Laurel Heights is an amazing community! The events and activities they put together are incredibly…read morediverse. There's something enjoyable for everyone. The team focuses on quality, as their events and activities are quite upscale. I look forward to visiting again soon.

Fantastic community! Excellent team and the seniors come first. You can emphasize the opportunities…read morefor social interaction, the access to amenities, and the sense of community that fosters well-being. Focus on the positive aspects of senior living, such as opportunities for personal growth, new friendships, and a comfortable, safe environment.

I had a really good experience with Silverado memory care. The staff are kind, patient, and you can…read moretell they truly care about the residents. They are very understanding when it comes to dementia and memory issues, and they treat everyone with respect and dignity. The facility is clean, safe, and feels warm and welcoming, not like a typical nursing home. I also liked that the residents are kept engaged with activities, which helps with their mood and overall well-being. Staff communication is also good, and they make sure families stay informed. Overall, I feel like this is a trustworthy place for loved ones who need memory care.

I have visited many secured senior living communities, and Silverado Thousand Oaks is truly in a…read moreleague of its own. If you are looking for a place where safety, clinical excellence, and genuine compassion intersect, this is it. First, I want to recognize Ashi, the Administrator. Her leadership is evident the moment you walk through the doors--the team is cohesive, the environment is professional, and the care is top-tier. I spent a significant amount of time with Jessica Torres, the Community Ambassador, and she is simply exceptional. Jessica is incredibly knowledgeable and shared deep, educated insights into the nuances of memory care life. She took the time to truly educate me on what it means to live in a specialized secure unit, providing peace of mind that is hard to find elsewhere. The facility design is one of the most unique and thoughtful I have ever seen. In terms of security, it is easily one of the best I have been in. It manages to feel like a warm, inviting home while maintaining a rigorous focus on the safety of its residents. I highly recommend Silverado to any family in the Thousand Oaks area navigating the journey of memory care. It is a world-class community led by world-class people.

Bradley house staff did a great job as caregivers for my mom. They provided a nice atmosphere and…read morewanted my mom to live a long life. They helped make her qualify of life better until her final days. I appreciate their professional and caring way. I highly recommend this CareHome to others.

LOVED IT! BEST PLACE EVER!! HIGHLY RECOMMENDED! My mom was at the Bradley House on Erringer Road…read moreuntil she passed this month, and the caregivers are FABULOUS, loving, attentive, professional. VERY RELAXED, family-like, clean atmosphere impressed us. We could also visit mom DAILY!! My mom had a severe stroke, but was able to sit in a recliner in the living room, which was so much more comfortable for her than in a wheelchair all day. Mom got "real" showers 2 times/week! Not just an icky sponge bath. This place is HEAVEN for people that want to visit their loved one freely. The cost was VERY REASONABLE! The only regret we kids have is not knowing of the Bradley House on Erringer years ago. You'll be SO GLAD to check it out. It really was a lovely home.

Great staff! We do entertainment here quarterly. The residents seem very happy and the staff is…read moresuper accommodating.

I did not use this facility for my dad, but I went on a tour and met with a manager who was very…read moreeasy going, pleasant and professional. The facility was very clean and well kept. There was a positive vibe and good communication. Because I did not use the facility they very easily returned my deposit.

PLEASE STAY AWAY FROM THIS FACILITY!!!…read more I work near this facility and personally know several seniors who live here. Based on direct knowledge and firsthand accounts, I have serious concerns about how residents are being treated. One resident I know personally was not properly cared for after a fall. After that incident, she was reportedly not assisted with meals or monitored to ensure she ate for three days. Her room has flooded twice, and because of how often this happens, it reportedly smells of mold, which raises serious health concerns. After the second flood, she was abruptly dismissed from her room so it could be cleaned and was not allowed to gather her phone, shoes, or any personal belongings. She was sent out in the middle of December wearing only sandals and no sweater. This showed a complete lack of concern for her safety, comfort, or dignity. What is most disturbing is the lack of empathy. This is a facility entrusted with the care of vulnerable seniors, yet the focus appears to be convenience and profit rather than basic human compassion. PLEASE STAY AWAY FROM THIS FACILITY!!!! Please choose another place. No one's loved one deserves to be treated this way.

