Our family cannot thank Buena Vista Hospice enough for the exceptional care and compassion they…read morecontinue to show my sister, who has Stage 7 Alzheimer's disease and is now bedridden.
Her son and I cared for her at home for many years before moving her into an assisted living facility in June 2025. We were referred to Buena Vista Hospice and from our first conversations with Jennifer and Anne who are in-take personnel, we felt heard and supported. They were kind, understanding, and incredibly helpful in guiding us through the hospice process.
On February 16, 2026, we met with Diane, the RN, and Roland, the spiritual advisor, to complete her enrollment. They patiently answered our questions, explained Buena Vista's services, and treated our feelings with great consideration. My nephew and I left feeling confident that his mother, my sister, would receive the care she needed.
The nursing team has made an enormous difference. Laura, the RN and nurse care manager, stays on top of Her's needs and coordinates her care. Tina, the LVN who visits twice a week, with Deneisha, RN, provides attentive, compassionate nursing support. They monitor her condition, communicate with the assisted living caregivers, and keep us informed through phone text messages whenever it is necessary. Knowing that is my sister is regularly seen, paid attention to, and treated with dignity brings us tremendous peace of mind.
Jodi, the CNA who visits twice a week to help with bathing and personal care, is a true godsend. We deeply appreciate the kindness and attention she gives to her. Especially now that my sister is bedridden, this personal care means so much. Jodi's help reassures us that her comfort, cleanliness, and dignity remain a priority.
The support extends beyond nursing and personal care. Social workers Danielle and later Hillary have been helpful, and Mark's extensive knowledge of Alzheimer's disease and dementia has been invaluable. We appreciate his willingness to educate families and share his understanding with the staff. Rabbi Lisa also visited my sister, listened to our concerns, and offered spiritual comfort during this difficult journey.
Buena Vista arranged a hospice bed and wheelchair through Palmedeq, whose team communicated with me whenever equipment needed to be delivered to the facility. A special thank-you to Adafo, Alan, and Tom, and to Hector, who handles deliveries.
We also want to recognize the wonderful office and support staff, including Jennifer, Anne, Arlene, Kaelyn, Noemi, Cynthia, Leslie, Diane, Kim, Katie, and Kate. They are responsive and helpful whenever we need assistance. For my sister's birthday in August, the staff signed a card and gave her a lovely blanket. We were deeply touched. That thoughtful gesture showed us that they see her as a person deserving of warmth, kindness, and celebration.
After significant challenges with Kaiser Permanente Home Health before hospice, Buena Vista's understanding of Alzheimer's disease, communication, and attentive care have been especially meaningful to our family. Their knowledge of Alzheimer's disease and dementia helps us feel confident that they understand my sister's needs.
My nephew and I are her only immediate family, and their support has helped us feel less alone. They care for my sister while also supporting us through one of the most difficult experiences of our lives.
Thank you to everyone at Buena Vista Hospice, especially Laura, Tina, Deneisha, and Jodi, for your continued care and compassion. Having people, we can trust and rely on has made this journey easier. Based on our experience, we wholeheartedly recommend Buena Vista Hospice to families seeking compassionate, dependable care for a loved one.
