I love this place. Good affordable fun for the family . They have a big pool with diving board and…read moreslide (pay extra) there are 2 hot pools on the other side. There is a snack shop with hotdogs burgers etc. family and adult friendly,

Call first. These imbeciles don't know how to update their hours. Website said they're open but a…read morehandy flyer in their lobby said different. 90 minute drive each way.. Thanks for wasting my entire Sunday! Looks like a run down motel 8 pool with an old McDonald's slide anyways.

As a Texan, I'm skeptical of tacos from other places, but this was really good! Especially for…read morepoolside counter service at a National Park. They had a variety of fresh salsas and delicious carne asado and green chili pork.

Grandma and papa took 5 grands here for the day. Clean well kept pool and slides. The lifeguards…read morewere extra vigilant and I really appreciated that. The lazy river is awesome and they loved the slides. My wish is that Logan, Utah would offer this kind of aquatic center for their residents. We will be going back

I really liked this place. It was small. Kids were having fun without aggressive policing and too…read moremany dumb rules. Their locker rooms were kept clean. Trash was kept to a minimum. Lifeguards were nice young men & women that were easily approachable. Clerical staff & mgmt were very nice. Snack bar was adequate. Would've liked more meal options and more chairs. Plenty of parking. Easily accessible in & out of the venue. Definitely recommend for a stop-over for a few hours to kill before or after visiting the national parks.

My biggest complaint is, as a parent who doesn't swim.. why the f would I trust a teenager as a…read morelife guard to watch my kids and I gotta climb some stairs to watch from a viewing room. I wasn't allowed to be down by the pool to watch my own kids. I won't be returning. Make sure to wash yourself after this pool or pure chlorine cuz you may get sick from the atrocious amount they use.

First of all, in the day and age of water parks complete with super slides, spraying implements,…read morelazy rivers and wave pools, the Idaho Falls Aquatic Center is greatly lacking. A simple, yet clammy, indoor pool with a couple diving boards and one small slide, this isn't the first place I think of taking my children on a hot summer day. However, it's the perfect place to take children for swimming lessons. In fact, years ago the Idaho Falls Aquatic Center out-parented me. All three of my children took swimming lessons there. Years before, when we lived in Utah, I took my youngest to a Mommy/Tot class at the local swimming pool. He hated it. While all the other toddlers complaisantly bobbed in the water with doting parents, my child would have none of it. For the length of his lesson I would stand in the shallow end while he would climb the stairs, jump into the water, climb, jump, climb, jump, until someone blew the whistle to cue the blessed end of swimming lessons (because surprisingly, standing idly in my swimming suit before watchful parents and teenage lifeguards is not my idea of a good time). Needless to say, I was more than a little worried when I enrolled the aforementioned child in a parentless class one summer at the IF Aquatic Center which strongly discourages parents from watching lessons poolside. You are asked to observe from a balcony above the pool, complete with plate-glass windows--far from being able to swoop in and carry a belligerent child to a private time-out. And for some reason, eliminating that possibility for parental intervention makes it much easier for instructors to prevent that belligerent behavior in the first place. It was fabulous! Not only could I watch their lessons far from all the action, but I could observe as very attentive teachers kept children on task as they learned how to swim. So while I wouldn't recommend this pool for a fun getaway, I would definitely recommend it for swimming lessons.

For the price you pay, it's good enough. The place is definitely old and in need of upkeep, but if…read moreyou just want a simple soak, it's fine. The pool inside was perfect for the kids we brought.

Older Hot Springs family managed. Pleasant laid-back atmosphere. Reasonably priced. Hotter pool…read moreoutside. Larger pool suitable for general swimming inside.

We got a great deal and great service. They made delivery and set up super easy. Every time we go…read morein the store they are very friendly and helpful.

