What a wonderful experience I had with Jennifer and Aging with Safe Options. Jennifer listened to…read moreme when I told her about my mom and what I believed she would need in an assisted living place. The first place we visited had everything we discussed, and I was so impressed in her ability to find exactly what I had hoped for. I signed the lease that day. My mom moved in straight from rehab and has adjusted well. Jennifer was kind, patient, listened and helped me so much. Look no further for a company that will treat you and your loved ones with dignity, individually and professionally. Thanks again Jennifer for making a stressful and difficult situation so much easier than I had envisioned.

IT's a vulnerable time when you have to put a loved one into care. I couldn't have done it without…read moreJennifer. She knows everyplace, where there is availabilty and what she thinks will work for you. She takes the stress out of a diffficult and stressful time. She is caring, generous, professional and a pleasure to work with. We are so grateful to her. Karen M

Absolutely amazing staff!! Quality experience! And know how to take care of those in need!…read more James Carter Jr MediZoom Transportation

My grandmother in her 90s had 2 fractures in her pelvis and Mission Home Health only have 1 session…read moreof physical therapy per week, and after 1 month they switched to twice a month, totaling to roughly 8 sessions in 3 months. This is nothing compared to other home health services we have had after falls, which has typically been 16 sessions (usually they provided 2 sessions a week for a month, then renew for another month). Since the manager never called me back I'm not sure why. I hope their accountants are happy with their margins because I'm underwhelmed by their care.

We recently contracted with Access TLC to provide home health care service for our Mom. We are…read morevery pleased with the care she is receiving. We originally reached out to Nurse Mary based on a recommendation from our local church. Ms. Jude came to our home and provided all of the inforamtion and answered our questions, completely. Ms. Falcon is our primary care giver and we could not be more pleased with her. She is professional, caring and loving towards our Mom. I have complete faith and trust in this lady, and she always provides with an updated care report and how everything is going. If you are looking for home health care needs or hospice services, please reach out to Access TLC and have a conversatioon with their team. again, I highly recommend the service of Ms. Jade and Ms. Falcon. Wishing you and your family all the best on your recovery journey forward.

As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging

They let go of all there workers and are always struggling ... they don't pay enough ... they get…read moremad if you ask for a day just cause they are low staff Thts the reason they shouldn't just be letting go off people also the manager John I heard many things of him my girlfriend works there and she doesn't feel welcome she says they are racist

They pay their caregivers 17.50 the hour, caregivers are the foundation of any Institution of that…read moresort, that place has very high rates to their clients, it's expensive to live there but sadly they are underpaying the must important part of it.

We have used Help Unlimited since 2014 to support our mom with daily assistance and companionship…read more The company has gone well beyond our expectations. Kelly is our wonderful staff contact at the Help Unlimited Ventura office. Our primary caregivers are Josephine, Mercedes, and Molly whom we have had for years and whom we trust completely with our Mom's care. They have become like family. They, together with additional supporting caregivers, have always been there for us each day and also whenever Mom has had a medical issue or needed 24 hour care. The Help Unlimited staff is readily accessible, and communication and coordination are outstanding. The caregivers' detailed automated notes to us about Mom's day are an invaluable feature of this company. We highly recommend Help Unlimited!

Care giver Molly has been helping my mother for over a year. She is compassionate, caring,…read moreefficient, industrious and knowledgeable. My mother gets outstanding care from Molly. The write up at the end of the visit is concise and complete. Molly takes initiative and is very effective at meeting my mother's care needs.

I'm very grateful to Devoted Care Services in helping my mother for a few weeks before she passed…read more The entire team was kind, caring, efficient and professional. I'll always be grateful for how quickly my mom took to her caretaker Phoebe. It took a lot of stress off everyone, knowing she was happy and taken care of.

The check-in was horrible. The room tiny and ill-staffed. It was like a house of horrors.read more

Very nice and airy. Many patios for relaxing, visiting and dining. Residents r friendly as well…read more Unfortunately the food is not very good. Poor quality, limited variety and unpleasant taste. However the staff r FANTASTIC. VERY professional and friendly.

My 82 year old father-in-law came from Detroit, Michigan to visit for 2 week and ended up staying…read morefor 8 months due to a sudden and unexpected illness. Thanks to the wonderful staff at Los Robles Homecare, the process and plan of action taken to handle this unforeseen problem went seamlessly. My husband and I are so grateful because we are not medical professional and had no clue how to come up with a strategy to manage his care. We weren't even familiar with the insurance carrier he had. But thankfully they accepted his insurance. Regarding the nurses and therapist that came to work with him, THEY WERE FANTASTIC! Not to be mean, but my father-in-law can be stubborn and cranky but he loved the caregivers. They were compassionate and genuinely seemed to care about him, which I believe played a huge role in his speedy recovery. We are so grateful that Los Robles Homecare was there to assist us in our time of need. Thank you for your excellent service!

I can't say enough about the care and compassion of everyone at Los Robles hospice. From the time…read morewe met with Steve, we felt comfortable with choosing Los Robles to bring my mother home from the hospital on Hospice. Steve was very thorough in explaining how things work and had everything set up for a smooth transition from the Hospital to Home. The nurses that came to care for my mother were equally compassionate and knowledgeable and we never worried about her care. Additionally, Ian, the Chaplain was wonderful and helped us during this difficult time.