These guys are the worst. Went in looking for a gas fireplace replacement. Talked to Alan I think…read moreit was. Picked out one we liked. Price seemed reasonable. Ready to move forward. said he'd send someone out to take a look at the existing before proceeding. Waited a week for contact...nothing. emailed about when to expect someone. Response was...try to have him out tomorrow. Again nothing. Screw these guys. They evidently have more business than they need. Very unprofessional, and inconsiderate.

Adrian was an excellent technician! Timely service. Friendly. Serviced our fireplace insert…read more Did a professional, excellent job!! Leisure Time is the best place for fireplace insert service!

I love this place. Good affordable fun for the family . They have a big pool with diving board and…read moreslide (pay extra) there are 2 hot pools on the other side. There is a snack shop with hotdogs burgers etc. family and adult friendly,

Call first. These imbeciles don't know how to update their hours. Website said they're open but a…read morehandy flyer in their lobby said different. 90 minute drive each way.. Thanks for wasting my entire Sunday! Looks like a run down motel 8 pool with an old McDonald's slide anyways.

We hired Rick's Pool and Spas over a year ago to service our indoor jacuzzi. At first Rick was…read moredoing a good job but then Rick moved away and handed the company to his nephew. They charged us a whole year in advance, which we paid and then they now NEVER come. The nephew will make all sorts of lies up as to why he can't come. We plan on filing a police report soon. Stay away from this fraudulent business.

From the owner: Rick's Pool & Spa, will take care of any and all of your pool and spa needs, from building,…read moremaintenance & repairs.

So so rude. Called to ask a few questions and was treated very snarkily. I've never bought or owned…read morea spa and will not be buying my first one here. Edit. My husband and I called to ask about average pricing and get an idea about the process and timelines for 1st time installation. We are looking in the eastern Idaho area and generally prefer to shop local.

From the owner: Clearwater Spas, NW Gazebos, Visscher Gazebos, Traditional & Infrared Saunas, Jetted Baths,…read moreSteamrooms, Spa Chemicals & Accessories, Custom Spa Covers, Chemical-FREE Spa/Hot tub Maintenance with "WatersChoice" - a new chemical-free alternative, Flexible Hours, Personalized service.

I grew up swimming here. Not too much has changed. I loved the nostalgia. The staff is wonderful…read moreand so helpful. But my one big huge complaint is the big pool has so much algae. Probably cleaner than a lake or river but growing up they would drain it daily and the water was beautiful. My husband slipped on the steps with my baby in his arms. If he wasn't a fit dude this would have ended badly. Please to the owners. Get control of the algae. If this pool was filtered and clean this review would be 5 stars. The Olympic pool is cold at first but hey it's Idaho not Florida. Awesome old school slide. Friendly staff and lots of tables to hang and eat with the family.

My husband and I went for a Friday night. We had rescheduled our reservation a few times due to a…read morevery sick pet. They were great about rescheduling and we lost no money. We really appreciated their flexibility. We did this through facebook messaging with them. We called the day of the resi to make sure they had it. They didn't have it, but we asked if they had a room available. They did and made it for us. This was a confusing reservation, so I can understand it getting lost, also in hindsight, maybe facebook messaging wasn't the best way to communicate with them. No worries there. That wasn't such a big deal. Chloe at the front desk was very helpful in doing a resi for us. She did a great job. The rooms were clean and beautifully appointed. This resort has some challenges, but also I think it has great potential if the owners take feedback seriously. We have been to many hot springs over the years and here is our input: Rooms: -The floors are ice cold, please put some rugs down. -Please put a small trashcan in the bedroom area. -During the winter, please put extra blankets in the closet -In the info book, please put a map of the pools with approx temps Pools: For the volume of people who come there, there are not nearly enough options. -Make more hot pools, there is one tiny hot pool that only fits 10 people maybe, and the large pool is too cold for most people. -Please open the pools at 8 or 9am. At least we could have gotten a morning soak with not as many people to make up for the evening one that had no room for us. Lots of people like to do an early morning soak. My husband and I soaked from 3pm to 6pm and planned to eat dinner and come back. By the time we wanted to go back to the pools, there were many rowdy teenagers everywhere, which is fine, but there was NO room in the hot pool for us. The only option was the cold pool and that was too cold for us, especially when the outdoor temps were in single digits. Not a good plan, we called it a night. We really didn't get enough soak time in, and it was disappointing. To the owners: There are many reviews like this and you have a great staff, great rooms and so much potential. Please take this seriously and make some changes, there are so many better options out there. I will not come back until it improves drastically. Please take the time to travel to other hot springs resorts and compare their business models with yours. You guys are totally missing the mark. I truly hope this is taken seriously. I gave you three stars for your great staff and clean beautiful rooms, for the hot springs I would give you zero stars if that were an option. I've been to wild hot springs that were 100x better and FREE. Take that for what it's worth. Thank you

First off I'm new to Idaho Falls and was looking for a spa company to service a leak in our hot…read moretub. I called Brady's and they came over to my home to give me an estimate on the repairs. There was a small service charge but was well worth it. My wife and I decided to follow-up and stop by the main store where we were greeted by Ray at the front desk. He was very knowledgeable and answered all our questions. We also purchased some Jacuzzi replacement pillows inserts. The next day our hot tub was delivered by Daniel and his team. They did an amazing job putting everything back together and took the time to gave us an tutorial on the chemicals we need to use. It's hard to find amazing customer service nowadays and I decided to take the time to post this 5 star review. The also gave me a military discount. I would highly recommend Brady's.

Love our jacuzzi spa. The staff have been great in helping us maintain it from tips to chemicals on…read morehand.

Jared (Hot Lava Spas) has been maintaining our hot tub for about a year. He services lots of spas…read morein the Ketchum/Hailey area. He's very experienced and knows his stuff. When we were trying to install out new cedar tub, it was a bit of a mess. We worked with a contractor, plumber, electrician, and landscape company. And no one could get it right .... except Jared. He was able to identify several problems and knew how to get the job done correctly. Since then, he's been maintaining our hot tub and does a great job. He's friendly, personable, and responsive (even tho he's very busy). I highly recommend Jared and Hot Lava Spas!

So I think 3 stars is fair, and I don't think 3 stars is bad. Now this is a small hot springs…read moreresort in the middle of nowhere Idaho, so adjust your expectations accordingly. We went the day after Christmas and there weren't a lot of people there, but the pools were clean and warm. The snacks were fairly priced, and they had some last minute needs in case you forgot anything, very fairly priced as well. Not a bad place to come to just soak and relax.

You guys really need to redo your rv spaces.... I had to walk sideways to get out of our rv bc we…read morewere so close to the site next to us. There is PLENTY of room.... When you cram ppl in it feels like you are being greedy... also you need to include the water park visit in your prices... it's LITERALLY THE ONLY reason people visit!