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    Ashley Store

    2.1 (132 reviews)
    Closed 12:00 pm - 8:00 PM

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    Reviews With Photos

    Crack in coffee table
    Kaycee S.

    FINAL UPDATE 5/13/21: Well after some persistence, we got our replacement sectional...yet again the wrong color. We ordered a light grey sectional, then received brown, and what we received was a black sectional. We chose the original color in person, so we're certain about the correct shade we ordered and this is definitely not it (see pictures). At this point this color of sectional is far better than the brown they originally delivered so we're just gonna keep it. After nearly 6 months of grief, we'd rather just be done with this whole company and put this terrible experience behind us.

    Austin A.

    ***UPDATE*** October 16, 2020 They allowed me to reselect new furniture. Well, reordered in June and still no fur furniture in October. Countess calls and they Kept pushing out the delivery date till December. I GOT MY MONEY BACK AND WENT TO NEBRASKA. But they have Ashleys furniture in there store. Once I got the refund approved they immediately in 2 days came and picked up the original purchased sofa and love seat. To bad they couldnt be so prompt with my replacement furniture. So went to the casual living store in frisco and found what I liked. It will be here on time. BUYER BEWARE OF ASHLEY'S FURNITURE.

    More poor customer service and false promises
    Sara B.

    I've been expecting our couch to arrive tomorrow all week until I just received a message this morning asking me to chose another delivery dates next week! Not only is it Fourth of July week, but I don't even have a time frame window to work with. OH AND HERES THE KICKER- They don't actually have any number that you can call. Corporate number is no longer In service, store phone numbers never get picked up and it seems like their staff members have no clue on how to reach anyone except through email because I made these calls in front of them and all I got was "that's strange". Looks likes Ashley's will be going out of business soon. I regret pulling my credit with them.

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    27 days ago

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    4 months ago

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    3 years ago

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    Ashley H.

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    10 months ago

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    10 months ago

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    11 months ago

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    2 years ago

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    1 year ago

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    3 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    3 years ago

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    Ashley H.

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    6 years ago

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    Ashley H.

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

    Beautiful showroom!!! Designer fashioned and styled with gorgeous displays and inspiration!

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    2 years ago

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    2 years ago

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    5 years ago

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    Ashley H.

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    3 years ago

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    Ashley H.

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    6 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    6 years ago

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    Ashley H.

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    4 years ago

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    Ashley H.

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    3 years ago

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    4 years ago

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    Ashley H.

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    2 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    Ashley H.

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    4 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    4 years ago

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    Ashley H.

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    6 years ago

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    Ashley H.

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    7 years ago

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    4 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    5 years ago

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    Ashley H.

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    6 years ago

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    Ryan L.

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    Page 1 of 4

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    Judge Brandon was awesome and helped my dad find a chair that he loves.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Weir's Furniture - Drawers that don't align

    Weir's Furniture

    3.3(95 reviews)
    5.6 mi
    $$

    Quality furniture, knowledgeable sales people and in-house delivery employees. We have hought…read morepato furniture, recliner, tv console and kitchen table and chairs over recent years. Consistent and high quality experience every time!​

    We found ourselves at Weir's during an exhaustive (and exhausting) search for a new sofa and…read moreloveseat. I was beginning to feel like Goldilocks after repeatedly coming across ones that were too soft, too firm, too big, too small, etc., on a mission to find ones that were just right. Just as other yelpers have pointed out, this store is full of salespeople yet very few showed any interest in us while we meandered through the upstairs and downstairs showrooms. This isn't a problem for me personally because I'd rather browse in peace without the added pressure of being followed and watched like a hawk. As we were walking towards the door, ready to check this place off our list and move on to the next furniture store, an orange-y brown leather sofa caught my eye. My immediate thought was that it might be nice if only it were in another color, then lo and behold I spotted leather swatches nearby in a handful of colors. Suddenly, not one but two different salespeople stopped to offer assistance. After a brief but successful sales pitch, the next thing we knew we were practically skipping out of the store in glee, receipt in hand, having FINALLY found our new sofa and loveseat, which we ordered in black. We were told that it would take about 10 weeks for our furniture to arrive, but it actually only took half that time. The entire delivery process was hassle free. They had openings within the next couple of days with short windows of time. When the delivery guys showed up they were on time and quick but careful while dropping off our pieces. Our new sofa and loveseat look great and feel well manufactured. I haven't noticed any flaws thus far. After they have had some time to get worn in and thoroughly tested by our in home quality control group (i.e. kids) I'll update my review.

    Photos
    Weir's Furniture - Middle drawer doesn't shut - no quality control

    Middle drawer doesn't shut - no quality control

    Weir's Furniture
    Weir's Furniture

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    Ashley Store - furniture - Updated May 2026

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