Started out great. Friendly, Attentive, professional. They ordered the wrong doors. they did reach…read moreout to see if I would accept the doors at a slightly higher price since they were impact doors. I agreed. They came and installed them. After the installation there were a few issues. Doors were missing hardware, Screw holes uncovered, screw holed damaged, broken floor tile (and never said anything about it). Doors have a gap you can see outside light. Called the office spoke to Anne and she scheduled me for someone to come by and asses. Guy came by and noticed all the mistakes. said he was going to go to Home Depot to get some material and never came back. Called Anne a week later. She said that they were getting the material from the warehouse. I told her I had no Idea no one said anything. She apologized and said she'll get on it. Here is it 2 weeks later and no communications. Tried calling and no one answers my calls. seems like they are screening my calls. cant get a hold of anyone. I've let messages and nothing. This review is my next first step. If I don't hear from 360. Next step is BBB. and then I'll take a more direct course of action. BE CAREFUL I have pictures and recordings to back me up.

Had all new impact windows and Sliders installed in a new construction. Everything went perfect and…read morestaff was a pleasure to work with.

Chris and his team made my house safer and completely changed the look of my house. The hurricane…read moreglass updated my home and I'll never be hanging shutters again. Thanks guys!

These people are just very unprofessional. I just requested a glass shelf to be installed in my…read morecondo. They lost my information twice, finally set an appointment and never showed up. A week and a half later, I visited the office and instead of trying to accommodate me, they didn't like my attitude after having to visit them 3x and a service person who decided to not show up! Then the scheduling lady told me that she was on vacation for the last 5 weeks!! I guess it's my problem. GOING ELSEWHERE. They can't even coordinate installation of 1 shelf-maybe one hour of work 5 minutes away! I honestly didn't think I would have to check on reviews ahead of time for a simple job-I didn't even price shop for this. Wish I looked at their reviews. They are on vacation.

Just a robot call center and they do not repair windows. After working your way through the…read moreautomated phone center and finally reaching a human was told they do no do repairs.

He arrived when he said he was, evaluated the problem with the window, and said I needed a new one…read more After I had filled out the online form, he arrived at my house immediately. It is a pleasure doing business with him.

A-Rite provided us with a new sliding shower door for our master bath remodel. The people we worked…read morewith were friendly and responsive. The price was good and the door came about when they said it would. Upon inspection of the new door, we asked that a modification be made to the door stop on the header as well as pointing out some minor scratches on the header. A-Rite agreed to completely replace the header and make the modification at no charge. Most other companies would not have been so accommodating. The only reason we did not give them a 5 star rating was because of one service team that came to correct this issue and install the new header. The original installation team was competent, quick and clean. The second service team not only could not remove a screw needed to make the repair, but said the screw could not be removed without drilling it out. After working at the repair for 2 hours, they said they could not fix the issue, reassembled the door and left. They said the problem was caused by an improper initial installation. We contacted A-Rite about this situation and scheduled another service call. This time the original team came back and made the repair in about 20 minutes. They even noticed a scratch on one of the handles and ordered a replacement. A-Rite stood behind their product and service. We are now very happy with the final outcome.

They cut 4 shelves for me. Done perfectly, quickly and reasonably price. Easily located on Metro.read more

I'm giving a 5 star review based on my experience with Chris W. I have seldom come across a more…read moreprofessional, competent, and knowledgeable person. He is an asset to your company and you should be proud, I'm recommending your company based solely on him. Thank you!!

Heard good things about Windows Plus so called to get an estimate on the job. Ricky came out on a…read moreTuesday and was very nice and enthusiastic and positive about doing the job. Said he would get back to me with a quote by Friday. I didn't hear from him for a week so texted. He finally got back with me to say owner was going to get a quote and would get back to me when she got the quote from their supplier for the rollers. Have never heard from them again, over 4 weeks later. We called another company that was at our place two days later and did the job that day. They did a great job and our windows work better than when they were new!! I would never recommend this company.

