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Ashley Store

2.7 (53 reviews)
Closed 10:00 am - 8:00 pm

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Showroom chair with my fabric selection draped over it.
Joanne C.

When we first entered the store, Elijah introduced himself and asked how he could help us. We were looking for an accent chair. He pointed us in the best direction to start looking and told us about current sales, and then he let us wander through the store on our own. I appreciated the freedom to roam, as I hate having a salesperson follow me around. That said, Elijah did check on us to see how we were doing, but didn't hover or pressure us. After looking at, trying, and comparing several different chairs, I found one I thought seemed right for me. Just then, Elijah appeared again to see how we were doing. When I said I thought I found the one, Elijah helped me pick out a custom fabric that I'm super excited about. The checks process was easy and quick, and I'm looking forward to the chair arriving in about 6 weeks. To be honest, Elijah's service and personality were big factors to my purchase decision. It was a pleasure doing business with him. I'm posting a picture of the showroom chair with my fabric sample on top of it. That fabric is going to be so cozy and comfy for my new reading chair, and I can't wait until it arrives!

Breanna B.

Love the furniture form this store, however, not satisfied with customer service. Recently purchased a table, and I love it, staff was kind and not too pushy, however, one of the pieces arrived broken. After trying to contact customer service for 3 days and being hung up on every time, my boyfriend and I went back into the store to show them the piece that was broken and that we needed replaced. The employees then told us a new piece would be sent to our home. After two weeks, this is what was sent to us...

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8 years ago

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10 years ago

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7 years ago

it's been two months and i'm still waiting on my furniture!!!! i will never shop here again! horrible customer service!!!!

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9 years ago

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Review Highlights - Ashley Store

Purchased a custom couch and accent chair in April 2018.

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WG&R Furniture - Green Bay

WG&R Furniture - Green Bay

2.9(23 reviews)
0.9 mi

We put money down and ordered a couch a year ago. We still didn't received it and they kept pushing…read moreit back month after month. The sales guy told us 3 months. The original price was $1599 when we purchased it and 6 months later we saw it for $2200. They didn't want to sell us the couch and kept pushing it out so they didn't have to sell it to us at a lower cost. We got sick of waiting and went to Ashley Furniture and they guaranteed us within the same week. Thanks Ashley's!

We bought several pieces during the VIP Sale, got some great deals from that discount, and our…read moresalesperson JW was extremely friendly and professional. Not everything we bought was in stock, so our order was split into two separate deliveries. Not a problem, as it was at no additional cost to us. Half was supposed to come on 3/15, the other half 3/29. On 3/15, I began preparing for the anticipated delivery by disassembling and removing the furniture that was going to be replaced. Figuring I should at least get an estimated time of arrival, I placed a call. "We have no delivery scheduled for today," I was told, as I directly referenced the receipt from our order. They also showed nothing scheduled for the 3/29 date. My wife placed an additional call and managed to get part of our delivery moved to the afternoon of 3/21. In the EARLY MORNING of 3/21, my dog woke me barking excessively at the delivery truck outside. As this was several hours before they were expected, I had to hurriedly clear out the areas that weren't quite prepared. The delivery people were friendly and helpful, but when I pointed out the piece of furniture we had paid $10 on our order to have hauled away, they said they had no notes about hauling anything away (we actually paid $20 for two pieces to be removed, but the other piece is for the second delivery). They wouldn't take it while at our house, but one of them said he would get a message to their evening truck and it would be picked up that night. They never showed up, never called to say they couldn't make it, never fulfilled the obligation to remove the furniture that we paid to have removed. So at the very least we should be refunded that $10. Our second delivery, the one due for 3/29, is now pushed back to sometime in mid-April. We were never contacted about this change, we had to find out by calling ourselves. So while the sales experience was pleasant, and the furniture we've gotten so far is quality stuff, I cannot give a very high rating because WG&R will only deliver/haul away at their convenience, regardless of what you've paid or what you've been told or what has been printed on your order. It's not likely that we will return. We have bought furniture elsewhere and had better experiences with regards to punctuality/delivery fulfillment, but WG&R lured us in with that great sale. While it was indeed a great deal, we would happily pay non-sale prices for better service and honesty. Heck, if they had simply reached out to us about the date change instead of waiting for us to call several times, this review likely would have been two paragraphs shorter and two stars higher. UPDATE: After receiving a refund on the haul-away fees, plus getting the second delivery date moved up, I am giving an extra star on my rating. This entire ordeal could have been prevented simply with better communication on WG&R's part. 1) Don't allow salespeople to give delivery dates that will not be honored. 2) If a delivery date needs to be pushed back, LET THE CUSTOMER KNOW. We were never contacted about the changes in our deliveries, and didn't find out until WE called the day we were expecting delivery. Even a voicemail would have sufficed, but we got nothing. 3) Communicate with delivery drivers about what they will need to haul away. The no-show from our first delivery was pretty annoying, and ultimately I got rid of the couch on my own. At least for the second delivery there was better communication and they had room in the truck.

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WG&R Furniture - Green Bay - Farmhouse Dining

Farmhouse Dining

WG&R Furniture - Green Bay
WG&R Furniture - Green Bay

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Wenz Home Furniture

Wenz Home Furniture

4.3(11 reviews)
4.0 mi
$$

After a long day of visiting a number of other furniture stores in the area, we made it here. It…read morewas a breath of fresh air compared to our experiences at the other places. Michaela was so helpful and guided us through each piece that we were looking for offering great suggestions and listening so well to what it was we were looking for. Prices were reasonable and there were options at every price point. We ended up getting everything here for a new home and stayed within our budget.

I have bought a lot of furniture in my lifetime. I'm 70 years old. About 7 years ago I shopped…read morefor new living room furniture at Wenz and was blown away with their customer service. Several years ago I used them for staging a home we had for sale. Their selections were perfect and nothing I would have picked out myself. The sale of the home went very quickly and I'm sure the staging was a part in that. I was in the market for new living room furniture recently. I made the mistake of ordering furniture on-line. When it arrived it clearly was low quality and to return it I would have to pay shipping over $500. I'm so unhappy with it I will donate it to charity. So back to Wenz I went! Their designer was so helpful in helping me find the pieces that will be best for our space . The cost was comparable to what I mail ordered. This time I could see it in person. Lay on the sofa. And I know they will have my back if we run into any problems. Best furniture, prices and customer service is found at Wenz.

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Wenz Home Furniture
Wenz Home Furniture
Wenz Home Furniture

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Ashley Store - furniture - Updated May 2026

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