Home Helpers is the best senior home care service in Ventura County. Jackie is the most amazing,…read morecaring, and organized person I have met. They provide excellent customer service, reasonable prices, top quality caregivers, and a variety of service options to meet your individual needs. The amount of effort and care this company puts into their clients is absolutely amazing! You get a free consultation and a personal introduction with your caregiver. I highly recommend using their live in care option for your caregiving needs! You or your family member will get 24 hour care by a certified home care expert. The caregivers there are very professional! They can help with meal prep, light housekeeping, physical assistance, and so much more. You will be beyond satisfied with the service and will want to use them again and again for all your caregiving needs! Don't settle for just any caregiving agency. Have the best agency provide world class services for your home care needs. Call Home Helpers TO today

Their employee Robby really lifted my husbands spirits in the few days he was here. He even…read morevacuumed up the little pills that the nurse from Rosz Hospice carelessly left when she dropped them all over the carpet. He was willing to do whatever you asked of him with kindness.

Lily was fantastic from the beginning and we had been through hell so her amazing smile made us…read morefeel at ease right from the start The staff was Ready always willing to help answer questions for novice that has never been through this. They've helped my ease my fears of my 80 year-old mother with a 2" x 4" x 5" wound. They really took a care of her. I can't imagine being anywhere else after being in two different hospitals and another horrible step down facility. This made our last stop the best stop.

My mom was admitted to Alta for skilled nursing toward the end of April, after a two-week hospital…read morestay at Cedars for recurrent glioblastoma. Trying to get her into the right SNF was a major challenge, but when Alta finally accepted her, we were thrilled. (My mother-in-law had been a previous patient there, and we liked the facility.) From the moment my mom arrived at Alta, the staff was warm and friendly and took great care of her. She always had a smile on her face and told me how much she enjoyed being there. She was always in the activities room, either participating in some fun activity or at least sitting in there watching others when she wasn't physically able to join in. She particularly enjoyed jewelry making and the visits from the service dogs. I was always greeted by Rachel when she saw me, and she would ask me to help pick out my mom's food choices for the upcoming few days. The food always looked and smelled great, and my mom usually ate everything on her plate. After about a month at Alta, she hadn't been making much improvement due to her condition and some underlying issues that no one had known about. She had stopped eating and was sleeping a lot more than usual. Jose, one of the nurses, called me one evening to let me know that she was very dehydrated and had a weak pulse, so they were starting her on an IV and monitoring her closely. About an hour later, he called back to say she was having trouble breathing and that he had called the paramedics. Jose told us he suspected sepsis, but we couldn't figure out how that was possible. Unfortunately, she had suffered a bowel perforation, which led to septic shock and then cardiac arrest (due to a previous hospital treatment). If not for Jose's quick thinking and expertise, my mom would have passed away at Alta in her bed. Thanks to him, we were fortunate enough to get her to the hospital to say our goodbyes. Sadly, she passed away a few hours after arriving at the hospital on May 26, 2026. When we returned to Alta to gather her belongings, the staff members we spoke with were visibly saddened and shocked to hear the news. We are so grateful to Alta and their wonderful staff for taking such great care of my mom. Her last month on earth was filled with kindness and compassion, and she received so much love and care there.

Rachel Rachel Rachel. She came into my mom's life at a time when we needed her most. My mom…read moreHad just been released from Los Robles rehab center after a major fall and wound repair. Rachel connected with mom (she's 79) immediately. She took charge right away and took excellent care of my mom while keeping her laughing too. We don't know where we would be without her. She saved my family from many stressful and emotional days. My mom says Rachel's is her angel, we agree. We don't wanna ever let her go.

Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

Our family cannot thank Buena Vista Hospice enough for the exceptional care and compassion they…read morecontinue to show my sister, who has Stage 7 Alzheimer's disease and is now bedridden. Her son and I cared for her at home for many years before moving her into an assisted living facility in June 2025. We were referred to Buena Vista Hospice and from our first conversations with Jennifer and Anne who are in-take personnel, we felt heard and supported. They were kind, understanding, and incredibly helpful in guiding us through the hospice process. On February 16, 2026, we met with Diane, the RN, and Roland, the spiritual advisor, to complete her enrollment. They patiently answered our questions, explained Buena Vista's services, and treated our feelings with great consideration. My nephew and I left feeling confident that his mother, my sister, would receive the care she needed. The nursing team has made an enormous difference. Laura, the RN and nurse care manager, stays on top of Her's needs and coordinates her care. Tina, the LVN who visits twice a week, with Deneisha, RN, provides attentive, compassionate nursing support. They monitor her condition, communicate with the assisted living caregivers, and keep us informed through phone text messages whenever it is necessary. Knowing that is my sister is regularly seen, paid attention to, and treated with dignity brings us tremendous peace of mind. Jodi, the CNA who visits twice a week to help with bathing and personal care, is a true godsend. We deeply appreciate the kindness and attention she gives to her. Especially now that my sister is bedridden, this personal care means so much. Jodi's help reassures us that her comfort, cleanliness, and dignity remain a priority. The support extends beyond nursing and personal care. Social workers Danielle and later Hillary have been helpful, and Mark's extensive knowledge of Alzheimer's disease and dementia has been invaluable. We appreciate his willingness to educate families and share his understanding with the staff. Rabbi Lisa also visited my sister, listened to our concerns, and offered spiritual comfort during this difficult journey. Buena Vista arranged a hospice bed and wheelchair through Palmedeq, whose team communicated with me whenever equipment needed to be delivered to the facility. A special thank-you to Adafo, Alan, and Tom, and to Hector, who handles deliveries. We also want to recognize the wonderful office and support staff, including Jennifer, Anne, Arlene, Kaelyn, Noemi, Cynthia, Leslie, Diane, Kim, Katie, and Kate. They are responsive and helpful whenever we need assistance. For my sister's birthday in August, the staff signed a card and gave her a lovely blanket. We were deeply touched. That thoughtful gesture showed us that they see her as a person deserving of warmth, kindness, and celebration. After significant challenges with Kaiser Permanente Home Health before hospice, Buena Vista's understanding of Alzheimer's disease, communication, and attentive care have been especially meaningful to our family. Their knowledge of Alzheimer's disease and dementia helps us feel confident that they understand my sister's needs. My nephew and I are her only immediate family, and their support has helped us feel less alone. They care for my sister while also supporting us through one of the most difficult experiences of our lives. Thank you to everyone at Buena Vista Hospice, especially Laura, Tina, Deneisha, and Jodi, for your continued care and compassion. Having people, we can trust and rely on has made this journey easier. Based on our experience, we wholeheartedly recommend Buena Vista Hospice to families seeking compassionate, dependable care for a loved one.