We had hurricane shutters placed on our windows and front door. Now all we have to do is open and…read moreshut, instead of haul out heavy shutters every season. The workmanship is beautiful, the quality of the product is top-notch. So very pleased with the company

I had a poor experience with this company because of their dishonest billing practices. Please…read morerefer to Yelp for another user who had a similar experience. Summary: they surprised bill and over billed me and their final concession was still dishonest. Something to be aware of: They charge $257/hour for maintenance work and round up in hour increments. Be very clear about the work expected to be performed and the maximum price you'll pay. I approved a work order for $875 to replace shutter motor and what I thought included the maintenance of my shutters; the price included a 15% discount the company offered due to the recent hurricane (I had to ask for a discount though) but this work order didn't include tax. I received the bill after the work was completed but the amount was for $1,355 (without tax for some reason). That's a 55% increase, which came from two hours of labor at $257/hour and a slat hanger for $50. I approved the original work order assuming maintenance was included, but I was okay paying for added labor even though the original work order didn't include any estimate for it and their hourly rate is unfairly high (my opinion on the latter). But I had an issue particularly with the two hours of labor they charged. I called the office to question the two hours of labor and pointed out that the motor installation already included an hour of work per the original invoice (see picture). They took an hour of labor off the invoice but kept an hour of labor on the bill. I asked why they would charge me for an hour of labor when the tech was there for an additional 30 minutes and they said that they bill in hour increments. I pointed out that this wasn't laid out on the original invoice and furthermore it's unethical to bill this way. They once more lowered the invoice, but instead changed the labor performed to "trip charge" for home visit repair and diagnosis (see picture) after they told me they aren't like the competitors and don't charge for home visits; further, this came after they had already agreed to come out to fix the motor, so the tech was already there and a trip charge wouldn't make sense in this context. I ended up paying the bill because the difference between what the bill should've been and what they offered was $100 different, but it took multiple emails and a call or two to get there. Extremely disappointing experience. Please find another shutter company that bills its customers fairly. AHT has poor communication skills, and their billing practices are dishonest.

Sunset Builders was once again...the perfect choice for getting the job done right...the first…read moretime...and at a reasonable rate! The owner Mark sent John to our home bright and early with a list of general household tasks to complete prior to closing on our home. John was neat, organized and congenial to work with! He worked efficiently and to perfection on door installation, hardware on interior doors, plumbing and painting. John also fixed downspouts, gutters and caulking. Sunset Builders with Mark as the leader is a win win...all supplies necessary for the job were ordered on the spot, and delivered to our home within hours by Mark. No down time from getting all small tasks at hand completed. We intend on using them again ( & again) in the future and will enjoy working with Mark's team! Thanks so much Mark and John...it was a painless pleasure!

Great business excellent service. Bathroom is gorgeous. Workers very respectful and helpful in…read moregetting everything exactly as I wanted. Went out of their way to please. Highly recommend. Completed work in the timeframe that I needed (between guests). Thanks for the great service.

We used Storm Smart for the installation of storm shutters and the replacement of a triple slider…read moredoor in our home. They were professional and communicated well. Love the products. Installation was quick, clean and beautifully done. Even cleaned up before they left. I will certainly use them again.

They installed a roll down on my mother-in-laws patio 2 1/2 years ago. They material tore so with…read morewould not roll up or down. They charged $360 for a guy to come out for 5 minutes. Warranty covers the material, not labor, now that want $1,000 in labor to replace. It's May 21st and they can't come out until July 1st. This lady is almost 91 years old and we are heading into hurricane season. They people on the phone are rude and uncaring.

