiesse i had purchased. This woman was not happy to hear this. She quickly transformed, nano seconds, from a professional, sweat talker to what I called the devil. The most unprofessional behavior I've witness to date. She had been leaning forward slightly towards me, upon hearing my response, she quickly straightened up, face turned unkind, and told me she won't give me the product, " I won't do it!!" Where her exact words, and stormed out saying i should contact groupon for a refund. I was stun and speechless. As I was leaving the room, I saw her walking across the hallway and told her her operation was a bait and switch operation and that I would let groupon know. Oh,...during the few minutes this woman would actually let me get a word in, after her claim that Radiesse was not recommended for nasalabial fold because it was not a "soft enough gel" and how she had malpractice insurance ( ...?!), I asked why it was listed on her Groupon as an option for Nasalabial fold. She then went on this rant about how Groupon was responsible for the misleading information on her products. She said groupon had complete control over what was advertised and how she hasI been fighting with them for "a long time" for incorrect product information on her listings. I knew this was BS because i am a business owner and have advertised on groupon in the past. GROUPON, DO SOMETHING AND STOP THIS SCAM! run a stint on this business and put a stop to this. I will do my part to report this to the BBB read more

Aspectus Clinic - Ophthalmologists Near Me - Great Falls, Virginia

Stop the bait and switch. I don't need a lecture about how little the doctor charges patients and how she really should be charging more. Front desk doesn't answer the phone. read more

WARNING DON'T GO TO ASPECTUS CLINIC!!!!! YOUR LIPS WILL BE RUINED WITH A SUPER THIN CHEAP FILLER. She offers this deal on Groupon and uses Revanesse, which is the WORST lip filler because it migrates. It causes a lot of asymmetry and fibrosis. Most reputable doctors don't even offer it in their clinics. She put Revanesse in my lips and I had terrible migration in the top and bottom lips. When I came back to the office two weeks later to show her what happened, so was very rude and tried to gaslight me. Here are her exact words, "You were messed up before you came to me, paid me the lowest price on the planet earth and you expect a Mercedes-Benz for that price of a lemon? You look the way you look because you are greedy, you never had good care and you bounce from one cheap place to another. I tried to help you, but it looks like you're pretty hopeless." Think about if LEILA KUMP is the type of doctor you want when she replies so unprofessionally to her patient's concerns. read more

Dr Leila is wonderful. Firstly, the office is immaculate. Secondly she is very thorough in explaining treatments to you and what or may not work. During her procedures (with possible discomfort) she plays wonderful music but most of all talks you all the way through it. And her prices are more than reasonable. read more

Today was my first time visiting! I drove an hour to get to her professional space and I must say, I was extremely impressed with Dr. Kump! She was so kind and helpful. She listened to my concerns, gave me her expert advice and absolutely did not try to steer me in any direction that wasn't right for me. I will definitely be back for an eyelid procedure in the future. Her prices were very fair but mostly I really loved her! I've been to places closer to my home in the Alexandria area but, I would drive further than just one hour to see her again! Aspectus did not disappoint! -Allegra read more