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    Ashley Store

    1.7 (57 reviews)
    Open 10:00 am - 8:00 pm

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    More ripped stitches

    What an absolutely terrible process, terrible store. We went in at the middle of June and bought roughly $10,000 worth of furniture, 2 bedroom sets, a living room set and numerous paintings and small decorations. We clearly stated at the time of sale that our furniture was not needed until end of summer/beginning of fall as our house was being remodeled, we were told no problem, delivery could be adjusted for whenever. We paid, set up delivery and left. Fast Forward to August when we're tentatively supposed to receive our furniture and we call the store to let them know we aren't done remodeling and need delivery middle to end of September. Suddenly it's a problem, the store states the delivery is set and the furniture needs removed from the warehouse. We are told we'll be assessed fees and we tell the store we'll go ahead and accommodate and have it delivered and placed in our garage but we aren'table to view the furniture until we unwrap it. Furniture arrives all wrapped in plastic and we store it for 3 more weeks until we can move it in. When we get it moved in and unwrapped we immediately notice scuffs/scratches as well as staples missing off the back of one of the couches in addition to that side being wobbly/loose. I immediately notify the store who states there's no warranty as it was a floor model. I clarify that this was not damage incurred at the time of sale, this is damage incurred during the storage/transport/delivery as it was under the wrapped plastic. We are told that we have to pay for the damage to be repaired. You can inagine what I replied. And I'LL NEVER BUY FROM ASHLEY AGAIN. Craig and Chris are the ones "helping" us, do NOT trust anything they say.

    Heres photos of real Ashley furniture. Cracked , peeled ,piled. Replacement fix dont match.

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    14 years ago

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    Mike B.

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    9 years ago

    Loved the furniture, disappointed with management's customer service...Won't make the mistake of purchasing from them again.

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    Mike B.

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    15 years ago

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    11 years ago

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    17 years ago

    Helpful 2
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    12 years ago

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    11 years ago

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    13 years ago

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    8 years ago

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    13 years ago

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    13 years ago

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    11 years ago

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    8 years ago

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    14 years ago

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    15 years ago

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    16 years ago

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    Page 2 of 2

    Ask the Community - Ashley Store

    Review Highlights - Ashley Store

    They were very friendly and quickly unloaded my new sofa, ensuring that all motion mechanisms were properly working.

    Mentioned in 2 reviews

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    Habitat for Humanity ReStore - cool rocking chair seen at ReStore

    Habitat for Humanity ReStore

    4.3(26 reviews)
    1.8 mi
    $

    What's here: lots of reasonably-priced furniture (ground level), some hardware stuff and appliances…read moreand fitness machines (basement), books, VHS and housewares (2nd floor). Know before you go: it's on 3 floors and there isn't a public elevator. I assume if someone comes in in a wheelchair they can use the freight elevator? In any case, they are about to move to the old ValuCheck store at 1914 Glenn Park Drive, so by 10/1 or so that won't be an issue soon (fingers crossed) Community safety: I knocked off stars for COVID precautions. Only one staff member was masking although everybody was distancing. The current community level of COVID for Champaign County is High and the DPH recommendation is "Wear a well-fitting mask indoors in public, regardless of vaccination status or individual risk (including in K-12 schools and other community settings)."

    Store review: Yes this is better than the goodwill or…read moresalvation army stores in Champaign due to a large selection of furniture and a constantly rotation stock of merchandise. This was my first time visiting a Habitat for Humanity store. I still have not bought anything from these stores before, but this place was super busy on the Saturday morning. The first floor has a small section for electronics, mainly old CRT TVs and other random electronics. They have many desk, tv stands, chairs at very good prices. Depending on your luck I can see how you can make off with a very good deal. The chairs themselves were very old and I could not see myself buying a used recliner. The basement has tons of hardware material well organized. On the second floor is home goods. Lots of the merchandise on this floor is very very old. Overall if you like second hand goods this would be your store. FYI there is no clothes at this store. Pros: cheap second hand furniture if you are on a budget Cons: very old merchandise Hidden deals: The whole store is a hidden deal, just look around

    Photos
    Habitat for Humanity ReStore - Basement

    Basement

    Habitat for Humanity ReStore - Basement

    Basement

    Habitat for Humanity ReStore - Basement

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    Basement

    Ashley Store - furniture - Updated May 2026

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