We have enjoyed our new mattresses for several weeks now and we are very satisfied with our…read morepurchase. We chose your Minnesota Mattress Factory after I did two months of research into what would be the best mattress material for comfort, durability and overall value. Once we decided on 100% natural latex we were disappointed that most of the trendy mattress stores did not carry it. Our internet search led us to you and we are very pleased with not just the mattress but the personal service you provided especially with the care you took with the delivery process that including the removal of our old bed. We would recommend your products and services to anyone. Thanks.

From the owner: Our business specializes in customized mattresses to suit your comfort needs. We excel in customer…read moresupport, and go above and beyond to make sure you are 100 percent satisfied. You receive all around exceptional value from our use of the most durable materials, quality craftsmanship, and our unrelenting effort to make sure you are sleeping sound at night. Your good nights sleep is our promise to keep.

Went in and got instant help guy why extremely nice and funny differently recommend all places…read moreshould be like this

we are senior citizens and have bought furniture at several Slumberlands. We moved back to…read moreOwatonna to live near our families. Owatonna's Slumberland was the 1st and only store we went to buy our furniture for our twin home. Phillip Perish helped us choose what we thought we wanted and it was delivered to us. After living with it for three weeks we decided that it was to big and we didn't feel it comfortable. I called and talked with Phillip Perish again and asked if there was something he could do to help us. He said "come on in and I will help you find something that you will be comfortable with" We went in and He met us with a smile and spent time helping us pick out a sofa,2 recliners and a guest chair all with accent pillows. He has made me a happy person again. I can't tell you how nice it was to be treated so nice and truly helped by this young man. He will have our business and all we can send to him as long as he is at Slumberland. Very Sincerely Denny and Sharon (Sheri) Cole

I have been troubled with back pain since about 1965. At that time I found a mattress with good…read morelumbar support that really helped relieve the back pain, but like all things it wore out. I have tried to find a replacement in the big brand name mattress companies without success. Rest Assured worked with me to make a mattress with good lumbar support. I highly recommend Rest Assured as the locally owned mattress company that will make you a mattress that will meet your expectations. Sincerely, Duane Mathias in Rochester

We cant say enough about this company. The owners and staff are some of the best people you could…read moreever meet. Outstanding partnership with the community and surrounding area. Thank you for the great service. 5 stars!

If you buy from this store and it comes defective, you are on your own to try and get help from the…read moremanufacturer. We spent thousands here when we moved into a new place. The expensive dresser came with a broken latch on one of the doors. We went back the same day we delivered and set up our new furniture, and we were told there was nothing they would do, we had to call the people who made it, send them a picture, blah, blah, blah. Since when does the customer have to take time and money to fix someone else's mistake? The gal who sold us made a nice commission. These people should go into politics, screwing people for profit. Funny thing is, it is probably a $2 part from a hardware store. They would rather have bad reviews and word of mouth stories than actually have a satisfied customer. Had we known this is how they treat their customers, we'd never have purchased anything from them. Don't make our mistake.

I received a message from this company's customer service department on Monday, with a request to…read morerespond quickly. It was a response to my review. I responded Monday with the explanation that their company's error caused me to not receive my living room chair when I had assistance. Today, Friday, I picked up the chair on my own. No reply from Customer Service. Repeated disappointments from this company!!

We recently purchased a Smith Brothers sectional from Brick Furniture. After having it a few weeks…read moreit appeared that this wasn't as we ordered. (Firm Seating) After discussion with the store and investigation, our sectional was sent back to Smith Brothers for corrections. All employees at Brick were fantastic to work with. Customers satisfaction is top priority. We now have the sectional as we ordered. No hassle, arguing, or problems. They and Smith Brothers stood behind their product and made things right. No more shopping at various furniture stores, it's Brick Furniture for us. Thank You!!!

From the owner: Brick Furniture is located in Austin, MN and specializes in all home furnishings. You can get free…read moredelivery just by visiting our large showroom. We pride ourselves on the durability of our products. You won't need to buy a new sofa, love seat, or chair, to name a few, until you want a different look for your home or business. We feature tons of name brands furniture and mattresses, including: La-Z-Boy Sealy Stearns & Foster Vaughan Bassett We've been serving our community for 3 generations. Stop in and check out our the huge Brick Furniture showroom today, or call us for more information!

I have unintentionally been gatekeeping BoxDrop…read more We have been to BoxDrop twice and both times we were extremely impressed. The store is run by a family who care about their customers & will look out for them. This place is a huge warehouse full of couches, living room furniture, beds, tables, and more. The stock on the floor is all brand new and at outlet pricing -- their stock fluctuates and is never guaranteed, so if you like something you better pick it up! You can check their facebook to do a little browsing but I highly recommend coming in to browse and sit in the furniture before you make a decision. One thing that really sold us on this place was the financing that was offered. It's something like 100 days with no extra fees to pay off your furniture -- after that marked date there's a pretty big markup. Here's the really nice part: the guy who owns the place will help you figure out if the piece you're looking at financing is a good financial move for you. He'll help you calculate what your monthly payments would work out to be and even advises you not to buy something if you can't pay it off within the time before the extra markup kicks in. You can tell that he cares about the customers and wants them to have a good experience. I appreciate that SO MUCH. We love our couch and actually just paid it off this week. It fits perfectly in our house - the store has measuring tape for you to borrow - and really elevates our living room. We paid probably $60-$80 for delivery from this location to St Louis Park. It was a no brainer. Delivery setup was easy and speedy. Just keep in mind that all sales are final and that their stock is here today and gone tomorrow!

From the owner: BoxDrop Chanhassen, MN is a locally-owned and operated clearance center dedicated to serving our…read morecommunity with several nationally recognized Mattress & Furniture brands. Our unique model allows our customers to purchase inventory 40-70% Off Retail Value due to our low overhead, and at the same time provide a higher quality product and a better experience. Here you will find: Inner Spring & Economy, Pillow Top, Foam & Memory Foam, Hybrids, Adjustables and more, including non-traditional sizes! Everything is new in plastic and we carry Name Brands such as: Beautyrest, Royal Heritage, Sapphire Sleep, Albany, Hughes, Parker House, Steve Silver, and more. Come see us today and save hundreds on your next mattress, sofa, sectionals and more!

The past few years I have conducted dozens and dozens of sales training workshops and probably five…read moreto ten more customer service workshops. One recurring theme in customer service workshops is that it is not price, product, or place. Those are ties. I had fellow in one class for a national retail chain tell us his nearest competitor is one mile away and they both represent the same company. He said we have same price, same product, and nearly same place. All I have that he does not have are my employees and service they require. My point is that it is not place, product or price that dictates good service. It is policy and personnel. Today I was buying new mattress from Mankato Mattress Man (Ben). We bumped into a store policy that I considered archaic, in appropriate, unnecessary and a barrier to my doing business with Mankato Mattress Man. Ben said I would like your business here are two things I can do. One is I can work out a work around so that this policy can be tabled. Two and I prefer this approach is that it will take me a minute or two to explain why this policy is in place. I said since I have been treated great to this point, since I want this new mattress, and easisest workaround seems to be explanation go that route. Ben did. I bought the mattress. So if you are looking for a new mattress you can probably find equal products, equal prices in Mankato market. Personnel and policies make Mankato Mattress Man a great last stop while mattress shopping.