You can NEVER get anyone to help and most of the time they'll walk by without asking especially…read morewhen you're looking right at them. What really irked me the most was I had 4 heavy items and only one operating cashier so I went to self checkout. Three employees standing close by had to see me since I was the only one there. As I was walking out a lady busy talking walked over and reached for my receipt. No hi there just make sure you're not stealing person. I'm a senior and it just hit me wrong. I did snatch the receipt back and she started yelling at me to make a public spectacle of the situation. I told her she saw me at the checkout and did she really think I was stealing? Well she kept yelling so I just left. Walmart doesn't care about customer satisfaction and I'm tired of being treated rudely. She could have approached me nicely and asked for the receipt instead of making me feel like I was a crook! Besides if you're going to make me check myself out you should trust me to scan ALL my items!!!!!!

Store is clean and stocked, if the lines are kind of long they get people to open other lines to…read morecheck you out which is almost unheard of from Walmart They have a self checking area and it gets people out faster when they have only a few things

A $500.00 investment in Uniroyal Laredo Cross Country Touring Tires 2 years ago... Problems of…read moretires that can't be fixed and pro- rated replacements and now excessive dry rot within two years. What I endured 11/25/2019... Their inability to understand that I don't want mismatched tires on my vehicle, miscommunication / misunderstanding or incompetence and an assistant manager (Chuck) who asked if it were me lying to him or his department manager. There is one more thing, the insurance I bought with the tires that I won't be able to use less I return. Discount Tire in Lake Jackson will be worth the drive.

this is the worst place for deliveries, the drivers either drops the orders at any apartment…read morecomplex not knowing where they are going. I got someone else's delivery I know cost over $200 and the driver took my order elsewhere. they post pictures where they drop the orders not caring if it isn't right! Walmart in Bay City is the worst place to shop! their mistake but you have to wait 4 days for your refund! the drivers are rude when you say this isn't my order!

I recently purchased 4 replacement palms for the Queen Ann's that I lost to the hard freezes of…read morethis past winter. I visited the nursery on Saturday August 25th, 2018. I had been putting the decision off to actually invest in palms again but their Labor Day Sale enticed me to take another look at purchasing palms. I met with Tom Ruddell who spent well over an hour with me talking about my preferences; likes and all the different kinds of palms that are freeze hardy. We toured the nursery and I was able to actually see which palms I would be able to purchase. And; I went with a variety...1 Queen Silver Palm; 2 Chinese Fan Palms and 1 pygmy Med. Fan palm. One week later and all of these palms are now in my backyard. Talk about a quick service!! Mr. Dino and the installation crew were the upmost professionals. They arrived exactly on time and asked me several times to come out and get one last look at each palm before it was covered up. And to top it off; one of the crew also used a leaf blower to blow off any debris on my driveway that might have dropped as these palms were carried into my back yard. I CAN'T TELL YOU HOW HAPPY I AM WITH THE FINISHED PRODUCT AND HIGHLY RECOMMEND PALM PROFESSIONALS !! Sincerely, Bill and Janice Ruley

High quality products, professional installation, did couple palms in my house they are the envy of…read morethe neighborhood,

Custom closets. Easy to work with sales person. Cost was a little on the high side. But well worth…read moreit. The quality of work was good.

My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.