Where to start......My mother in law has been living at AvantGarde for 2 weeks - she has Dementia…read more(short term memory issues) and it was getting to the point where she needed not only care but stimulation. The staff here is amazing, they don't just do their jobs (and they do them well) they are all very kind, supportive and loving toward her. This is a woman who would not leave her apartment, slept until noon, getting her to get dressed was a big task but her nature is social. She was famous in her youth and a singer / dancer. I could not believe that she was up and out of her room (DRESSED) by 8am and didn't return until after 5PM on day 2. EVERY SINGLE DAY she is kept active, she's singing with the pianist, playing bingo, watching movies, doing arts and crafts AND they told me she was participating in the morning walk! One of the ladies there sent me a video of her singing with the pianist today - she is in her element. Her Doctor comes to her every month (more if she needed him). I was weary that they would not be able to get her out of her room and get her dressed. AvantGarde has surpassed my expectations. I can travel without worry, I can visit her without me being the caretaker, I can rest easy knowing she is having a great time and in loving, capable hands.

Mary, Ashley,&Wendy& Manny & Joseph and Carina provide truly amazing service at the assisted living…read morefacility. They treated my grandma with so much kindness, patience, and respect, and it means everything to our family. Their compassion and attentiveness made her feel comfortable, cared for, and valued every day. We are incredibly grateful for the wonderful care they give and the genuine love they show to residents. Highly recommend!

As a family member of a resident, I want to share some concerns I've observed during my visits…read more I've noticed that several employees seem to feel quite stressed under the current management, and I've personally heard a few mention that Lori's approach can be difficult and rude at times. I've also had a few interactions with her that felt less courteous than expected, she can come across as dismissive or impatient, and occasionally mumbles under her breath, which makes guests feel uncomfortable. I truly believe that this community has wonderful potential and caring staff, but a more positive and respectful tone from management would go a long way in improving the overall environment for both employees and families. I share this feedback in hopes of fostering a more welcoming atmosphere for everyone involved.

The community is truly a hidden gem--very private, secure, and safe. It offers a relaxing, calm,…read moreand family-oriented environment. From the moment you walk in, it feels like resort-style living. The staff are incredibly kind and welcoming, and the community is very active, with engaging activities happening every single day. The residents are highly involved, and there are frequent family visits, which adds to the warm and vibrant atmosphere. It is also a pet-friendly community, making it feel even more like home. If you are tired of living in a busy area with a fast-paced lifestyle and are ready to settle down, relax, and truly enjoy every moment of life, Sage is the place to be. This is a community filled with happiness and peaceful living--there is truly nothing like it.

I've been trying to reach the Executive Director for over a month!! He doesn't respond to emails,…read moredoesn't respond to Teams meeting requests, doesn't attend meetings his front desk schedules with me. My mother is a resident in the facility and I am POA. I find this very unprofessional and disturbing.

My mother-in-law was in Memory Care here. They also offer assisted living, which is very similar,…read morebut on a separate floor. The place seems more like a nice hotel than an elder care center, with beautiful grounds, winding paths, and even bunnies! This was the second place she was in memory care, and there is no comparison. The staff here is so caring and professional. They keep in regular touch with the residents' families, and spend a tremendous amount of time on enrichment activities with each resident. The food is excellent, and was served in a restaurant-like environment before the pandemic. Now it is catered to each room They also hosted a private birthday lunch in one of their small dining rooms for our family and my mother-in-law. Since the pandemic they have done a marvelous job of keeping residents safe. Most of the staff and management have been here a long time, and it's easy to see why.

