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    whole in chair tried to cover it up

    thought they were the same ashley. Found out they weren't. They are individually owned for deliveries and still couldn't get a decent table

    Our new couch!

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    6 years ago

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    Jessica O.

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    8 years ago

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    7 years ago

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    7 years ago

    Terrible place to go. They are very unprofessional. Their is so much back and forth with them its unbelievable. Dont shop here.

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    Jessica O.

    Thank you for the review, Jacky!

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    7 years ago

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    6 years ago

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    10 years ago

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    Page 2 of 2

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    Bre and Emily were super helpful, especially when it came to cancelling my first couch order after I mistakenly measured my space.

    Mentioned in 2 reviews

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0(66 reviews)
    0.6 mi
    $
    Offers payment plans
    Established in 1991

    I need to take a moment to give a shout-out to Bob's Furniture (specifically Maryanne, who works…read morethere). Backstory: I bought our couch there about 4 years ago. At the time, I debated about purchasing the extra protection/guarantee thing for $99 and then figured what the hell... I have a kid & cats. Welp. Got a hole in the couch, and it's been slowly getting beaten up - stains don't come out, that kind of thing. Another friend told me her partner, who's just bought a new place in NYC, got his couch - the same kind I have - at Bob's, but now it includes built-in shelves on either side and charging stations. Huh. So last week, I popped up to Bob's to check out the new couch. I wasn't thrilled about having to shell out $$ for a new couch, but when I talked to Maryanne, the salesperson, she said that the policy I bought might cover the cost to replace it. I was dubious but agreed it was worth the 10 minutes it took to file a claim. Lo and behold. Got an email from the claims dept. yesterday with a voucher for replacing my couch! The OG model I have isn't made anymore, but the upgrade is better anyway. Popped up to Bob's today. Ordered the new couch. Used the voucher -- free delivery, new protection plan included -- and it cost me a whole $47 out of pocket. Shout-out to Stephen for his help today & for assuring me that Maryanne would get the commission since she's responsible for suggesting I try the claims process in the first place. Moral of the story -- Bob's has decent furniture. Nothing's built to last anymore, unfortunately, but their policy -- if you purchase the protection plan for $99 -- is absolutely worth it. Definitely recommend them.

    Wonderful prices and wonderful service. ! The service after…read morethe sale is just wonderful too. If anything you buy does not hold up for any reason Nobs will ALL WAYS make it right !!!!

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Pottery Barn

    Pottery Barn

    4.5(4 reviews)
    0.4 mi
    $$$

    My husband and I came here one afternoon to check out some formal dining sets. We were quickly…read moregreeted by the incredibly nice sales associate (I believe her name was Tawonda). She was so patient and helped to show us all our options. She helped us place an order and signed us up for the rewards/credit card as we would be getting back hundreds in rewards. We ran into a hit of an issue and that's when the manager stepped in who was also very helpful. The teamwork of this store is phenomenal. They're also not pushy and very helpful.

    I recently moved and decided to redo my entire house. I would search the site. Add thing to my…read morecart. Then go in store so I could physically see everything. I did this about four times over four days. When the time finally came to place the order the girls that helped me were awesome. I did one last walk threw the store just to make sure I had everything correct on the list and then went to dinner while they pulled everything from their stock. It was that easy for the most part. They also stored my order for the week since I wasn't moving until the next weekend. There was only a few hiccups in the order. All of which they were happy to fix. One I wasn't given my 20% off on my flatware and two I was given an extra set of Napoli plates that should have been bowls. They even offered to bring the set too me so I didn't have to go back to the store. I couldn't be happier with my experience shopping here. I've even added a few things since my original order. This has kind of become my favorite home store without me even realizing it.

    Boscov's - Boscov's Lehigh Valley

    Boscov's

    4.4(5 reviews)
    0.5 mi
    $$$$

    Boscov's doesn't always have the latest and greatest, but when it comes to department-store…read moremerchandise, no department store in America offers the variety of clean, well-merchandised, and high-quality goods like Boscov's. Their prices are usually below what most people expect to pay in a full-line department store.

    2024 All it takes is one discourteous interaction with an…read moreill mannered sales clerk and ALL the best prices in the current retail market can't be overridden. This is a post about the Jr department sales clerk, GAIL, who took it upon herself to negate my price adjustment/return today with her poor attitude and condescending words. A few weeks ago, I purchased several jr clothing items off the clearance rack for $1.99 and noticed the price marked IN RED on the ticket did not reflect on my receipt. 5 pairs of Wallflower overalls all rang up $1.99 except one pair and so, I stopped by the EASTON store to address it with the clerk, GAIL. I explained what happened and the first words out of her mouth were "these are Wallflowers and they never get reduced" followed by "there's no way to give you a price adjustment without seeing ALL the other wallflower overalls", followed by "why do you want to see a manager, she's going to tell you the same thing", followed by "there's nothing we can do" followed by "we don't ink the price in RED" blah, blah, blah. In the meantime, the department manager watched her and let her treat a GOOD customer in this manner and wouldn't share HER name because she didn't say anything wrong!! Who allows this clerk to treat customers this way? The asst mgr arrived and made the price adjustment but not w/o squaring it with the dept mgr first. Unacceptable, GAIL. You need a refreshment course in customer service and interactional training to better address a complaint with a customer.

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    Boscov's

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    Ashley Store - furniture - Updated May 2026

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