We researched tub brands and options for months and narrowed it to a Jacuzzi 355 Full Foam and a…read moreSundance Cameo which Scott Madrid(Scott is a liar) told us was Full Foam, we decided on the Cameo. Within a couple days of delivery we had a leak and we were instructed by Joe Hardy at MC to pull a panel and inspect for the leak. I asked Joe why there was loose fiberglass inside the unit and he informed me that Sundance had changed insulation. I immediately made it clear that we were told the unit would be full foam. We asked to return the tub but Scott wouldn't allow it, they tried to resolve the leak by offering us another unit with fiberglass insulation which we rejected. After getting a regional Sundance Rep involved it was decided we would get a replacement when Sundance converted back to foam insulation. We told them to come get the tub but Scott said they would leave it until the replacement was available. 15 months later Scott calls and says we'll be getting an all new tub new accessories, steps, cover, etc, that we'll have to pay $2312 for the swap(originally told there may be a $400 - $600 upgrade fee when the foam units are produced again). We pushed back and they lowered it to $1312. The original tub had the Extreme cover, and SmartTub pd $1000 for upgrade. Scott said they would take the SmartTub from our old tub and install it on the new tub. The replacement tub was delivered and set up by Chase and his partner, they did a HORRIBLE job!! Chase told me that he didn't have the promised matching steps and that this tub wouldn't have SmartTub. Before he left I decided to hold the $1312 check until those issues were resolved, at that time unaware of what we'd find that evening. We looked at the tub that evening and were shocked at all the things that Chase left in nonworking order. The interior lights would not turn on, two air valves were not functioning, one would barely move and the other would spin out of it's socket. I saw Chase playing with the knob that wouldn't turn while he was filling the tub but I wasn't aware that he was having issues with it until that evening when we inspected it. The cover was not installed correctly, the cover wouldn't seat on the tub rim and was too small for the tub, the skirt was to short to cover the acrylic, all 4 sides had over an inch of acrylic exposed to the sun. Cover strap brackets were mounted at inconsistent measurements, you could see from 30 feet away how crooked they were installed. I don't understand how an installer can walk away from an installation this bad and not say a word. We listed the issues in an email to Scott, Missing SmartTub($1000), wrong cover, air knobs not working, interior lighting not working, missing promised matching steps, etc., and got no response. I contacted Scott again letting him know we'd be out of town for a couple weeks and asked him again to get back with us. Waited almost 3 months(they are a few hours away and only come to our area once a month) and no response from Scott, and no service call. We called and told them to come get the tub and refund our money. Joe Hardy got involved and offered us $7500 of the $15,500 that we paid. After going back and forth with Joe, I contacted the BBB, Joe Hardy responded to the BBB lying about the insulation issue and reaffirming the $7500 refund, or offering to warranty and come fix the tub(this is after 5 months, why weren't they knocking on our door sooner?). We thought about it and decided we'd had enough of the lies and lousy customer service, and concluded we didn't want the stress of dealing with them for another 5 years. They refunded $7500 of the $15,500 and took the tub back. Look for an honest Dealer and consider not buying Sundance either. Sundance customer service offered no assistance other than to tell us to take it up with our reseller.

My review is on my experience of using their "public shower" $10 for a shower!!!…read moreMost expensive ever, ok I was expecting at least a nice and clean shower... Hair all over the floor, weak water pressure... I would not recommend

This is a pretty sweet pool. I was camping in the area and decided to come here for a swim. The…read morelocker room facilities were nice and clean. They even had a soap dispenser for the shower. The pool is divided into kiddy area and slide. Big slide and basketball hoop and lap pool. The big slide was pretty fun. Water was nice and warm. The hot tub was closed due to covid.

Be careful when purchasing from this vendor. They don't care about the customer and you are on your…read moreown if there is a defect with the product you ordered. They will make it impossible to get any kind of decent customer service. They will always answer your calls and emails, but they won't make any attempt to try to resolve the issue or see it from the customer side. Intex and this company are crooks that don't care about their customers or the experience they have. I had good luck the first time I bought an inflatable product and there weren't any defects and it lasted the whole summer. As with most inflatables, lasting more than one season wasn't expected, but we had so much fun with the first one I purchased again and this second item was defective right out of the box. Intex has horrible customer support and won't even talk to consumers and points you back to the retailer and this retailer tells you to work it out with intex and has no concern for the customer. Sad, it's not very hard to do the right thing by your customer.

Worst customer service experience ever. First of all my order got "stuck" in their system and I…read morehad to call (and get attitude) from the girl on the phone to see where it was. Then I get the slide and the hose connector doesn't work, I call them immediately, get told to call Intex, call Intex, get told to call Fox again. Call them again, get attitude again. Then get told sorry, I opened the package? really? so it was messed up and because I opened it its my issue? never using them again, a waste of $$ and a waste of a day trying to get help.