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    Ashley Store

    1.2 (24 reviews)
    Closed 10:00 am - 8:00 pm

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    Sara S.

    A total rip off. This store, like other Ashley furniture stores and related outlet centers, seems as if it's a scam.. If you want to toss your money away, give yourself a migraine and should you want to enjoy endless aggravation, then by all means, shop here. If not, then avoid it like the plague. We stopped in trying to buy a new mid price spare room mattress and dresser for one of our guest bedrooms. First of all, they have very aggressive 'sales people' who come off like greedy third rate used car dealership salesmen... it's very obnoxious/ they hover, are rude, try to constantly up sell, and do not know their product line well.. I'm pretty certain the store's hiring policy is giving anyone off the street a chance to be a salesperson and their training consists of telling the new staff to 'hard sell' and 'up sell' featuring zero additional training. Customer service is not their bag. The selection was abysmal, the quality is overall low- everything was cheap looking, like it will break if you sit on it too much. The 'clearance' section in back is a joke, very few items marked to realistic levels considering their quality. We had an overly aggressive salesman, who probably was 19-20 and clearly still lived at home and I'm sure this was one of his first jobs, if not the very first. He was rude, condescending, and kept trying to insist he owns the top of the line mattress that costs over $2,000 and wouldn't sleep on anything less.. sure, dude.. (insert sarcasm..) We finally (against better judgment) located a spare room mattress in the clearance section. The sales guy was not pleased. It wasn't his huge sale. He rolled his eyes. We already knew we'd wind up returning it at the checkout desk, which was littered with tons of complaining customers demanding refunds or complaining that orders weren't delivered or about damaged products. The scene was chaotic. The 'cashier' 'accidentally overcharged our debit card $470 dollars, and the sales guy had to tell her to correct it. What the heck?? I noticed it immediately. Personally, I think this is a scam of theirs, and they like to see if people notice and quite frankly, it possibly appears as a higher sale on their sales figures even if it must be refunded, even if almost immediately. Why was the amount a $470 overcharge? No idea. It wasn't a delivery fee, it wasn't the equivalent to what was the original price, any fee or a particular icon on the keyboard/register. She made up some bull**** answer and didn't apologize. It took days for that amount- $470- to be posted back to my bank account! How many times have they temporarily 'accidentally' overcharged someone and either didn't correct it, caused an overdraft on a bank account, or maxed someone's credit card??? They seemed obsessed with signing up customers (whether they wanted to or not) to use their finance plan. It's all very bizarre and, quite frankly, reeked of unethical practices. We tried to get the entire transaction voided or returned at the cash wrap desk- but they refused! They gave us a 'corrected' receipt and said wait for the refunded amount of $470 and it'll appear eventually- a manager nearby said it might be two weeks. They seemed full of themselves and nonplussed. We knew we were demanding a full refund and canceling that order for the mattress the moment we left- which we did. We called as soon as we could in the morning (store was closing shortly after we left). We contacted the store manager and later the regional manager and we told them to not schedule delivery of the mattress (we didn't think it would've shown up on time, either, even if we didn't cancel it). We complained heavily to that Ashley store manager and recited the number of issues, including the $470 overcharge. She merely said that she'd cancel it all right then and offered a full refund and said stop in that day and speak with her and that she could personally refund the transaction/cancel it. We did that and she refunded it in an hour. She was very quiet about it, offered no apology or reasoning, and she seemed overwhelmed fixing other problems, she simply refunded it and said it might take several days to get all of the money back in our checking account since we used a debit card. I watched my online banking like a hawk- both refunds appeared several days afterwards. Do not shop here if you value your time and money and want quality furniture.

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    4 months ago

    Terrible customer service. Pushy sales people who don't answer get angry if you ask questions about shipping times.

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    2 years ago

    The salesman named Tony insulted us just because we were looking to buy a bed in the outlet part of the store.

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    Ask the Community - Ashley Store

    Big Lots

    Big Lots

    (4 reviews)

    $$

    I liked it better before they changed things up and decided to make it a poor man's Art Van. Gone…read moreare the days of weird international food items and gourmet dips, cookies, chocolates, coffee, tea, and pasta sauce, decent garden supplies and pet care items for cheap. Nope, Big Lots has changed and I don't care for it too much. It used to be kind of fun to stop in here once in awhile and see what they had because the stock changed so much. It was always a hodgepodge of odds and ends, closeouts and products in discontinued styles for cheap, along with no pretense, dorm room-style, assembly required furniture. No more! Now it seems like the novelty of what made Big Lots cool is gone. All I see now is more and more cheaper imitation Art Van and Lazy Boy knockoff furniture and convenience junk food. The prices are higher, the selection is poorer and the parking lot is so characterized by pot holes that I'm afraid I would damage the shocks or struts on my nice car by parking here. The pot holes are like craters, so heed them when shopping at this Big Lots. I don't understand why they are turning this Big Lots, which is supposed to be an outlet for odd lots, discontinued items and closeouts from larger department stores, into a wannabe furniture store. At least before, there was no lying about what the quality was like. It was cheap dorm room quality stuff for practically nothing that wasn't designed for a real household with families and all that entails. Now, it looks like a closeout furniture mart. It's sad. I used to love finding gourmet coffee and tea here for cheap. If I was looking for furniture, I'd go to a real furniture store, not here. The international food and chocolates section is but a quarter the size of what it once was and the selection isn't what it used to be. No more good bargains on Swiss chocolates, Belgian coffees and seasonings from all over the world. This store could be cleaner, too. When was the last time they waxed the floors? It looks like never.

    Horrible customer service and they don't honor their warranty when the furniture falls apart after…read moreonly 5 months. Didn't matter that I called to figure out how to deal with it just an hour prior to hauling a huge couch to to the store to exchange it as instructed. They went back on everything they said over the phone without a care. I do not recommend purchasing furniture here AT ALL. Jim and Laurie were horrible to work with! They are the managers at this location.

    RFJ Design Studio

    RFJ Design Studio

    (1 review)

    Really cute little home decor store I found merely by chance…read more. We stopped in after having business to do in the area and were delighted by this beautiful and whimsical little shop, which has lots of cute home decor, accessories, DIY rehabbed furniture, antiques, craft paints, jewelry, and much more.. I had no clue it was here til I saw the front window display with such charming items, which visually drew my eye, that I had to stop in. My husband and I shopped around a bit, saw many cute things we thought would look great in our redecorated sunroom, and chatted with the owner, who is super friendly, knowledgeable and nice..she carefully wrapped up my purchases, including some ceramic pieces and some vintage jewelry and mentioned they have DIY furniture/craft paint classes during non business hours, too- I dint know how much those cost, but the classes sounded interesting and I think we'll delve into that a tad more. We're both huge DIY furniture flip types, and rehabbing and painting (or just sprucing it up) old antiques and worn out furniture kinda is our thing now.. lol..if you're a "Flea Market Flip" or "Shabby Chic" type of fan, the restoration style of the merchandise here might be your thing. I know I was a kid in a candy store after finding this little retail gem.. and I didn't even know it was here. If you like country core aesthetic, rustic/modern, shabby chic or farmhouse design, you might like the stuff they have here. It's a little store yet there's a lot to see.. Prices were pretty moderate and the selection is quite varied, with great customer service (which is difficult to come by in the world of retail). I'll definitely shop here again.

    Ashley Store - furniture - Updated May 2026

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