My five stars go to Sunrise's executive director, Edith Kennedy, and the nursing and admin staff…read more They are exceptional, and I don't use that word a lot. Edith is particularly outstanding because she truly cares and is on her game with details, always wanting feedback (good or bad) to make your loved one's experience the best it can be. Now, with assisted living facilities this can sometimes be like moving a mountain. But, she earnestly tries. She's got your back. However, despite this, we are actually moving my dad to another local facility shortly due to one of Sunrise's bad qualities, horrible in fact, and that is...pricing. Again, to be found at many assisted living facilities but costs at Sunrise are higher than most...and they price differently than most. For example, when you first talk to them they speak of the rent as a flat rate. But it's not. Sunrise charges you a day rate per month. So your cost varies per month based on days of the month. The rent is better in February, September, April, June and November. But the other seven months with 31 days...all higher. And surprise...there are more months with 31 days in a year so the house wins. It's a bad optic. Despite the costs, they serve generic soda vs. Coke and Pepsi brands. Small yes, but at these prices...bad optic. They only have transportation offered 2 days a week while most other places provide 7 days. Again, for what they charge...bad optic. And one other thing. No matter what month you move in, your rent will be increased come January by 5-10%. The contract makes it sound like it's a random event, but it happens every year like clockwork and you will be notified 60 days in advance. And remember, you have your highest leverage to negotiate (the move-in fee, etc.) before you sign the contract. So with Sunrise, the people are terrific. The prices are not. And in the end, it's a shame that a business that exists to provide care often comes across as caring more about the money.

Hypothetically, an ultra-controlling man kept his second wife in line with his steadily increasing…read morepay, better homes, doo-dads and a commanding, loud voice for 38 years. Hypothetically, about 30 years into this California Dream his second wife began having memory lapses. Nobody could tell him anything about her condition. He stood on the east bank of the largest river in the world De-nial. Her boat got nearer and nearer the west bank. She began seeing her deceased Mom, Dad and brother or asking where they went. Instead of compassion, mercy, and going along she got long lectures and rational proofs on the nature of her reality. They had been dead 20 years. DONE! When she said day sfter day she wanted to go home she got long lectures and rational proofs on the nature of her reality. She WAS home. When she packed a shoebox with a toothbrush and other items and was found by a neighbor wandering on the boulevard a mile from home, no bells rang for her husband in this jypothetical case. Not in all the times she wandered or was found hiding under a neighbor's truck. Hypothetically, step-children visited, were taken to a room where generations of photos were arrayed on a table, "I'm trying to identify these before my memory's completely gone." Few recollections were left. A few photos got a few words on the back. The children promised a nice place to live in a favorite town. A hypothetical time arrived when the couple could no longer manage a home. Husband was home-cared for 7 months. His wife needed care elsewhere. A family elder care pro in a favorite town recommended Aegis. Hypothetically stepmom moved in, was evaluated and integrated into Aegis programs. She assisted with food-related tasks, was offering mentoring tips to Aides and others. She bloomed. The hypothetical family was hypothetically pleased with this reversal. The hypothetical stepmother was reunited with her hypothetical spouse in a super nice facility with standard memory care. Not the same as Aegis.

They let go of all there workers and are always struggling ... they don't pay enough ... they get…read moremad if you ask for a day just cause they are low staff Thts the reason they shouldn't just be letting go off people also the manager John I heard many things of him my girlfriend works there and she doesn't feel welcome she says they are racist

All caregivers are so kind & willing to help with anything! Food is excellent! It's very quiet…read moreat night.

Our 85 yo dad has been at Varenita since they opened and spent one year in assisted-living and the…read morelast two years in memory care. Peace of mind is what we have experienced by placing him at Varenita. The staff has been stellar, very caring, very loving, and there hasn't been the rate of turnover that you typically experience in these type of facilities. Christina, the events coordinator, has amazing energy, patience, follow through and does a fantastic job keeping residents safe and engaged, as does the other care staff. The food has been really good and the top notch events and activities have kept our dad as mentally sharp as can be expected. We have to give a shout out to Mirella, Daisy, Maria, Adriana, Maritza, Maggie, Lisa, Lisola, Julia, Jordy and Sean just to name a few of the caregivers that have a gift and passion for what they do. They have become family to us all, and we highly recommend Varenita.