Had previously tried to reach out but apparently Bender's is temporarily closed. I ordered a king…read moresize bed with super soft mattress. What I received was not super soft, it was the complete extreme and is a super hard mattress. I had loved the previous two mattresses that I had purchased from Bender's. They were like sleeping on a cloud. But this mattress is so terrible I wake up every morning with so much pain in my low back, literally have to crawl out of bed and am numb from my shoulder down to my fingers. I would love to have this reconciled and a new mattress that should be the one I ordered. It doesn't help that I paid almost $2,000 for a mattress that is so terrible.

As indicated in the description, Bender constructs their mattresses to order on-site in Urbana. I…read moreneeded a better-quality mattress to replace a cheap memory-foam mattress that I purchased in haste when I moved to Urbana. The old mattress became very lop-sided and would not resume it's original contour after turning. Previous to moving, my wife and I had slept on a high-quality Sterns & Foster for over 25 years. The Sterns & Foster was an excellent mattress, but it was a queen-sized model and too large for my new apartment. Bender has a range of high-quality innerspring mattresses and I selected one that had features like the Sterns & Foster. Bender has models with varying degrees of firmness. I selected a model near the upper end of firmness, and I'm happy with it. The price was reasonable, considering the quality of construction. Bender offers a satisfaction guarantee. They will substitute a different model if the firmness or quality of the mattress is unsatisfactory. The new mattress was delivered on the promised day, and the delivery men hauled away the old mattress at no extra charge. I'm very satisfied with the firmness and the quality of the new mattress and the service I've received.

My salesperson, Daniel, was very nice, patient and attentive. He made sure I was shown all my…read moreoptions for my new mattress. He took time to educate me about the benefits of each option, including the adjustable bed frames. The selection of brand name items was reassuring. I was able to get a good deal within my budget.

I had a great experience shopping their Labor Day sales. Jurhee was low pressure and answered all…read moremy questions, I got a mattress and adjustable base for half off with free delivery.

We visited Denver Furniture for the first time looking for new mattresses and adjustable bed frame…read more DeAllen was the gentleman who helped us. He was very patient, kind and knowledgeable about all the different mattresses as well as he actually listened and heard us about what we needed and would work best for us. DeAllen took us through a few options for purchasing and he even worked on helping us save money. Or possibly, getting the best deal and bottom line without lessening our purchase's quality. Thank you DeAllen and we hope your Manager will show some acknowledgement to you for makinbg our visit a positive experience.

I'm writing this to let everybody know do not go to Denver mattress because if you get the credit…read morecard through fortiva you will get ripped off do not go through Denver mattress unless you're going to pay for it straight out because fortiva will rip you off and you call Denver mattress for help they will not be able to help

Nice store layout Great prices…read moreGreat customer service Fast and easy Would recommend

When the sales person was typing the bill up he said the free delivery was to the garage not the…read morehouse that there was a $100.00 fee to deliver to the inside of the house. When to got up to leave without the sale to quickly change mind.

The customer service was amazing, they had great deals on everything I was looking for WITH a five…read moreyear protection plan option to cover everything I got!

Store review: I had high hopes for this store for furniture,…read morebut was disappointed by the quality of furniture available. It is not as high end as macy's and sort of in line with Value City furniture but maybe slightly less. There was no sales person on the floor the day I visited which I didn't mind. A lot of the sofas were either vinyl or cloth. No real high quality leather. They had a large mattress selection, but you can't really test the mattresses as they were stacked and in packages. The end tables were consistent of wood that had some sort of laminate that would chip easily. I do not care for this type of table. I did not end up making a purchase this day. If you want inexpensive furniture maybe this will be a location to visit. Pros: inexpensive furniture Cons: depends on what kind of quality you would like, but this did not meet my specification Hidden deals: Occasional manager specials scattered throughout the store or heavy discount on slightly damage furniture

I liked everything in the store from the living room furniture to the accessories like the…read morefireplaces etc .

From the owner: Best Furntiture store in champaign, Urbana . We beat…read moreanyones prices in town.

This store, upon first glance, appears to be very high-end with lots of variety available…read more However, once we were approached by a sales representative and advised her of what we were looking for, she immediately began speaking about ordering a custom item. I walked around while my MIL spoke to her and found several options that she could've shown to us. We asked about some samples of leather finishes and colors that were on display and were told that those particular options may not be available. That struck me as odd. Why were they on display then? Walking around the store, I noticed several leaks in their ceiling with buckets precariously placed to catch the drips. I also saw several desks/work areas in severe disarray. That was extremely off-putting. I might visit just to check out the clearance items, but nothing more.

Very nice and upscale furniture store that has something for every area of your home. Very good…read morebedroom and patio selection. They also have the ability to special order furniture based on the color or size you need. For a lot of the furniture they have in the store, they have fabric samples so you can pick the color or pattern you want. A lot of pictures and decor to spice up your home as well. Not the cheapest store but you definitely get the quality and style you pay for.

Good service here was appreciated. The vast selection was…read moreappealing. Definitely recommend shopping here for the value & variety.

Landmark review: I didn't realize until reading the yelp…read morethat the furniture row name is a chain of stores throughout the United States. There is the Oak Express for wood furniture, sofa mart for all your living/dining room needs, and bedroom expressions for your mattress needs. There is ample parking for these three stores. The only downside is the prices are high and the staff are not quite attentive. I was able to walk through all three stores without anyone greeting or even asking if I needed any help.