If I could give 0 stars I would!…read more I had responded to their Facebook ad that was for $49 maintenance call for the sliding door. When I asked through the chat how much it would be for the door sticking, the response was "maybe I'll come to check it without charge." I had one tech call and ask what the problem was and then was contacted by a second tech who didn't seem to know that the first tech had already called me. The first one came about 45 minutes later and started working. Right away he asked me if I had a stepstool because he couldn't reach the top of the slider. This should be equipment that is always provided by the company, not the homeowner. I didn't have a stepstool and the best I had was my kitchen bar stool. The tech then found that the doors would be too heavy so needed to call out a second person to help him. I don't think he actually worked for their company. The first tech had asked me if I wanted a new door handle for the slider, and at first I had said no, but then thought that there would be a nice quality handle installed along with a new lock and anything else needed. He said it would be $89 with that and what needed to be done with the door. He left for about 45 minutes and then came back with the second person. He brought a very cheap handle for the slider that is chipped in several places and only needed to be attached with two screws. I looked up the handle at the Home stores and it costs is $15. I thought that with the $49 service fee, plus the handle that would make sense to be the $89. As they were working they found that they didn't have a screw that they needed and so they left for another 45 minutes. These techs should have screws and stuff needed with them when they come for the call. When they came back, they took off the doors. At no point did they ever give me an estimate, tell me what they found, what they were doing, or given the option to decide if I wanted the work done. They proceeded to replace the wheels for the track. They moved around furniture on our lanai to put the door down as they are working on things. Nothing was put under the door to protect it. They were also using the stool that he had asked to use, and was using it to hold tools. They got finished working, and at this point had been at the house from start to finish over four hours. Again, he never gave me an estimate or told me what the cost would be, so I was assuming it was the $89 he mentioned previously. He told me that it would be over $300 for the door plus the $89 for the handle. I immediately raised a concern with him that that was never communicated, and frankly, I would not have moved ahead with doing the work at that cost. He said that he could do the handle for $59. Again, this is a cheap handle, that has paint chipped on it already, and only needed two screws. That is a rip off, in and of itself. He said that if I paid him in cash or through Zelle, it would be cheaper. He said he needed to pay the other guy, so the price was justified. He agreed several times that he had made a mistake and had not communicated with me what he was doing and what the price would be. I was still under the impression that this was part of the special that was placed on Facebook and still had the comment from this chat that they would come out and check it free of charge. He ended up taking a little bit off but still having to pay over $300. So to get him out of my house I put it on my credit card. I didn't feel safe at that point. After he left, I found multiple things that concern me, and are not professional . 1. The stool that he used and put tools on now has a bunch of scratches on the top of it that were not there before. If the company knows that height can be a challenge, that should be a piece of equipment that is brought with the tech. 2. The handle that was installed already has paint chipped on it. 3. They moved all the furniture on the lanai and then afterwards did not put it back how it was. This includes chairs, the sofa, a table and two mats. They also left trash outside on my lanai. 4. The sliding door because of being put down on the concrete has scratches and roughness all over it. 5. I have two inside rugs by the slider door, and they now have dark stains all over them. If the techs knew that it would be a mess, they should have moved those out of the way. I now need to buy two new mats. I feel like I was very much taken advantage of. The only amount that he had told me the whole time was that $89. I should not be having to pay hundreds more, and be put on the spot when I didn't approve that cost. I will be following up with my credit card company and a lawyer, as the company refuses to make this right.

the man who was sent had to call someone to tell him how to take the door frame apart. The price…read morefor the rollers was quoted 130.00 for a pair and he only showed me one that was taken off. I took the old one to show my husband and in a few minutes, he wanted it back to take a picture of it.... well now that he is gone it is nowhere to be found. I called him about it and he said he doesn't remember where he left it. I asked him about prices again on the rollers and he said, don't look at Amazon because in Florida the rollers have to be different than other states. I asked if they were local and he said international??? Also, when he finished , he offered to fix my second door that was sluggish and would go down on the price by 100.00. Do NOT recommend I

Clear Choice installed new windows in our condo in August 2018. The installers were very…read moreprofessional, efficient, cleaned up well and were happy to answer all our questions. Due entirely to circumstances outside of Clear Choice's control, my inspections by both Collier County and the Naples Fire Department were unable to be performed until February of 2019. When the inspections finally occurred, we passed them with no issues. I would not hesitate to recommend Clear Choice to any of my friends and family.

We shopped the market for replacement windows for our condo. This company had the best price and…read morethe best presentation at the estimate stage. Work was done while we were away and they did a terrific job. I hope highly recommend them.