I'm writing this review after the passing of my parent, who was a patient of Buena Vista…read more Throughout my family's experience with Buena Vista Home Health, we experienced glaring failures that I feel responsible to warn other families and patients about. The care that my parent received (and didn't receive) fell short of the prompt, coordinated, and compassionate standard that Buena Vista claims. Here are the issues that deeply upset my family: 1. ***Schedule changes and communication failures*** My parent was admitted to hospice with terminal cancer on a Thursday. We needed help with medications, at-home care, and so much more guidance. Our hospice nurse Deneshia rescheduled her initial visit TWICE so that my parent wasn't seen until Monday. For a patient at the end of life, every delayed visit is time that cannot be recovered. Repeated rescheduling of an initial hospice assessment is unacceptable and reflects a breakdown in staffing, prioritization, or accountability. When Deneshia came to deliver medical supplies, she framed the visit as if she were "doing us a favor," noting that she was "only supposed to come once a week." In reality, that visit was to deliver supplies that we should have received at admission. Presenting the correction of Buena Vista's own delay as a favor to our family was inappropriate and added to our sense that my parent's care was not being prioritized. 2. ***Medication delays and errors*** Prescribed medications were delayed or entered incorrectly, and critically, my parent's Ativan was not delivered until the night before they passed. For a hospice patient, timely access to comfort medications is not a convenience; it is the core of the service provided by hospice. Buena Vista Home Health was not proactive in coordinating with my parent's physicians and pharmacy to ensure medications were in the home where they were needed. This delay caused avoidable distress at the most vulnerable point in my parent's life, and it should have never happened under hospice supervision. 3. ***Missing standard supplies at admission*** When the admitting nurse Brian completed the assessment visit, he noted that the initial care bag contained only bare materials. Standard supplies that should have been provided at the outset but were missing until the following week included: -Shampoo and body wash -Cleaning supplies -Foam dressings -Calazime -Urinals My family and I got so frustrated waiting for these supplies that we ordered them ourselves online. The absence of foam dressings and Calazime was especially concerning given the risk of pressure injuries in a bed-bound patient. These are baseline items that a well-run hospice program should have delivered on day one, not days into service. 4. ***Shifting clinical responsibilities to my family*** Our hospice nurse Deneshia shifted responsibility onto me, rather than taking it on herself. The only time she ever physically touched my parent was during her introduction and to take vitals. She never demonstrated how to perform any aspect of my parent's care. Deneshia repeatedly referred to our family as the "primary nurses" and to herself as "secondary." I find this framing troubling. If the family is expected to serve as the primary caregivers, then the hospice nurse's role in supporting, teaching, and demonstrating care becomes even more essential--not less. I happen to be a nurse, but the standard of hospice care cannot depend on whether a family has a trained healthcare worker in it. Had I not been present, I am left to wonder what care my parent would have actually received. I asked Deneshia to provide a list of my parent's medications and how specifically to administer them. I never received a medication list or instructions. I am shocked that Deneshia tried to explain the mechanism of COPD to me when my parent did not have COPD. Any education that a hospice nurse provides should be specific and relevant to the patient in front of them, not generic information that does not apply to their patient's care. Between this, the lack of hands-on care, and the absence of any real teaching, I'm left questioning what purpose the hospice nurse served at all. 5. ***Responsiveness at the time my parent's passing*** On the morning of my parent's passing, I found my parent pulseless and not breathing. My family called Deneshia three times without any answer. When Deneshia finally returned the call, her tone conveyed that our calls were an inconvenience to her. Her tone only shifted when we informed her that my parent had passed. After I informed Buena Vista of these failures, their response was to offer their apologies and to let my family know that they would incorporate our grievances into their clinical education. I share these experiences because I don't want another family to endure what mine did.

The caregivers are absolutely wonderful and work together as a team! We cook, clean, conversation,…read morepuzzles, bathe, reminders to take medication, and so much more. We go beyond our job scope and give the best care for each and everyone of our clients! Safety and dignity is a fundamental part of our daily lives.

We are extremely pleased with the caregivers and the company however .... Austin is unprofessional…read moreand rude and condescending He should not be "the manager" I will only speak with Tonie if I have a special request etc She goes above and beyond I give the caregivers and Tonie 5 stars... Austin 0 stars !

I'm very grateful to Devoted Care Services in helping my mother for a few weeks before she passed…read more The entire team was kind, caring, efficient and professional. I'll always be grateful for how quickly my mom took to her caretaker Phoebe. It took a lot of stress off everyone, knowing she was happy and taken care of.

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

I recommend OakView whole heartedly. After happily living in University Village for several years,…read moreMy grandma moved to oak view moving from - and between - Assisted Living, Memory Care, and eventually Skilled Nursing. The staff was is knowledgable and treated her with genuine respect and tenderness, and they were consistently thoughtful with our family as well. The facility was clean, well-kept, and organized, and communication with us was steady and reliable. I've even told my husband that this is exactly the kind of place I'd hope for myself one day. During my visits with my grandma, I saw how happy and well-cared-for the other residents were--the daily meals, activities, and interactions all felt warm, structured, and intentional. It was the kind of environment that gives you real peace of mind. The level of care they provide is exceptional and they were excellent care partners with my parents.

After shopping around for a senior care place for an elderly client of mine i came across VCSC and…read morenothing amazes me than exceptional customer service and professionalism. The team and staff are full of energy and joy. My client was looking For a new Assisted living facility after a horrible experience he faced with another company in LA and didn't hestitate to switch as they outlined there Services they offer are Memory Care: Dementia & Alzheimer's Incontinence Care, Medication Management, Appointment Scheduling Appointment Transportation, Meal Preparation Caregiving, and hospice services . Glad i chose them my elderly client is full of smiles and thankful for these guys. HIGHLY RECOMMENDED !!! !